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Found 9 results

  1. OK. This has happen twice now in 3 months... Yesterday my XR500 stopped handing out ipv4 addresses. I was still getting ipv6 addresses, but I don't know if they were from the XR500 or being passed though the XR500. (The XR500 is in the DMZ of a ARRIS NVG589 Residential Gateway.) While this issue was occurring, my devices appeared to be connected to the network, but were unable to connect to the internet. This time it affected handsets, laptops, and a TV set (built-in Hulu and Netflix apps were failing). I went into settings on some of the affected devices and saw that they were only assigned a ipv6 address and not a ipv4 address. They XR500 DHCP is supposed to assign addresses in the - range. When I notice this is happening, a simple reboot of the XR500 fixes the issue. What can I do to help troubleshoot this when it happens again? I did not notice anything in the logs. I would like to be able to capture and provide feedback if it happens again.
  2. After battling the dreaded DHCP lease issue (all my devices would periodically lose internet connection until the router was rebooted) I finally disabled the DHCP server on the router and set every device in my home with static settings (big pain in the rear). I see mention of DumaOS 3 bios beta possibly fixing this. I have signed up for the beta but after 3 weeks have not received any word. Now I am having an issue where Wifi devices are unable to connect. Just out of the blue the wifi status shows as connected, no internet. When trying to disable and re-enable wifi on the device to reconnect, it shows a message that says checking network requirements and then a message that says unable to connect to network. This is happening with multiple devices, too. Any idea why this new issue is occuring? Any idea when I can try the new Beta firmware? As it stands now, if these problems persist I will be looking to return this XR450. It has given me more trouble than any other router I have ever used. I am an IT professional that has been working in this field for over 20 years, so that is saying a lot.
  3. Allow resolution of local devices by hostnames. Shouldnt be a need for a seperate DNS server.
  4. Hi, I recently purchased and setup a XR700 router, which replaced a my previous setup up routers (one serving as the DHCP server while the other was set as a bridge). I intended to use only the XR700 router to handle all my networking needs, which includes about 50 or so devices consisting of computers, Plex server, Roku devices and host of smart bulbs, switches and thermostats. Out of the box, I thought I could merely assign the existing network SSID to the XR700 and all of my Wi-Fi devices would automatically connect to newly setup router. However, a few of my Wi-Fi devices did while many were unable to connect. Similar to the issues raised in the posts I linked below, many of devices were not able to obtain DCHP IP addresses from the router or were not able to establish any connection. I should also add that out of the box, I accepted the prompt to update the firmware to Although I have been able to recycle my SSID with previous router upgrades, I concluded that the XR700 was simply not willing to play ball. Before changing the SSID, I did attempt to assign a static IP address to my MacBook Pro -- I did so on the computer itself. Doing so did enable me to fully connect to the router and internet via Wi-Fi. I was willing to put in the painstaking work of manually assigning IP addresses to all of the devices that would not connect, but several of the smart bulbs and switches do not have that capability within their own settings. Even when I attempted to reserve IP addresses with MAC addresses on the XR700 router, the Wi-Fi devices were still unable to connect to the XR700 router and/or the internet. So, I reset to the router to factory defaults via the router login page (used the erase feature), and then I started from scratch and chose a different SSID name (I realize I could have done so without resetting everything, but I thought it would be best to do it that way). With the new SSID, I went through the painstaking efforts of manually accessing 50 or so Wi-Fi devices, choosing the new SSID name and entering the Wi-Fi password. All went well! All devices were able to connect to the new SSID name for the XR700 and had internet access. Although hours of work, the results were terrific. I was all set to enjoy the new setup, but decided to tidy up location of the router with some cord management. So, I powered down the XR700 momentarily, repositioned things, tied down cables and then powered XR700 back on. To my dismay, many of my Wi-Fi devices were again not able to connect to the XR700 router using the new SSID. Even my MacBook Pro reverted back to the image from George's post in December 2018 where "Wi-Fi has the self-assigned IP address .. and will not be able to connect to the internet." All of the work I completed was for naught as I was once again back in the same position I was before I changed the SSID on the XR700 router. Still, crazy me, I decided to change the SSID again, and also manually join the 50 or so devices back to the new network name for the XR700 router. This time, I was able to do it in about an hour because of the practice. All of the Wi-Fi devices are again connected to the XR700 router and are appearing as online with valid IP addresses in the device manager of the router login. Great! However, I now need to complete some modifications to the port settings. I am so fearful to make any changes, as I believe that my Wi-Fi devices will again drop off the network at the moment I hit apply to the settings changes. I scanned through several postings in the forums and saw several iterations of the issues I am experiencing. I linked some below. In all of the postings, I did not see any resolutions. There were recommendations to reset, manually assign IP addresses, revert to earlier firmware versions and more; but no true identification of the cause of the problem or a solution. Before I return this $400 router back to the store, did I miss something -- is there a prescribed fix for this issue? It should also be noted that I have 5 devices connected to the XR700 via the Ethernet ports, and all do not have any problem with acquiring an IP address from the router and gaining internet access; hence my uninterrupted ability to continue to make changes to the router login page. So, the issue is clearly a Wi-Fi problem only! Thanks.
