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Netduma Fraser

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Netduma Fraser last won the day on November 21

Netduma Fraser had the most liked content!

About Netduma Fraser

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    Tech & Customer Support

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    Netduma R1

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  1. Ah my apoligies, I didn't see the screenshot correctly. That's either due to the nil issue or another issue we're looking into at the moment with Auto Ping not showing the ping properly.
  2. Does your old router have AC WiFi - is that what you connect to? It may be the WiFi limitation on the R1. What is your bandwidth speeds?
  3. I'd keep it all the same, gaming doesn't use much bandwidth so even if you give it more it likely wouldn't be used.
  4. Ah this may be something that's not included on the XR300 currently if you're on the latest firmware. Google Chrome uses a lot of CPU anyway so I couldn't tell if it's just the interface.
  5. Here you are, the only thing missing is the dashed circles which means it has been ping assisted. Page 7: http://support.netduma.com/en/support/solutions/articles/16000071909-nighthawk-xr500-user-manual-guide- You don't see the servers all the time, you'll see them all once when you boot the game but then only some blocked ones (not always) and the one you have when searching for a game, that is normal. It uses the same software why don't you think it works well? You have to allow the Geo-Filter to auto ping in order to see the tickrates. What is the CPU usage you're seeing?
  6. Absolutely, that is the feature that prioritizes the packets of your console ahead of everything else which would eliminate any spikes/jitter which is important when gaming.
  7. We can't really provide support on that as it's not lag per se, we can only go off the stats. What's your average ping to the game?
  8. Have you changed any QoS settings which may have limited the amount of bandwidth both consoles have?
  9. Hey, welcome to the forum! Have you followed our optimal settings guide for QoS? I would recommend you do this first and then see how it plays: http://support.netduma.com/en/support/solutions/articles/16000077073-dumaos-optimal-settings-guide-qos
  10. A screenshot showing the map connecting you to Texas rather than California. You can still do that but I would suggest following the guide first to get that percentage right.
  11. I know Alex is focusing on the CoD cloud at the moment so when that is done it will free him other to do other games like FIFA.
  12. Hey, welcome to the forum! It's not optimised for mobile at the moment which may be why you're seeing the errors. Do you see this if you access using a PC? We are working on a phone app don't worry!
  13. You wouldn't see the update on your side it would be on the server side. You know other people who are doing the same thing and it still works?
  14. Could you provide a screenshot with what happens on the 300 please? I'd suggest saturating your connection and then following this guide and trying different percentages to see what brings it down the most and keeps it stable: http://support.netduma.com/en/support/solutions/articles/16000074717-how-to-test-your-internet-ping
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