Netduma Fraser

I'll pass on the details to the team and let you know when they attempt it

Okay so setup the Geo-Filter then reboot the console and try again

Ah so it's trying to overlap itself, that's crazy it would even allow that to happen, well done on figuring it out!

If your ISP modem/router has WiFi, set it up so that it is in bridge or modem mode, you can also use the DMZ. Copy the WAN IP from the R2 (found in System Information) and enter it into the DMZ function on the ISP modem/router. Disable IPv6 in LAN/WAN on the R2 and enable remote support in Settings. Then post back here from a device connected to the R2 when you've done that and we'll attempt to connect on Monday to force an upgrade through for you.

Did you upload the firmware to the router to do the update?

That's definitely a possibility, in that case, try streaming one using streamlabs and one using OBS and see if it works without issue

Added

What firmware version are you on currently and what version are you trying to upgrade to?

That's awesome, hope you love it! I've added you: https://forum.netduma.com/forum/151-netduma-r3-early-access/

Yes the R3 should be put in the DMZ on the Technicolor. You should set the speeds you pay for/receive in the router then use Congestion Control, you're throttling way too much currently which isn't needed. Follow this guide https://support.netduma.com/frequently-asked-questions/legacyfaqs/test-your-ping/ while downloading & start with 95% for Congestion Control (set to Always), check results, decrease by 10%, check, decrease by 10% etc, until you get to a value that is pretty good & then try 5% either side of that value to see if it can be improved. Download & Upload on Congestion Control don't have to be the same value & you may have a better experience with differing values.

Added https://forum.netduma.com/forum/151-netduma-r3-early-access/

It must be losing power then during the reboot, I don't see any other reason why that would be happening, do you have it connected to an extender or direct to an outlet? Do you have another power adapter with similar voltage you can use to test?

How are you doing it, via the interface or the big physical button? I suspect it's losing power in that case if you're not unplugging it or factory resetting it from the pin or interface. Is it connected to an extender or direct to an outlet?

Are you unplugging the router from the power to reboot it?

Sounds good, thanks for the update! You can always download the previous version from the Netgear site and downgrade to that, then disable auto update on the firmware update page so it doesn't upgrade itself should issues arise again

Don't have an ETA for you, it's only been 1 workday so far so unlikely they've been able to look into it yet

PC not working vs mobile working really doesn't make any sense. Can you provide some of the websites you're checking for ads on? Did you check adding the links manually also?

Have you disabled DHCP at all? Reboot the router from the interface, close the interface and wait 4 minutes before trying to access it or connect/use any device and see if everything connects properly then. To prevent that happening in the future also give static/reserved IPs for devices on the DHCP page

I'll chase Alex about it on Monday

It means the beta firmware has been removed from that section momentarily and we'll put out a new update as soon as we can

The password setup is an NG feature, nothing to do with us. It's possible the IP to access is 10.0.0.1 if your ISP router uses 192.168.1.1 for its login. That looks like the browser is forcing a connection using HTTPS, in which case disable that in browser settings or a browser based Adblocker is blocking parts of the interface, in which case disable/whitelist the interface

Added - it has been removed temporarily

Totally makes sense, they won't see it that way though, try during peak times for US west and you might have better luck

How did you reboot the router exactly? If you unplugged the power suddenly that can make it lose saved settings. If that was it then make your changes then reboot from the interface and that will act as a hard save should it be unplugged in future.

Okay so we can rule out the router then, it'll either be the VM hub, the line or your streaming settings as your speeds are perfectly capable of dual streaming