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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Just an idea but could you forward ALL ports to the PC you're speed testing with please and see if that helps. Also re-enable QoS but put Anti-Bufferbloat to never and then reset Bandwidth Allocation and try again - sometimes this helps. If that doesn't work then disable Traffic Prioritization and make a rule to prioritize ALL ports to that same PC and try again please.
  2. Great to hear that, let us know if you have any more issues.
  3. Hey, welcome to the forum! Could you PM me with your full name or email that you used to purchase please? I haven't found anything on the system using the email you signed up to the forum with.
  4. You can resize the panels if you pin the ones you want to the Geo-Filter, it may also help you to click the 3 line icon to the left of the Netduma logo. That will collapse the main menu so you have more space to work with. Hopefully those two combined can give you the desired affect.
  5. Could you disable QoS completely from Anti-Bufferbloat options please and see if that helps?
  6. With share excess on and Anti-Bufferbloat eliminating local congestion I don't think you'll run into any issues
  7. Yes that's right, just select Destiny and it'll apply our settings for the game on the Geo-Filter.
  8. The default is or you can access using routerlogin.net
  9. Have you got strict mode disabled and have you added them to your allow list?
  10. If you're having issues with party chat, logging into the game etc then look at the Geo-Filter when this issue happens. If there is something being blocked then allow it and that should resolve the issue. The PingPlotter guide is to help you fine tune Anti-Bufferbloat to find the percentage that works for you - 70% is a starting point but usually works for most people. If you don't have access to a PC to do this then I would suggest decreasing your Anti-Bufferbloat by 10% and playing and seeing how it is. If it's not great then decrease it more. Then you could do increments of 5% once you get closer to what works. Then use 'When High Priority Traffic Detected' so you don't throttle yourself a lot when not gaming.
  11. It's definitely not capable of gigabit but I would have thought it would get higher results than this. It could simply be the age of the router, how long have you had it for?
  12. If you were to do a speed test after setting to 70%, you would see the results as 70% of your overall speeds yes. I think Alex meant that the hardware of the R1 doesn't have the same capacity for speed as the XR500.
  13. If you're just in a party on your own then it may not use a server for chatting until someone else joins, could you check again please when you've invited someone else to the chat?
  14. The ID converted shows it is located in the US but it may not be accurate as the domain name can't be determined. Let us know if it happens again and include the ID & domain name please so we can check it. Assuming it is in the US, was your QoS enabled at the time?
  15. We're a small team so it's hard for us to do remote assistance unless all avenues have been exhausted or it's a particularly complex issue. Is there something regarding the PingPlotter guide you're not understanding that we can clarify for you?
  16. The standard profile for Destiny should work just the same, if it doesn't then we may need to test the game further.
  17. That may be the servers then if nothing else in your setup has changed. What kind of pings are you getting shown by the Geo-Filter?
  18. Let us know if disabling QoS helps. It could just be that it happens around peak times for your ISP every so often due to heavy load.
  19. Hey, welcome to the forum! Have you noticed anything being blocked on the Geo-Filter when this happens?
  20. Okay well that is promising at least. Remove the additional routers you have as they will likely just blame them from the get go. Do keep us posted, fingers crossed.
  21. Have you asked your ISP about that error? Let us know how it goes at the neighbours. Do you mean share excess on/off helps? What do you have it set to normally?
  22. You did the same test direct to the TP Link is that right and it produced similar results? If that's the case it would indicate and issue either between the modem/router or the line. The topic is quite long now so forgive me but do you get this same issue if you go direct to the hub? They should have some form of QoS as well you could enable.
  23. Hey, welcome to the forum! I think the amount of people who play the game is quite a lot more than those that play and have the router so I wouldn't think this is likely. If that was the case then you'd all have a great ping to the server and therefore it would be much fairer than say playing against someone with a much higher ping. Realistically though you're unlikely to encounter many people with the router while playing. Also because they have multiple servers in the same location which makes it even less likely.
  24. I actually meant to do the DMZ on the device that is actually doing the downloading/streaming, in this case your phone. It is very unlikely yes but these things can happen. Try the DMZ test again with the device doing the downloading/streaming in the DMZ and see what happens.
  25. Yes that's right, so I assume that hasn't been changed? Could you try a test please, DMZ/port forward all ports to one device for testing and re-do PingPlotter w/QoS & saturation - I want to see if there may be some miscommunication on the router on what ports are required for downloads/streams.
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