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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Netduma Fraser
    Okay that's fine, if you do speedtest.net what ping do you get there?
  2. Netduma Fraser
    Not necessarily but you'll see that under your picture where it says members will change and you'll see the new sub forum on the main page
  3. Netduma Fraser
    Does Warzone 2 work at all? If so they use the same servers so you can go off that, if not they won't have moved so you should receive the same general ping as you usually do and we'll update it on Monday
  4. Netduma Fraser
    Hey, welcome to the forum! I'll add you to the list.
  5. Netduma Fraser
    You should use the speeds you expect/receive doing a wired speedtest on speedtest.net, reason being Benchmark uses different servers and they don't always report closely to what you receive
  6. Netduma Fraser
    Yes they would, otherwise you can find it in the hub settings
  7. Netduma Fraser
    This will be better once we push a DPI update which we're working on now so keep as is for the moment
  8. Netduma Fraser
    You'll have to click WAN Setup then skip and enter the information you need in Settings
  9. Netduma Fraser
    I can't find much on that model, is it a pure modem i.e. it doesn't provide any WiFi? Do you know if you use PPPoE, VLAN or DHCP identifiers? The base ping pings the Google servers so depending on when the test is run and your routing to those servers it may change
  10. Netduma Fraser
    Keep us posted! There isn't a specific modem that needs to be used, a modem just passes the internet straight through to the device/router connected to it so it doesn't need to do anything special so any should work just fine.
  11. Netduma Fraser
    It indicates there was an unsuccessful internet connection attempt so you were disconnected and it failed to reconnect, it could just be the case that the modem needs a reboot if it hasn't had one in awhile. The attacks may not necessarily be attacks but rather the modem/ISP view misinterpret it as one which causes it to disconnect. The best thing is to check with the ISP - don't mention the router as it's irrelevant and they may blame that, you have the disconnects while connected to the modem so that's on them to figure out why really.
  12. Netduma Fraser
    Hey, welcome to the forum! This is exactly what Congestion Control was designed to prevent - devices being able to saturate the network and impact other devices so the best way to combat this is to reduce the Congestion Control slider for Upload to say 70%, see if that improves it for you. There isn't a way to currently limit one device without limiting other devices at the same time but it has been suggested before so it's possible that will be implemented in the future.
  13. Netduma Fraser
    Nice to see you again, hope you're doing well, I'll get you added to the list!
  14. Netduma Fraser
    I'll add you to the list as well!
  15. Netduma Fraser
    I'll add you to the list!
  16. Netduma Fraser
    I'll add your name to the list!
  17. Netduma Fraser
    Great news! Don't deny the peer, that is your game server, it is a server based game so any peers you see on the map when playing are likely to be the servers. You can also tell by the domain name, choopa is a dedicated server.
  18. Netduma Fraser
    Hey, welcome to the forum! Once you've been added to the group you'll see a new sub forum on the main page and you can then download it from there.
  19. Netduma Fraser
    Are ALL devices connected to the R2 or do you have some still connected to the BT hub? Reduce your radius to just cover the UK server, is your ping lower then?
  20. Netduma Fraser
    Hey, welcome to the forum! I'll add you to the list.
  21. Netduma Fraser
    Okay no worries, thanks for the report, I'll pass it onto the team to get an update out!
  22. Netduma Fraser
    Yes because QoS won't actually be active when you're testing, you need to test using Always, then you can switch back to Auto Enable once you've found a good percentage. Could you resync the heatmap cloud and see if it appears then please?
  23. Netduma Fraser
    That's good progress! Maybe restart the one getting the error and double check the port forward rule for it as well
  24. Netduma Fraser
    Just as a potential solution, have a search online regarding the browser you're using and see if you can change the timeout value on that, it's possible the browser would be timing out before the interface would
  25. Netduma Fraser
    No there isn't unfortunately, it should last a gaming session at the very least and then just click an option and it should stay signed in
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