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Everything posted by Netduma Fraser
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NEW XR500 BETA FIRMWARE: 3.3.535
Netduma Fraser replied to Netduma Lew's topic in NETGEAR Nighthawk Support (XR range)
You don't need to specify a service on the console, DumaOS Classified Games would work or you could add it with the console service. -
Thank you for that workaround, that is unexpected behavior and not something that should happen, I will pass it onto the team to take a look at!
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Thanks! We've identified the issue so the team will get it resolved after the holiday break
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When they're in the lobby they don't appear at all? Are they on the same game platform as you or are you playing together cross platform?
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Okay that's the latest version, we'll continue looking into it
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Ah are you seeing that ping on a speed test? It's highly unlikely you will get that kind of ping on the game
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XR1000V2 Ping Optimizer setup
Netduma Fraser replied to DarkInc187's topic in NETGEAR Nighthawk Support (XR range)
Hello, welcome to the forum! There are some issues with the servers being used, we'll likely need a firmware update to correct it but we'll do what we can from the cloud. In the meantime it would be best to manually adjust Congestion Control to eliminate lag. -
Error uploading firmware & other issues: Netduma R2
Netduma Fraser replied to Toe_SNE's topic in Netduma R2 Support
We'll have to get someone to force an upgrade through for you when they're back from the holidays, in the meantime: o to the System Information page and then in the Rapp panel menu ≡ change the retries to 5, reboot from the interface, close the tab, wait 4 minutes before accessing and see if you can access those pages. -
Could you clarify? You say you don't notice a difference in gun fights but then that hit detection is better?
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That's pretty clever! As in your ping is 1 - 5ms on the game?
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It is supported but we are aware of the issue on the app, which app version is it you have installed currently?
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Most likely it wasn't triggering properly in the first place for some reason and the reboot/update allowed it to trigger but do let us know if you notice anything else like that
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XR1000 Beta Firmware
Netduma Fraser replied to Servines's topic in NETGEAR Nighthawk Support (XR range)
Everyone who signs up will be accepted. Don't worry we trust everyone! -
ANNOUNCEMENT: Introducing the Netduma R3
Netduma Fraser replied to Netduma Lew's topic in News & Announcements
For the Geo-Filter try this: Disable GeoLatency Disable PingAssist (set it to 0,0) Disable Steady Ping Enable Strict Mode Disable Fast Search Then, restart game or wait 10 minutes (in the lobby in the game) or if that doesn't work, reboot PC/Console and try again please. See if that is more stable for you. -
Can't connect Netduma r3 via PPPoe
Netduma Fraser replied to liolio2277's topic in Netduma R3 Support
Could you provide a screenshot of the file as it appears on the PC so I can see the extension as well please? -
cant get bt full fiber to work with router
Netduma Fraser replied to Dazz21kk's topic in Netduma R3 Support
You may have a faulty ethernet cable connecting the R3 to the Hub or the PC to the R3, if you swap them out does it keep the speed? -
Only one person can play online at one time
Netduma Fraser replied to Lulustevie's topic in Call of Duty Support
What do you mean only one person can play at a time? What happens when another tries to play? -
Did you set the static IP while it wasn't able to get internet? If so reboot the device, not the router and see if it gets internet then. Also if you could get the logs from Settings > Troubleshooting > Advanced > System Logs that might give us an idea why it happened
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XR1000 Beta Firmware
Netduma Fraser replied to Servines's topic in NETGEAR Nighthawk Support (XR range)
No not anymore, it was there but now its public -
R3 Taking longer than expected to connect to internet DHCP
Netduma Fraser replied to DARKNESS's topic in Netduma R3 Support
Someone has reported that as well so the team will be looking into it
