Netduma Fraser

Are you able to connect to your ISP modem/router for a few days directly to see if you get the same issue without the R3? Did it start happening after changing any specific settings/anything with your hardware setup?

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Good to hear you got it sorted, thanks for the update!

Added https://forum.netduma.com/topic/60946-new-r3-firmware-dumaos-401147/

No worries! It should be fairly simple, connect an ethernet cable from your Movistar LAN port to the R3 WAN/Internet port (blue). Then access the R3 interface to complete the Setup Wizard to get internet. If you need help with NAT we can help you at the time!

That's normal, not all game servers allow you to ping them so when that happens we try to be clever but it doesn't always work so the ping isn't always viewable unfortunately.

Great to hear that, thanks for the update! It wasn't required back then but is for the R3

Good to hear, any questions just let us know!

Have you accessed the R3 to complete the setup wizard? As this will need to be done before you can get internet. There is nothing specific you need to change after this to get them working together if you've verified you are getting internet through the R3 then just a reboot of the R3 then the console should get it online

Yes that should be absolutely fine

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That will be why then, ideally you'd have the ISP router handle PPPoE instead at least until we can improve it further

Just to clarify, are you connected to the Cox gateway and trying to then access the R3? If so that's not possible, you'll need to be connected to the R3 in order to access it, either via wifi or ethernet.

Yes that would work just fine. If you need the R3 to then handle PPPoE then in some cases this can cause issues but you could put the R3 in the movistar DMZ presumably to avoid this

For WiFi devices disable the Private/Random MAC address feature on the devices themselves please. Instructions: iPhone: https://support.apple.com/en-gb/102509 Android: Ensure the device is connected to the R3 WiFi network. Open the Settings app. Tap Connections or Network & Internet then Connections and then WiFi. Tap the gear icon associated with your R3 network. Tap Advanced and then Privacy or Tap MAC address type Tap Use Device MAC or Phone MAC Windows: Connect to your R3 WiFi Network. In your taskbar, right-click on the WiFi icon and then Properties. Under the Random Hardware Addresses section, change the setting to Off. Turn off the WiFi on your device and turn it back on to reconnect to the R3 network Then ensure the static/reserved IPs you've set for devices are still correct for them as if those options were enabled they may not have been. Have you given the R3 a static/reserved IP on the BT router? If you have the Adblocker on the router please disable it.

Go on the LAN Settings page, does it show any of the ports as connected when you have an ethernet cable plugged in? I've given you Early Access so you can upgrade to this firmware version which may help with the issue: https://forum.netduma.com/topic/60946-new-r3-firmware-dumaos-401147/ once successfully upgraded I'd suggest doing a factory reset as its a big jump in versions, then see if the issue continues.

Are you now having the R3 handle PPPoE? If so that will be the cause, we are looking to improve that, if you're on the latest Early Access firmware it should be better. If you're not using PPPoE please get the logs when the issue happens prior to rebooting.

Good point above, just add the original bottom part of the config direct from them with the top part I gave you and see if it works

