Netduma Fraser

Actually take the Hub out of bridge mode, then as you won't need PPPoE in the setup the reboot should be sufficient to get you internet and allow you to complete the wizard

Sorry for the delay, had a lot of topics to reply to over the holidays. In the Xbox Network Settings make sure it is using port 3074 and shutdown the router fully - not in the instant on/standby state. What is the model of the modem/router the R3 is connected to and how have you set that up - with the R3 in its DMZ, modem/bridge mode?

That shouldn't have caused a problem. As there has been a few updates and you've just done another, do a factory reset from the back, hold for 30 seconds, release, close the browser tab, wait 4 minutes then access and see if you get the problem again please

Are you using HybridVPN by any chance?

With the way you have it setup now, reboot the R3, wait a few minutes then access and you should be able to get internet

Ah that could be a possibility - it shouldn't be an issue but could be a bug

There is the possibility it was faulty from the factory - unlikely but worth trying with another just to be sure

Great to hear that! No you shouldn't need to do that anymore. I've sent you a PM with firmware that should improve the Geo-Filter, let us know if that helps at all.

Are you completely zoomed out on the map? What are your Geo-Filter settings, can you provide a screenshot?

Thank you for the detailed review, awesome to hear you're enjoying it so much! The points you raised will get sorted so it'll just keep getting better and better!

Is the phone 100% connected to the R3 WiFi when this happens? Do you have it connected to a power extender or direct to an outlet? If an extender please try direct to an outlet. Otherwise do you have another power adapter you could try with? It may not be getting the power that it needs.

Probably a bug, the team will be looking into it when they're back from the holidays

Nous n'avons pas de date, probablement lorsque nous aurons éliminé tous les gros problèmes sur le R3, nous commencerons le portage.

Disable GeoLatency Disable PingAssist (set it to 0,0) Enable Strict Mode Disable Fast Search Then restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC/Console and it should work then.

sent

When that happens do you see anything blocked on the map?

I think one might be dedicated for packet acceleration I'm not sure but if that is the case you won't see that going up much

That's really helpful thank you, I'll pass that onto the team. Sent the firmware

How are the devices connected, via ethernet or WiFi? What happens when you try to access via the app? - Do you still have access via a PC when this happens?

Make a new topic but first check you don't have speedtest bypass enabled

No it's not, how are you connected to the router when changing the settings? What browser/device are you using? Are you accessing using 192.168.77.1 or dumaos and does it make a difference which you use?

Yes PPPoE works, once set give the router a reboot

Sent

Please do the following: Ensure the upstream/ISP modem/router the R3 is connected to is setup with the R3 in its DMZ or in modem/bridge mode. Ensure ALL devices are connected to the R3 or at the very least that there are no devices connected/using internet on the upstream router when testing If you have multiple ethernet cables test using different cables connecting the R3 to the modem/the R3 to your device Disable IPv6 in LAN/WAN Please state if you are using PPPoE, VLAN or DHCP identifiers Use a different DNS such as 1.1.1.1 / 1.0.0.1 As a test make an Internet rule to the device and allow ALL traffic then test, is there a difference? (Settings > Internet Rules) As a test put the PC in the DMZ (briefly for the test then remove), then do a test, is there a difference? Remove all prioritizations from SmartBOOST including activities/devices If the above doesn't help disable SmartBOOST entirely from the 3 dots menu top right of the page > Settings then test Disable Steady Ping on the Geo-Filter page in case it is affecting traffic outside the Geo-Filter - also ensure no devices are added there Disable Adblocker Ensure you have your correct speeds entered in Speed Test > Advanced With SmartBOOST enabled, adjust Congestion Control in Ping Optimizer > Advanced and have it set to Always On and ensure speed test bypass is enabled Ensure you're doing this test over a wired connection - NOT WiFi Ensure in WAN/LAN Settings that the speeds of the ports are at 1Gbps Remove any port forwarding/DMZ/static routes you may have set Test at different times of the day i.e. during peak time (results may be worse) and during non peak times (should be better) Once you've covered everything on this list please let us know the results. This should give us a good indicator of what the problem may be if it's covered in the list or whether it's something more on the backend. The team can then have a look.

Sorry for the late reply, Is that an issue though or is it just that 70% works the best for your connection? No only speedtests will appear to disregard the CC settings