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Posts
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Everything posted by Netduma Fraser
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Ongoing issue with connection speeds
Netduma Fraser replied to LinuxDan's topic in Netduma R2 Support
Brilliant to hear that, thanks for the update!! -
Netduma R2 Packet loss and Ping spikes Wired and WiFi
Netduma Fraser replied to morph1kx's topic in Netduma R2 Support
That's very peculiar, given saturating your connection would mean there is literally no space for gaming traffic to be consistent, do you see the ping fluctuate on the Geo-Filter when it fluctuates in game? -
Netduma R2 Packet loss and Ping spikes Wired and WiFi
Netduma Fraser replied to morph1kx's topic in Netduma R2 Support
You don't have to try every percentage specifically but identify a value at a 10% interval that seems to stabilize it the most, then try 5% either side, if there is still room for improvement try 4% either side and so on until you land on the best value. With another router without QoS but the connection is saturated you don't get any lag whatsoever? -
Netduma R2 Packet loss and Ping spikes Wired and WiFi
Netduma Fraser replied to morph1kx's topic in Netduma R2 Support
There will be a percentage that works best for you, you also don't have to have download & upload at the same percentage, they can differ. To clarify, you've tried every 1% between 5 & 100%? -
Netduma R2 Packet loss and Ping spikes Wired and WiFi
Netduma Fraser replied to morph1kx's topic in Netduma R2 Support
What are the results like from PingPlotter? What percentages have you tried? -
Netduma R2 Packet loss and Ping spikes Wired and WiFi
Netduma Fraser replied to morph1kx's topic in Netduma R2 Support
I'd suggest using this guide and while saturating your connection with downloads/streams experiment with different percentages and see what brings it down the most http://support.netduma.com/en/support/solutions/articles/16000074717-how-to-test-your-internet-ping -
Netduma R2 Packet loss and Ping spikes Wired and WiFi
Netduma Fraser replied to morph1kx's topic in Netduma R2 Support
That looks all good there, let us know how you get on with those QoS settings, also where are you measuring/seeing the packet loss and spikes? -
That should be okay, as long as there is a gap underneath so the hot air can escape
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Okay that probably is it, you don't need a fan although it would help, place it on a surface that won't impede airflow like carpet for example, so a wooden table would be a good one
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Is it hot to the touch underneath? What surface is it sitting on, can it get plenty of airflow?
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Geo-filter - "Uncaught Unmatched Device"
Netduma Fraser replied to Jayco93's topic in NETGEAR Nighthawk Support (XR range)
Have you upgraded to .134 and done a reset to see if it resolves it? -
Ongoing issue with connection speeds
Netduma Fraser replied to LinuxDan's topic in Netduma R2 Support
Brilliant to hear that, let us know how you get on! -
Ongoing issue with connection speeds
Netduma Fraser replied to LinuxDan's topic in Netduma R2 Support
Have you switched the VM back to router mode? If so reboot the R2, wait 2 minutes and then check, it should then have an assigned IP from the hub you can then input into the hub -
Ongoing issue with connection speeds
Netduma Fraser replied to LinuxDan's topic in Netduma R2 Support
Check the System Information page on the R2, it should show a 192.168.0.x address for you to then input in the VM, otherwise check the devices list on the VM and it should show there as well -
ANNOUNCEMENT: The Netduma R2 is here
Netduma Fraser replied to Netduma Admin's topic in News & Announcements
You can find updates on what is happening with each router firmware here: http://support.netduma.com/en/support/solutions/articles/16000132677-dumaos-firmware-progress it is updated weekly. -
Ongoing issue with connection speeds
Netduma Fraser replied to LinuxDan's topic in Netduma R2 Support
The R2 would still get internet, modem mode essentially disables the functions of the router like WiFi and passes all traffic right through to the router/device behind it. I have VM and I have found the same with modem mode, I use it in router mode now, then you put the R2 WAN IP in the DMZ on the hub and it essentially gives you that modem mode without losing other functions. I find it more stable, let us know how you get on. -
Ongoing issue with connection speeds
Netduma Fraser replied to LinuxDan's topic in Netduma R2 Support
What is the model of your modem/router? Could you put it in router mode instead and see if the speeds are more consistent on the R2? -
It can happen for different reasons, the latest firmware has reduced it significantly, lets continue troubleshooting in your topic
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So resync, wait a 1 minute, then re-select the game or click ping again and it still doesn't show the servers?
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Welcome R2 owners! We want your feedback!
Netduma Fraser replied to Netduma Alex's topic in Netduma R2 Support
What is the model of the modem/router the R2 is connected to? Are ALL devices connected to the R2? What is the average ping you're seeing on the Geo-Filter/in game? You've set Traffic Prioritization correctly so you can leave that as it is. -
Welcome R2 owners! We want your feedback!
Netduma Fraser replied to Netduma Alex's topic in Netduma R2 Support
You can always find it pinned at the top of the R2 support forum: https://forum.netduma.com/topic/39522-new-r2-firmware-32453/ -
Welcome R2 owners! We want your feedback!
Netduma Fraser replied to Netduma Alex's topic in Netduma R2 Support
You can reset Bandwidth Allocation, gaming barely uses any, how do you normally have Congestion Control set? If you're finding better luck with the Geo-Filter off then try forcing servers slightly further away, even with a higher ping they may be more stable. -
Welcome R2 owners! We want your feedback!
Netduma Fraser replied to Netduma Alex's topic in Netduma R2 Support
We're working on that aspect, it shouldn't cause you lag though, make a new topic and include a screenshot of your QoS & Geo-Filter pages and let us know what ping you're seeing on the Geo-Filter and in game. -
Fingers crossed, keep us posted!
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Could you let it do it automatically please and see if the issue continues?