  5. Hi All, Was wandering if there will ever be a software update to include dhcp option 60 & 61. I use Sky fibre unlimited, brought the xr500 and two different modems (Netgear DM200 & Draytek Vigor 130), neither will work due to the lacking of being able to send option 60 & 61 from the router. Now I am buggered, I dont wan’t to add more layers of devices to get this working. Thanks
  6. I tried to log into the router and noticed it was slow to open the page. I noticed that one CPU usage was pegged at 100%. Not both CPU's, they would alternate to 100% but both still very high. Normally the CPU's utilisation is low. I then checked the logs and it showed a lot of DHCP events happening quite fast. This is not normal. I checked the device MAC addresses and they happen with computers, iPhones, iPads etc, so I don't think it's the clients. Please see attached pictures. When the router gets into this state, I have to reboot it.
  7. Hi everyone, I found a bug on the DHCP lease setting that invalid the process of setting registration. I don't know if everybody got this error but on chome i couldn't not validate the form and i was getting the error: "You have duplicate host numbers, please change". I got this error because all my filed was empty (i've never configured it before) and i tried to update more than 1 change. This issues seams to be cause of the javascript function named validate who check if the form contains duplicated values and interrupt the submit with this error if it does. But the way the function get the Fields's values seems to be the wrong method: var value = $(selector).attr("value"); Here it try to get the value from the "value" attribut that's set when the form is generate. But when you didn't configure DHCP before the value is just empty and even if the field get fill the value attribute didn't change. So if you try to update 2 field the too "value" attributes contain an empty string "" so the validate function return false end block the form's submit. The correct way is to use the getter .val(). So if you want to configure DHCP for the first time just do your changes one by one. OR open your browser html inspector, find the validate() function and copie it, replace the line 12: var value = $(selector).attr("value"); by var value = $(selector).val(); Past it in you javascript console and your done.
  8. Hi there, last night whilst setting up port forwarding for my raspberry pi I accidentally (I was very tired) set up the same static IP twice on my PI on two different interfaces. I had setup the wifi interface first whilst I was testing ssh/ssl/vnc connections, all worked good however I wanted to have this permanently on a wire closer to the router. I then plugged it in to the router and then instead of giving the lan interface it's own IP I accidentally used the same one as the wifi, it allowed me to do this and then all hell broke loose. I'm not quite sure exactly what happened but DHCP seemed to not work properly and was giving out some wild IP addresses on different subnets and I couldn't connect to the router without manually setting up IP on clients, I could no longer connect to the internet via the duma also. I deleted the new static IP but the previous one setup seemed to remain hidden. This was the point I just reset the duma to factory and all was good again, however now I have a tonne of nameless devices on my network and have to setup all my settings and port forwarding again. So - is there a way to save a configured netduma router incase of pain when IP. ( I'll show myself the door for that.... ) p.s. I know the duma doesn't let you choose the same IP twice when reserving IP's but for some reason it works on the same client once you change interface which really messed it up for me. Edit: Not sure where I should have posted this if here was the right place. For reference my setup is: ZyXxel VMG8924 (modem/router - in bridge mode with adsl grouped to lan1 so lan4 can go back to modem to access on lan from Netduma on current firmware Coredy AC1200 wifi repeater (2.4 and 5ghz wifi running off this) There are about 30 devices in my house, not all on at the same time.
  9. Hiya. Just had an email from draytek about critical update for firmware, so i downloaded and installed it. While I had my pc hooked up to the modem I had a bit of a nosey and saw dhcp enable/disable option.........from day 1 it has never been touched and it looks like the dhcp default was enabled........... I know a little of dhcp so I figured that the main network device controls dhcp, not the modem, so I have disabled the dhcp in my modem and enabled it on my netduma..........everything is working ok as far as I can tell, just wanted to confirm and double check I have done the correct thing as If I have to fart about with my modem I may fall under the dlam restriction. BD
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