Netduma Fraser

Okay thanks for letting us know, we'll do a cloud update as soon as we can

Not currently no. Yeah make a new topic and include the configs you're using and we can take a look.

Resync the cloud from the Ping Heatmap menu and then try re-pinging it

That's the protocol, PureVPN has OpenVPN, I'm not sure if they use Wireguard or not

Check to see if there is an update, it may be on an old version, if it is current then uninstall, then reinstall and try again please

Hey, welcome to the forum! Are you just trying to do normal matchmaking? Have you added any servers to the deny list?

You'll need to use the configs from Pure with the Advanced Setup currently

That may be the maximum you'll be able to achieve, disable the protection options in WAN Settings though as that will boost it slightly. If you're not using Adblocker disable that completely as well.

Try this: Quit the application/game/client completely Remove device from the Geo-Filter Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter with the manual option Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works better.

That server may have moved/be offline so I'd suggest covering a few more - we usually suggest covering 2-3 for faster searches. Interesting, it's likely changing IP often and creating a new one every time, looks like one is offline so would be best to remove all offline devices so you know which one to add for Geo/Traffic Prio etc.

Hey, welcome to the forum! I can't see that you've set your home location anywhere and the radius is the smallest it can be - you need to have servers in your radius to be able to play/filter.

With Bandwidth Allocation share excess will be enabled so as it won't be using any bandwidth other devices can take what they need/whatever allocation that device may have

It won't be causing any issues to the connection at all, you can block it if that makes you feel more secure, do the above and see if that makes any difference

Hey, welcome to the forum! I'll put you on the list for when we expand.

Do you ever get to the point where you can login or does this happen before that? Clear the data/cache for the app, reboot the phone then try accessing again please.

Pourriez-vous clarifier s'il vous plaît?

It's entirely dependent on how long their testing process takes, I couldn't say, in the meantime I would recommend you have your ISP router handle PPPoE so QoS can work correctly on the router. When you get a disconnect grab the log from the System Information page and post it here please.

Sign up for Early Access: https://forum.netduma.com/topic/39415-introducing-early-access/ once approved you can then try the firmware there and see if that resolves the issue for you

Are ALL devices connected to the R2? If not they can pull bandwidth away from the router. What upload speed are you getting on speedtest.net?

What phone are you using and what is the version of Android you are on?

Yes the XR500 and R2 both have this feature

We haven't specifically tested that provider but it should as long as the template above is followed. It will get the DPI cloud update yes.

Hey, welcome to the forum! You can find any news about upcoming updates here: https://support.netduma.com/en/support/solutions/articles/16000132677-dumaos-firmware-progress

Sign up for Early Access: https://forum.netduma.com/topic/39415-introducing-early-access/ and once approved try the firmware there and see if you get more stability.

Ahh glad you managed to resolve it, I'll add you to the list for when we expand!