Try: client dev tun proto tcp remote 149.22.82.28 7770 remote-random resolv-retry infinite nobind cipher AES-256-GCM setenv CLIENT_CERT 0 tun-mtu 1500 mssfix 0 persist-key persist-tun reneg-sec 0 remote-cert-tls server auth-user-pass <ca> -----BEGIN CERTIFICATE----- MIIFnTCCA4WgAwIBAgIUCI574SM3Lyh47GyNl0WAOYrqb5QwDQYJKoZIhvcNAQEL BQAwXjELMAkGA1UEBhMCQ0gxHzAdBgNVBAoMFlByb3RvbiBUZWNobm9sb2dpZXMg QUcxEjAQBgNVBAsMCVByb3RvblZQTjEaMBgGA1UEAwwRUHJvdG9uVlBOIFJvb3Qg Q0EwHhcNMTkxMDE3MDgwNjQxWhcNMzkxMDEyMDgwNjQxWjBeMQswCQYDVQQGEwJD SDEfMB0GA1UECgwWUHJvdG9uIFRlY2hub2xvZ2llcyBBRzESMBAGA1UECwwJUHJv dG9uVlBOMRowdelightfulDVQQDDBFQcm90b25WUE4gUm9vdCBDQTCCAiIwDQYJKoZIhvcN AQEBBQADggIPADCCAgoCggIBAMkUT7zMUS5C+NjQ7YoGpVFlfbN9HFgG4JiKfHB8 QxnPPRgyTi0zVOAj1ImsRilauY8Ddm5dQtd8qcApoz6oCx5cFiiSQG2uyhS/59Zl 5wqIkw1o+CgwZgeWkq04lcrxhhfPgJZRFjrYVezy/Z2Ssd18s3/FFNQ+2iV1KC2K z8eSPr50u+l9vEKsKiNGkJTdlWjoDKZM2C15i/h8Smi+PdJlx7WMTtYoVC1Fzq0r aCPDQl18kspu11b6d8ECPWghKcDIIKuA0r0nGqF1GvH1AmbC/xUaNrKgz9AfioZL MP/l22tVG3KKM1ku0eYHX7NzNHgkM2JKnBBannImQQBGTAcvvUlnfF3AHx4vzx7H ahpBz8ebThx2uv+vzu8lCVEcKjQObGwLbAONJN2enug8hwSSZQv7tz7onDQWlYh0 El5fnkrEQGbukNnSyOqTwfobvBllIPzBqdO38eZFA0YTlH9plYjIjPjGl931lFAA 3G9t0x7nxAauLXN5QVp1yoF1tzXc5kN0SFAasM9VtVEOSMaGHLKhF+IMyVX8h5Iu IRC8u5O672r7cHS+Dtx87LjxypqNhmbf1TWyLJSoh0qYhMr+BbO7+N6zKRIZPI5b MXc8Be2pQwbSA4ZrDvSjFC9yDXmSuZTyVo6Bqi/KCUZeaXKof68oNxVYeGowNeQd g/znAgMBAAGjUzBRMB0GA1UdDgQWBBR44WtTuEKCaPPUltYEHZoyhJo+4TAfBgNV HSMEGDAWgBR44WtTuEKCaPPUltYEHZoyhJo+4TAPBgNVHRMBAf8EBTADAQH/MA0G CSqGSIb3DQEBCwUAA4ICAQBBmzCQlHxOJ6izys3TVpaze+rUkA9GejgsB2DZXIcm 4Lj/SNzQsPlZRu4S0IZV253dbE1DoWlHanw5lnXwx8iU82X7jdm/5uZOwj2NqSqT bTn0WLAC6khEKKe5bPTf18UOcwN82Le3AnkwcNAaBO5/TzFQVgnVedXr2g6rmpp9 gdedeEl9acB7xqfYfkrmijqYMm+xeG2rXaanch3HjweMDuZdT/Ub5G6oir0Kowft lA1ytjXRg+X+yWymTpF/zGLYfSodWWjMKhpzZtRJZ+9B0pWXUyY7SuCj5T5SMIAu x3NQQ46wSbHRolIlwh7zD7kBgkyLe7ByLvGFKa2Vw4PuWjqYwrRbFjb2+EKAwPu6 VTWz/QQTU8oJewGFipw94Bi61zuaPvF1qZCHgYhVojRy6KcqncX2Hx9hjfVxspBZ DrVH6uofCmd99GmVu+qizybWQTrPaubfc/a2jJIbXc2bRQjYj/qmjE3hTlmO3k7V EP6i8CLhEl+dX75aZw9StkqjdpIApYwX6XNDqVuGzfeTXXclk4N4aDPwPFM/Yo/e KnvlNlKbljWdMYkfx8r37aOHpchH34cv0Jb5Im+1H07ywnshXNfUhRazOpubJRHn bjDuBwWS1/Vwp5AJ+QHsPXhJdl3qHc1szJZVJb3VyAWvG/bWApKfFuZX18tiI4N0 EA== -----END CERTIFICATE----- </ca> <tls-crypt> -----BEGIN OpenVPN Static key V1----- 6acef03f62675b4b1bbd03e53b187727 423cea742242106cb2916a8a4c829756 3d22c7e5cef430b1103c6f66eb1fc5b3 75a672f158e2e2e936c3faa48b035a6d e17beaac23b5f03b10b868d53d03521d 8ba115059da777a60cbfd7b2c9c57472 78a15b8f6e68a3ef7fd583ec9f398c8b d4735dab40cbd1e3c62a822e97489186 c30a0b48c7c38ea32ceb056d3fa5a710 e10ccc7a0ddb363b08c3d2777a3395e1 0c0b6080f56309192ab5aacd4b45f55d a61fc77af39bd81a19218a79762c3386 2df55785075f37d8c71dc8a42097ee43 344739a0dd48d03025b0450cf1fb5e8c aeb893d9a96d1f15519bb3c4dcb40ee3 16672ea16c012664f8a9f11255518deb -----END OpenVPN Static key V1----- </tls-crypt>

That's great to hear, thanks for the update, thanks and you! Do keep us posted!

What do you mean all the ports went offline, as in the ones it opened in UPnP? They won't be open all the time, just when needed, are you experiencing NAT issues?

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I've given you Early Access so you can upgrade to the firmware there, its a big bug fix/QOL update so it may help with these issues https://forum.netduma.com/topic/60946-new-r3-firmware-dumaos-401147/ yep that CPU usage is absolutely fine

Have you got the router connected to your ISP modem/router first to get internet? Have you accessed the interface and completed the setup wizard as you will need to do so before you get internet.