Netduma Fraser

Hey, welcome to the forum the both of you. I've sent both of you a PM, hopefully that will help to alleviate your issues. As Johnny said above we're working very closely with users and will have a new firmware soon that will fix the issue or help us find out what the issue is.

That is great to hear, really glad you're enjoying it! We did use to have profiles but I don't think many people used them and really there wasn't much difference between them either. 1000km radius is usually recommended for any game.

Give the PC a console device type in the Device Manager then re-add it to the Geo-Filter and select manual. Does it work properly then?

I've PM'd you regarding this.

For the Display history, whatever you have set there were they blocking during that time? If you change the display to 5minutes for example do they disappear?

We use quite a few different ones and sometimes tweak them, not sure if we're using those specifically.

We are working on Overwatch! We'll look into Doom as well, thanks!

Thanks, lets continue in your topic: https://forum.netduma.com/topic/32153-multiple-xbox-ones-3-and-other-devices/

Thanks for the suggestions, we'll look into getting those implemented!

Not available for the 700 yet but we'll let people know when it is.

Hey, welcome to the forum! We'll let you know once we've applied the fix so that you can upgrade.

Try above 90 as well as below 60, do you see any difference when doing that?

People have requested that we can make them work together so we will be working on that in future. For now it's meant to inform your settings so find a low ping server on heatmap then go to the Geo-Filter and put your radius/polygon around that area.

Thanks for that, please make sure to put them in the form as that's what Alex will look at primarily when doing an update.

Try some different percentages both higher and lower than 70% and see if you can get the line flatter.

You really want to focus on that bottom graph and getting that as smooth as possible. You could definitely do some improvement. Under what circumstances where these done e.g. were lots of devices using the internet, QoS on/off?

I'm not sure if there is a server in your region or not, if there is then it may not just be pingable at that time. Would suggest setting a schedule to see if you see the server over time.

Great thanks, I'll pass that onto Alex.

Could you provide us with the IP of that server @mohands?

Yes I think we're planning on adding Valorant as well. Could you provide us with the IP? That could get a bit confusing, where were the servers that were missed?

Wow that's awesome, could you provide a screenshot of that please? Would love to see that.

We will be implementing/improving the way the two features work together so it is more powerful. For now use it to inform your Geo-Filter settings.

Thanks for the offer of assistance, I'll ask the team!

Yes we're in the process of doing that, will likely take a few weeks