Netduma Fraser

Can you provide the config file you're using please?

Use the Advanced Setup, the config files we have are outdated, once you've done the Advanced Setup can you provide the log again please?

Just to clarify, are you using the Advanced Setup to connect? You're getting an auth failed entry there which indicates the username/password entered may be incorrect, double check that and also see if they give you different credentials to use when connecting instead of your user/pass that you use to access their site.

That makes sense, more processing is required when using QoS, DPI etc. Are ALL devices connected to the R2?

Have a run through this guide and see if it's able to help you get higher speeds: https://support.netduma.com/en/support/solutions/articles/16000076586-dumaos-optimal-settings-guide-maximum-bandwidth-speeds

Nous ne donnons pas de dates de sortie estimées mais cela ne devrait pas être trop long maintenant

Follow the section at the bottom of this guide and you should be able to see them initially - you may not always see them if a server is used for the group. https://support.netduma.com/en/support/solutions/articles/16000077072-dumaos-optimal-settings-guide-geo-filter

I think that will be regarding routers with complex VPN setups that connect to HMA without a config loaded on the router itself. In theory it shouldn't affect HybridVPN as it's just an OpenVPN client. Contact HMA and ask them if they can provide you with the config files and see if they work.

If you were the host of the game then you would see lots of player icons on your map during the game but as dedicated servers are normal now you're unlikely to see that.

Yes but double check the guide, you need to do steps before you submit the TFTP command

I'll get a response for you on this on Monday, feel free to nudge us again on Monday

Bonjour, bienvenue sur le forum ! Il n'est pas disponible actuellement sur le XR1000 mais il est prévu et devrait arriver dans la prochaine version du firmware.

It's best to do tests from a wired PC if possible. Yes the values will be set for each device but it doesn't mean the Xbox will use 30Mbps for gaming, gaming uses less than 1Mbps in most cases. If you're doing the test over WiFi then yes the values may be slightly off but generally it will give a picture of your whole connection.

Did you put cd in front of it like my screenshot? This is covered in the guide, step 2 "Extract the ZIP file to your desktop. The firmware file format is either .img or .chk" and step 5 "Type cd desktop and press Enter to change the Command Prompt directory to your desktop." if you follow the guide step by step exactly that will get you sorted.

So I'm assuming you're using the XR700 beta is that correct? In that case we are still improving the results for Connection Benchmark so it won't always be super accurate. It also uses the Google servers to determine the results so depending on your connection to Google this could impact it. Also Ping Under Load/Bufferbloat will only occur with your connection saturated, if you're using QoS that will not happen and so you wouldn't see those kind of results. As well as this, a C grade is very much open to interpretation, can you provide a screenshot of the actual results graph?

Nothing has changed as far as I am aware, the config files will be out of date and we'll need to update them, in the meantime you can get the config files from the providers and use the Advanced Setup instead to connect.

It has been on our list for awhile so it's possible it will be implemented in the future.

Share Excess just applies to Download/Upload so only option is to enable fully or disable fully. Congestion Control is network wide limitation, Bandwidth Allocation is allocating bandwidth to specific devices/applications. You can but giving gaming/a console more bandwidth won't make it use more bandwidth for gaming. Gaming uses very little bandwidth so if you gave it 2 Mbps or 1000 Mbps it would still only use the same amount.

It should definitely be working regardless of the game on Classified Games for a console, have you set Port Forwarding rules or put it in the DMZ?

Vous pouvez le trouver au bas de la page de configuration Internet (la page lorsque vous êtes arrivé à Paramètres)

Disable Auto Ping in the Geo-Filter menu then click on that server, what does the ping say it is? It will be lower than the in game reading, how much lower will determine if it's an issue on your side or whether the server is under load for example.

There isn't a beta for that currently but the firmware shouldn't be far off now

What is the ping to that server? It may be mislocated on the map and actually gives you a low ping because it should be shown in London.

You don't need to do anything, we update it via the cloud and it will download automatically onto your R2. You can resync the cloud in Device Manager, Geo-Filter and Ping Heatmap and that will check the cloud to see if there is a newer version and in the event that an update hasn't already been uploaded to you it will download that.