Netduma Fraser

Could be a few reasons, you might be getting on different servers when playing on the modem vs the R3 - without the Geo-Filter on the modem it's hard to determine that so forcing servers further away/the closest would be good tests. It could be that there is a ping discrepancy between the two, without more details/testing we can't advise on that at the moment. It could be when testing on the modem less devices are active on the network than when on the R3/the Congestion Control settings you're using on the R3 are not your optimal percentages.

Added Download the file from: https://forum.netduma.com/topic/60946-new-r3-firmware-dumaos-401147/ Access the router interface Go to Settings > Troubleshooting Click Upload Firmware button Click choose a file and select the file you downloaded Upgrade and wait 5 minutes before accessing/moving off the page/refreshing

Those will be tied to ping but if your ping is around the same then it will be the game. Some people find forcing servers slightly further away beneficial in those circumstances as the game server may be under less load and play better overall even if the ping is a little higher. We can only impact the stats, there aren't any settings for hit registration or smoothness specifically, though with better ping they would be better unless the server is under load.

You said the ping is worse on the R3 than the modem so what is it on the R3 vs the modem? What is Congestion Control set to? Is the PC connected via ethernet or WiFi? Geo-Latency & Ping Assist should be disabled so you can then force the specific servers closest to you that provides the lowest ping, setting it broad or very limited won't help. I wouldn't suggest disabling UPnP on the R3. What firmware version are you on?

What is the ping/packet loss you're seeing direct to your modem and what is it through the R3? Where are you measuring this as well? What is the model of the modem/router the R3 is connected to and when cascading how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode Are ALL devices connected to the R3 when in cascade? Do you require PPPoE/VLAN when connecting direct to the ONT? What are the speeds you pay for/receive? Have you entered those speeds into the router? How have you setup Congestion Control? How have you setup SmartBOOST? What game are you playing? What platform are you playing on and how is it connected, via ethernet or WiFi? How have you setup the Geo-Filter?

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You can leave it enabled

Why does IPv6 come disabled after a factory reset? Can't the congestion control handle IPv6? My ISP has native IPv6 and I'm curious why it remains disabled after a factory reset— is there some conflict? Note that I have a fixed (public) IPv4 address. People who didn't have IPv6 were getting issues with it enabled so found it best to disable it by default. I think those original issues are largely resolved. In this instance I believe its actually an issue with the console having trouble when switching back and forth between IPv4/IPv6, other people have found this online as well regardless of router.

I see it's down again, I'll let them know so they can update on Monday

By design it can allow servers outside the radius but I can understand that it appears as though it isn't working. Great to hear, thanks for the update and the kind words!

What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode Is the R3 using DHCP, PPPoE or VLAN to connect to the internet? Have you had no internet through the R3 for the last two weeks or has the issue returned? Can you provide a screenshot of the WAN Settings page on the router please?

You don't need to add a game for consoles, this was the same for DumaOS 3/R2 as well assuming you had the Xbox device type set correctly. Disable Geo-Latency in the Geo-Filter settings and then it will stick to your radius.

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That's good to hear, thanks for the update!