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Everything posted by Netduma Fraser
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ANNOUNCEMENT: The Netduma R2 is here
Netduma Fraser replied to Netduma Admin's topic in News & Announcements
You can find updates on what is happening with each router firmware here: http://support.netduma.com/en/support/solutions/articles/16000132677-dumaos-firmware-progress it is updated weekly. -
It can happen for different reasons, the latest firmware has reduced it significantly, lets continue troubleshooting in your topic
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So resync, wait a 1 minute, then re-select the game or click ping again and it still doesn't show the servers?
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Welcome R2 owners! We want your feedback!
Netduma Fraser replied to Netduma Alex's topic in Netduma R2 Support
What is the model of the modem/router the R2 is connected to? Are ALL devices connected to the R2? What is the average ping you're seeing on the Geo-Filter/in game? You've set Traffic Prioritization correctly so you can leave that as it is. -
Welcome R2 owners! We want your feedback!
Netduma Fraser replied to Netduma Alex's topic in Netduma R2 Support
You can always find it pinned at the top of the R2 support forum: https://forum.netduma.com/topic/39522-new-r2-firmware-32453/ -
Welcome R2 owners! We want your feedback!
Netduma Fraser replied to Netduma Alex's topic in Netduma R2 Support
You can reset Bandwidth Allocation, gaming barely uses any, how do you normally have Congestion Control set? If you're finding better luck with the Geo-Filter off then try forcing servers slightly further away, even with a higher ping they may be more stable. -
Welcome R2 owners! We want your feedback!
Netduma Fraser replied to Netduma Alex's topic in Netduma R2 Support
We're working on that aspect, it shouldn't cause you lag though, make a new topic and include a screenshot of your QoS & Geo-Filter pages and let us know what ping you're seeing on the Geo-Filter and in game. -
ANNOUNCEMENT: DUMAOS 3.0 IS HERE
Netduma Fraser replied to Netduma Luke's topic in News & Announcements
The router on it's own won't cause issues like that, more likely settings need to be altered. Make a new topic with your setup details and screenshots of the settings you're using and we can advise from there. -
Welcome R2 owners! We want your feedback!
Netduma Fraser replied to Netduma Alex's topic in Netduma R2 Support
Bem-vindo ao fórum! Reproduzimos o problema e o transmiti à equipe para dar uma olhada, espero que seja um problema de nuvem que possamos corrigir rapidamente sem uma atualização de firmware. -
Gaming requires very little bandwidth, you don't need to assign much to it - I would assign more to streaming, don't forget about Congestion Control as well - that will prevent your game lagging while streaming
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Congestion Control you can experiment with, we always suggest starting at 70%. Based on this: https://stream.twitch.tv/encoding/ you need 3000-6000Kbps (3-6Mbps) upload to stream between 720p - 1080p quality. So for example if you have 10Mbps upload you would assign 30 - 60% to the streaming device.
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@BulCongestion Control applies to the entire network to prevent local congestion so I would recommend still having that enabled but you could disable Traffic Prioritization and that will stop the game being prioritized. You could also assign bandwidth to the streaming device via Bandwidth Allocation - have a look at what Twitch recommend for upload depending on what quality you're going to stream and then assign the necessary bandwidth.
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That would be very cool! With designs like that you are relying on the internal antennae and not being able to move them could result in poorer WiFi performance. Maybe in the future! Awesome but the copyright lawsuits that follow it would not be 😂
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Geo-filter - "Uncaught Unmatched Device"
Netduma Fraser replied to Jayco93's topic in NETGEAR Nighthawk Support (XR range)
Welcome to the forum! Did you factory reset after installing .134? If not please do so and see if that resolves the issue. -
My 2cents on that would be that generally routers are kept in corners or out of sight so spending more money on the design of something makes less sense than putting that money into the internals or software.
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It'll be something we'll have to look into then, for the moment you'll have to manually reconnect it.
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Just to confirm, are you saying the same thing happens when you just do a normal reboot from the interface?
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How do you restart it, by the interface, button or unplugging the router? Setup the VPN so it is connected, reboot from the interface, wait 2 minutes and then see if it is still connected. If it is, see if it is connected when you next turn it on.
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I mean how long do you leave it off, did you leave it off for 6 hours before the issue and then 8 hours and the issue started for example
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Has the amount of time that you have had the router off increased by any chance?
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Was that on a previous firmware? There aren't any settings that can be enabled/disabled to make it reconnect after a reboot
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Routers are designed to be online all the time and so I don't think there is anything we can do currently to resolve it, if you keep turning it off you'll have to keep re-enabling it. We can look at trying to reconnect it automatically in a future update.
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No currently you can only use OpenVPN or Wireguard
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It is a misreading then caused by the Geo-Filter. It will actually be Open when the Geo-Filter is enabled so you can ignore it.
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Are you checking NAT on the game? Sometimes the Geo-Filter can cause a misreading so that is likely what is happening if console NAT reads Type 2
