Netduma Fraser

That's why you don't have any data, it's wiped on a reboot. Not traffic history no, does anything else appear to not load/function? If you get the message again and something isn't working (you don't need to reboot if it is) then I'd suggest upgrading to Early Access to see if it happens again.

Those features I mentioned aren't available, are you enabling the Geo-Filter after you've launched the game and are you changing Geo settings while on the game?

How long is it since you've done a reboot?

Added https://forum.netduma.com/forum/144-netduma-r2-early-access/

Okay thanks for trying, I'll come back to you when I've got some information from the team

I'll chase the team but it may very well require a firmware update, in which case that's tricky as we've not done any updates for it for years

Just checking in with the team and I'll come back to you, if you use country instead of simple does it work as expected?

It might be if you scroll the bottom section up instead, if not I'll have to double check what is included as they would be the normal reasons for the behavior you're having

If you set the saturation to 100% does it appear more white/less green or the same or more green? How often is it dropping out? Does it reconnect itself, if so how long does it take? Have you split the WiFi bands so you connect to 2.4/5GHz individually or are they combined? You would be but we always try to be fair where possible, I don't think its at that stage just yet though.

Click the 3 dots top right of the screen when on the Geo-Filter page, do you see it there? If not could you provide a screenshot of what appears please

It's working fine for me, have you disabled SmartBOOST or DPI in Settings?

That server definitely shouldn't in that location, its West US/Canada area and from Cloudflare, it's possible it should be an auth server, when you actually connect to it do you get a game and if so is that game then within your radius? Definitely would be a good idea to upgrade and reset after to check. I'll pass that request along - it's the hope that after these major features are done that we can focus more on user requests.

I'm good thanks, hope you are too! I asked my GF and she said the same thing that it was looking a tad green so not just you, I'll pass that onto the team, hopefully it's an easy fix. How often is it dropping out? Does it reconnect itself, if so how long does it take? Have you split the WiFi bands so you connect to 2.4/5GHz individually or are they combined?

I'll pass it along to the team and see when they might be able to do so

If it's to do with the ethernet cable connecting the router to your modem then possibly, would be worth swapping it out for a new one just in case

The Geo-Filter doesn't impact your location on Google Maps, that's nothing to do with the router at all. If Google Maps is showing your location incorrectly and you've verified you get the same behavior directly connected to your modem then it's down to the IP address from your internet provider and you'd need to contact them if you believe it's causing issues

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No it can't and certainly not at the price point we like to try to stay as close to as possible, it's also not entirely needed, especially for gaming but we are aware people would like more powerful hardware. We're only really starting to see speeds available of 1-2Gbps here in the UK so 5Gbps isn't really standard yet. How is the Geo-Filter outdated exactly? There is a more recent firmware in Early Access.

So NAT Type 2 is actually open, it just means you're behind a router so you don't need to try and open it, it will be impossible to get NAT Type 1 behind a router. Looks like you've changed the router LAN IP from the default so remove your static/reserved IPs so far, reboot the router from the interface, wait 4 minutes then you should be able to add them and set the DMZ if you wish.

ACC is mentioned in that link I provided but we haven't provided any more information about it just yet. You can enter the poll here to be in with a chance to test it early on if you fulfil the requirements for this early test: https://forum.netduma.com/topic/60353-answer-this-topic-to-be-in-with-the-chance-to-beta-test-a-firmware-with-new-features/

It's just to do with the provider it uses for the test, it won't always provide 100% accurate results, check elsewhere and you should see you're getting the speeds you expect

On the WiFi page where you set the password you can click the little eye icon on the right so you can see what the password is, is it exactly what you expect/what you're entering? You don't have caps lock enabled when you're entering the password on your mobile/PC for example?

The Dublin server is for authentication only, you will not be able to play on it as your actual game server. If you have strict mode disabled/Ping Assist enabled that can allow for games outside your radius so toggle those.

Could you provide the log when this happens please? That will tell us more about what might be happening

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