Netduma Fraser

Use this guide to test while saturating the connection with downloads https://support.netduma.com/support/solutions/articles/16000074717-how-to-test-your-internet-ping It's best to start with a high value for Congestion Control (set to Always), say 95% then do a test, decrease by 10%, test, decrease by 10% etc, until you get to a value that is pretty good and then try 5% either side of that value to see if it can be improved. It's important to note that Download & Upload on Congestion Control don't have to be the same value and that you may have a better experience with differing values. See if you can get good results there.

Could you try a different web browser please and see if you get the same issue?

Make sure you're not accessing the interface using HTTPS, also disable any browser based Adblocker, those are the common reasons for those errors. Try this: Quit the application/game/client completely including from the System Tray Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter with the manual option Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works better.

There is only 1 firmware version for the V2 currently so no, it's never been on the V2 but should be in the next version

HybridVPN is just a VPN client, you do need a VPN subscription to a provider (we don't have a VPN service), so yes you can

Probably today or tomorrow but can't say for sure

Okay interesting, but you've managed to get past that properly now? In theory yes, however Destiny did make an update that made Geo-Filtering quite difficult so it may not always work but it should be more consistent with DumaOS 4 that will come at a later date to the R2.

Sent It won't be long for that now. It should stay disabled as long as you don't reboot it but we're aware of that. I don't know everything that will be included yet.

We are aware Ping Optimizer/Speed Test isn't 100% reliable at the moment and it's something the team are working on. Those features can still work, it just may not be every time. In the meantime best to adjust Congestion Control manually in Ping Optimizer > Advanced.

I will add that to the list for potential inclusion in the future!

That's great to hear! You shouldn't need to reboot for it to apply, was it set to Always? Was speed test bypass enabled?

The CPU in general, usage should be much better. Could you make a new topic please? Check the CPU usage when you get the latency spike and see if it is similar. The issue will most likely be affecting everyone, it's not available yet but will be this week.

That's awesome to hear, thanks for posting about your experience!

Yes that's correct. As long as you don't factory reset settings will be preserved through the upgrade, except for QoS as QoS has changed on that version

As above, I don't think there are plans to include that at the moment as in theory it shouldn't be needed anymore with SmartBOOST

Do they regain connection again immediately? Although it makes sense so they can get the new IP it shouldn't kick you off immediately, should just get the new IP when it next connects, unless you've disabled DHCP as well?

Thanks for the feedback, more Geo-Filter improvements will be on the way

Have you got Congestion Control set to Always as it should definitely help when that is set. You could also remove streaming as a priority from SmartBOOST

I've sent you .23 via PM, you can upgrade from Settings > Troubleshooting, once complete I'd recommend doing a factory reset

Have you got the ID for that one? It's likely mislocated on the map

Please do try the above and let us know if that allows you to access. If not reboot, close the tab, wait 4 minutes then try accessing please.

I did actually pass this on to the team to see if they knew why it was happening and based on the information you provided that you didn't do the things I requested we believe it is a bug so we'll be addressing it

Try this: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager (if on PC) Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter with the manual option Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works.

Yes that is correct. You may need to check the upstream modem/router is set to use the same DNS

Ping Assist isn't available on the V2 yet but I believe it will be in the next firmware