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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Great to hear that, yes lots of fixes will be coming
  2. Click advanced WAN Settings and then skip, that will allow you to complete the wizard and get to the interface. Do you know if you require PPPoE/VLAN, anything like that for a connection? If you're not sure check the settings on the old router.
  3. Yes but do the ISP require their router to be used? If you connect that router to the ONT, connect the R2 to the other router and switch to DHCP do you get a connection?
  4. You can't go below 50% for Congestion Control, it's also a very low percentage, shouldn't need to be that low. What happens when you try to change it from 100%?
  5. So you've tried, 95, 85, 75, 65, 55 and combinations in between?
  6. Almost certain it will work if you do the above but fair enough!
  7. If you could grab the logs from the router after you've made the issue happen that should tell us more
  8. Now you've set it there, if you reboot from the interface does it work? Do you require a custom MTU to be set? Do you know whether your ISP requires you to use their modem/router?
  9. What OpenVPN version do they support? It may be incompatible with our version of the client
  10. You can set MTU already in Settings > WAN > Advanced Will add frames to the list
  11. We don't give out any ETAs. I should think so, I believe it's all working in the backend
  12. Ignore Ping Optimizer, just have it set to 70%. See if you have a better experience now
  13. You need to add the word client to the top of the file
  14. As I mentioned before by trying a percentage, looking at the test, trying, testing etc. PingPlotter themselves say it's not a cause for concern https://www.pingman.com/kb/article/initial-hops-100-packet-loss-6.html
  15. While connected to the router via a Windows PC, open command prompt, type ipconfig press enter and then post a screenshot of the results here please.
  16. Exactly the same
  17. https://forum.netduma.com/forum/106-latest-firmwares/ We are aware Ping Optimizer/Speed Test isn't 100% reliable at the moment and it's something the team are working on. Those features can still work, it just may not be every time. In the meantime best to adjust Congestion Control manually in Ping Optimizer > Advanced.
  18. You're likely putting the incorrect IP in as it will definitely take it - it's not the 192.168.77.1 address, it's the one listed on the WAN Settings page. Congestion Control isn't doing anything as its set to 100, try 70% for download/upload.
  19. You shouldn't send the login details, just the config is fine. I can't get it to work at all adjusting the config, what device did they list the config under or is it just generic?
  20. Make sure the console is using port 3074 in network settings, reboot it and it should work better then
  21. As long as the bottom graph doesn't have packet loss you're good, you should be able to get the bottom graph smoother
  22. It's the same one you've seen about, it's not an update released this week.
  23. Do exactly the above and you should be sorted
  24. Can be found here: https://forum.netduma.com/forum/106-latest-firmwares/ You can upgrade from Settings > Troubleshooting, once complete I'd recommend doing a factory reset
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