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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Have you changed any settings at all prior to these speed drops?
  2. I'm not the team that does the orders but the address is the same as what you provided but the apartment is different. Could you please email [email protected] with your order number and the correct delivery address so we can compare this to what we provided with DHL? We do have a number that could be used for this sort of problem but as we're based in the UK the office is closed. We do most of our support online anyway so by emailing us we'll try and get this sorted for you as soon as possible.
  3. Disable DNS Overide in Static and PPPoE please and apply those and see if a difference is made.
  4. Hard to say, could be wireless contention. What speeds do you get through ethernet at the moment?
  5. We will be implementing/improving the way the two features work together so it is more powerful. For now use it to inform your Geo-Filter settings.
  6. The next update will improve on WiFi performance. If you reboot the router do the speeds return? For ping under load use QoS to limit that as much as possible.
  7. Okay you've got far too much being done to the console there. Disable DumaOS Classified Games as you're basically trying to prioritize it twice so that will conflict. You're using 3 different forms of getting the ports open. Remove the port forwarding and leave the DMZ & UPnP on. I wouldn't be surprised if it played better after that.
  8. Thanks for the offer of assistance, I'll ask the team!
  9. You didn't do anything wrong, its a small bug that will improved upon in the next version. You can try prioritizing for bandwidth but it may report similar. It's only a suggestion so wouldn't suggest using it when it's showing that low.
  10. Is it connected direct to the router, either via ethernet or WiFi? Only way I can think of where that might happen is if you're connected behind a switch or an extender for example. Does it appear in LAN Settings?
  11. Could you check the WAN Settings > Network on the R2, and post a screenshot of DHCP, Static and PPPoE please?
  12. Are you using QoS/Traffic Prioritization at all? Yes pretty much.
  13. Put your Ping Assist to 0. It may be better to reduce the radius slightly so you cover just the server that you want. Do this with the console off and then try again.
  14. Hey, welcome to the forum! Could you provide us a screenshot of the R2 WAN IP in System Information and the page on your ISP hub where it's showing the IP of devices please?
  15. Hey, welcome to the forum! DumaOS 3.0 is in beta for the R1 at the moment and the R2 does have the full 3.0 update as it is optimized for the software so it is entirely up to you.
  16. Hi @Yam Yam So the settings would look like this based on Iains second bullet point:
  17. Yes we're in the process of doing that, will likely take a few weeks
  18. Are you using PPPoE, VLAN, IPv6 or DHCP identifiers?
  19. It could also be server side issues so try forcing servers slightly further away and see if they play any better.
  20. If you raise the Anti-Bufferbloat sliders at all does the speed increase or does it stay around the same?
  21. That's great! Try using the Auto Setup on Congestion Control and see what it suggests to you.
  22. Great! If you can download TeamViewer from Teamviewer.com and once installed open it and provide me the ID and password it gives you in a PM I'll connect and take a look.
  23. I'm sure we will do some videos yes! If anyone wants to put videos up they're more than welcome, either here if it's a how to (make sure you know exactly how to use the feature first) or in the DumaArmy lounge.
  24. Would you be available for me to take a look via Teamviewer?
  25. Haha fair enough. Try following this and see if it makes a difference (unlikely given you have a connection already) https://forum.netduma.com/topic/32036-netduma-r2-with-sky-dhcp-option-61/
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