Netduma Fraser

What ports did you forward specifically?

That's very interesting, I'll definitely pass that on, thanks for the extra information. That's a good idea, will talk to the team about how best to approach it!

We didn't make any changes to it but that's good to hear!

Thank you very much for the kind words, it's appreciated. Merry Christmas to you and yours!

Okay thanks, I'll see what the limit is and then we can put that on the page so people know

I'm not sure yet whether its a server problem or a bug but I have sent you a PM with something that could help, let us know in the topic please.

Das kann funktionieren, indem Sie die Ports 1-65535 TCP/UDP mit dem R3 verbinden. Das ist großartig, wenn Sie bereits ein Open NAT haben, ich würde es aber trotzdem empfehlen

I'll have some time on the key days, thank you. Happy Holidays to you too!

Haha that's awesome, I'll pass that onto the team as an idea! It's a super cool feature, the challenge is getting people to understand it and the benefits rather than "my ping is higher than it was on the R2" for example

Not sure about where you are but in the UK Tuesday is a holiday so wouldn't deliver then in which case more likely Wednesday. Nice, do let us know how you get on and Happy Holidays!

In addition to the above did you set the DMZ and are ALL devices connected to the R3?

You generally don't need to but could be a good idea to. You can do it from Settings > Troubleshooting or hold the reset button in the back of the router down for 30 seconds That's been requested as well actually so I've added it to the list. The higher ping sounds like it is the Steady Ping feature: https://www.youtube.com/watch?v=IElhhEi70Pg we just released a video explaining this. It can be disabled. For it going outside the radius try this: Disable GeoLatency Disable PingAssist (set it to 0,0) Enable Strict Mode Disable Fast Search Then, restart game or wait 10 minutes (in the lobby in the game) or if that doesn't work, reboot PC/Console and try again please. See if that is more stable for you. We're all good thanks, the team are all off to enjoy their holidays now!

That is true, that's what we did see in testing but as above every environment is different so results will vary. I can ask the team what the setup was but they're all off until the New Year so would have to get back to you then.

It'll have to be modem > R3 > Switch. If it's a pure modem it can only have one device connected to it that it provides internet to. Is it a managed or unmanaged switch?

Do you have an Open NAT in the game? If so they're probably not triggering as they're not needed and UPnP is taking care of it

Are you getting a specific error when trying to upgrade? Sent

Essentially it's syncing you up to the server better e.g. you have a 20ms ping to the server so that's what the server expects, you get a spike/jitter and the game server doesn't expect it which leads to hit detection/lag moments. Stabilizing the ping to sync you with the server means the whole game you'll have 1 consistent ping that won't change and give you a much smoother experience.

DHL generally put a conservative estimate on the delivery date, especially during the holidays so it will likely come between Xmas/New Year. That's fair enough just let us know, we'll be happy to add them to the list for potential inclusion.

It's quite possible that they block popular VPN IP addresses to prevent people connecting to games with a higher ping than they need or connecting to servers very far away. If you're set on using a VPN try a less popular service and see if that works

Could explanation above, the higher the width the higher the speeds you can get but the more prone to interference. 40MHz is a good middle ground for 2.4GHz so try that if 2.4GHz is too slow. Let us know how you get on!

As in you're not seeing anything on the map or getting servers outside the radius?

For the Geo-Filter try this: Disable GeoLatency Disable PingAssist (set it to 0,0) Enable Strict Mode Disable Fast Search Then, restart game or wait 10 minutes (in the lobby in the game) or if that doesn't work, reboot PC/Console and try again please. See if that is more stable for you.

Sie können es auf diese Weise ausführen. Stellen Sie einfach sicher, dass Sie die unter Einstellungen > WAN gefundene R3-WAN-IP kopieren und in die DMZ-Funktion des anderen Routers einfügen und alle Geräte mit dem R3 verbunden haben. Es gibt viele Faktoren, die in Ihren Ping einfließen, sodass es möglicherweise nicht immer möglich ist, ihn so niedrig zu halten.

It was probably Steady Ping causing that higher ping, we have a YT video coming out shortly that will explain why the feature does this

I've sent you a firmware which may help with this, please let us know. We're releasing a video on Steady Ping on our YT channel in about 25minutes which will help explain why it does that