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Netduma Alex

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Netduma Alex last won the day on January 23

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About Netduma Alex

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    Product & Tech Support
  • Birthday December 23

Basic Info

  • Gender
  • Location
    Cambridge, UK
  • DumaOS Routers Owned
    Netduma R1

Online Presence

  • Discord
  • PlayStation Network
  • Xbox Live


  • Gamer Type
    Console Gamer
    Mobile Gamer
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  • Connection Speed

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  1. When doing a speed test, could you go to the System Information section of DumaOS and look at the CPU usage? Does it hit 100%?
  2. Welcome to the forum! A VPN is a service you must sign up to from a VPN provider. You can then send your internet traffic through their VPN server, which will disguise your location and prevent direct attacks on your network. It can also be used by businesses to allow remote employees to access the internal office network. Most VPN services provide software that can be used to send traffic from your computer to the VPN service. This is limited because only the computer's traffic will go to the VPN, other devices on your network will not be affected. DumaOS provides a feature called Hybrid-VPN. This feature allows you to specify devices and services to be forwarded to a VPN, right from the router, with no need for software on your computer or any other device. Hybrid-VPN is compatible with PureVPN and Hidemyass. It also has an advanced mode which will let you use an OpenVPN config file. This means that if you wish to use a different VPN provider, you must ensure that they can provide OpenVPN config files. I would suggest looking at PureVPN or Hidemyass since they will be the easiest to set up on your router. Once you've got a subscription to a VPN service, I can help you get it set up with Hybrid VPN. If you know what ping you want, i'd suggest setting the Ping Assist value (in the side bar) to your desired ping, putting the Geo-Filter Radius in the ocean and turning distance down to zero. When you click on a server, the information will be shown. You can then name this server yourself so you can keep track of it if you choose to ALLOW or DENY it. The ALLOW and DENY functions will bypass the Geo-Filter radius and ping assist settings. I think it would be helpful for you to read this guide on how to use Geo-Filter, as it explains the basics of how it works: http://support.netduma.com/support/solutions/articles/16000077072-dumaos-optimal-settings-guide-geo-filter Remember that Geo-Filter is set up before you start the game. You set the limits on where you want to connect to, and then you start the game. You cannot use Geo-Filter to select a server during matchmaking. If it connects to a server you don't like, you can manually DENY that server, or move the radius so that the unwanted server is outside of it.
  3. So devices that are being used currently are showing as offline? That's weird. Remember that devices that can connect via ethernet and wifi will appear as two seperate devices if you switch from one connection method to another.
  4. What is your XR500 connected to upstream? Could this be a communication issue between the XR500 and the modem? You don't need to use reserved IP and static IP at the same time. I would recommend setting reserved IPs from the router instead of setting static IPs on each device. The router will automatically give the device the IP you assigned it, and you won't need to specify an IP on the device itself. Giving devices a reserved IP on your network guarantees that they'll be able to connect, because they will always have a space in the DHCP pool. However, they will reserve that space even when they're not connected, so you're eating into the IP addresses that can be assigned to new devices. Still, this probably won't affect you unless you have 240 or more devices to connect at once. This might be an issue in the future when even your toaster is WiFi connected, but for now it's probably fine.
  5. That's pretty much correct. Anti-bufferbloat is useful when multiple devices are fighting over a limited amount of bandwidth. With that kind of bandwidth, you'd need to have lots of devices active at once to really see a difference in performance.
  6. Honestly we've not decided yet. I think we'll give priority to Insiders who wish to take part. We'll make a post on the insiders forum closer to the start of the beta. I kind of accidentally turned this thread into a signup thread.
  7. This seems like it goes against net neutrality.
  8. Just fill out the application on the first page. When we need more insiders we'll be accepting members on a first come - first served basis.
  9. We definitely have fewer XR700 testers than we'd like at the moment so thanks for signing up
  10. Just guessing, but I don't think it would be under the Firewall section. Look for a section that covers your home network.
  11. It's not an artificial limitation, our router can't just hijack your existing router to force it to prioritize packets. The Netduma can't control traffic that isn't routed through the Netduma. This is a physical limitation, and could not be solved by any router without replacing your existing ISP router. The solution would be to place the Netduma at the top of your network, and connect it to your PS4 and your Xfinity modem via ethernet, then you can continue to use the Xfinity wifi. This would allow you to specify a chunk of bandwidth just for the PS4. The difficulty is that it would require another modem above the Netduma, as the Netduma is just a router and not a modem.
  12. Ok i've added all of you to the list! We'll email you on your forum email address if you're in. You'll then be added to a private subforum where you can read the rules (non-disclosure and such) and download the beta. The beta won't start for a few weeks and we haven't finalized how many people we will be inviting. We will likely invite people in stages as we verify there are no widespread issues. Good luck!
  13. To set this up, all you need to do is connect one of the LAN ports of the Xfinity modem to the WAN port (port 1) on the Netduma R1. Connect the PS4 to one of the R1 LAN ports, and connect a computer or phone to the R1 via wifi or ethernet. You can then use the computer/phone to manage the geo-filter for the PS4. Bear in mind that there's no point using QoS if your Xfinity modem is going to be handling other devices, so you should stick to just using Geo-Filter.
  14. Hm, not 100% sure what's up with that. Might be that we have a bug in the forum software. I'll look into it. Do you experience issues if you sign in with your forum username instead?
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