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Netduma Fraser

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Everything posted by Netduma Fraser

  1. So does that mean that by swapping it out for a different cable you've had a better experience?
  2. Okay good to hear the device way works, we may need to re-test the games, thanks for the report, I'll pass it on.
  3. We've got the IPv4 address so we'll try it, it's the same IP we tried last time that we were unable to access but maybe now you've run through the process again it will work.
  4. Yeah so you're still getting a public IPv6 address, we'll try with the IPv4 address from the screenshot tomorrow.
  5. What do you get from here: https://test-ipv6.com
  6. Make a new topic with the answers to these questions and we can go from there
  7. The IP wouldn't change there, the IP shown on the R2 System Information page would change and may not be the same as what you entered in the DMZ. IPv6 is still enabled on the ISP router
  8. You doing it isn't going to work so you don't need to keep trying. Also if you're rebooting the router then it is likely the IP is changing and making the DMZ invalid so you'll need to double check it's the same IP as is shown on the R2 System Information page. We're seeing an IPv6 IP address when you're posting here so you'll need to disable IPv6 on the ISP router also, once you've done all that post back again.
  9. https://support.netduma.com/firmwares/netduma-r3/
  10. Using the DMZ is fine, it's not a necessity to use bridge mode. Make sure ALL devices are connected to the R3, nothing should be connected to the Technicolor, otherwise the R3 can't effectively control your entire network and that will negatively affect your results. What kind of results are you seeing with full speeds entered and just adjusting Congestion Control? Are you just purely focused on these test results or are you experiencing high fluctuations in ping when gaming for example? Did you try the suggestion with the guide above to get more real world results?
  11. I posted in the topic just over a week ago about it: We just need to do a little more testing on this (last thing we want is for this situation to happen again), tie up a few loose ends and then it should be good to release to the beta crowd here.
  12. What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode Are you on the Early Access version currently?
  13. What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode Are ALL devices connected to the R3? What are the speeds you pay for/receive? Have you entered those speeds into the router? How have you setup Congestion Control? How have you setup SmartBOOST? What games are you playing? What platform are you playing on? How have you setup the Geo-Filter?
  14. The post was over a year ago, IPs get bought and sold all the time, it's quite possible it's not being used as an active game server currently
  15. Okay interesting, looking forward to an update in the near future!
  16. What platform are you playing on? Have you added the games specifically or are you prioritizing gaming or have you prioritized the device? Does it prioritize with any of these methods?
  17. What is the model of the modem/router the XR is connected to and how have you set that to ensure all traffic flows to the XR? E.g XR in its DMZ, modem/bridge mode Are ALL devices connected to the RXR? What are the speeds you pay for/receive? Have you entered those speeds into the router? Don't do the speed/ping test on the router, do a speedtest.net and manually adjust Congestion Control. What platform are you playing on and how is it connected, via ethernet or WiFi?
  18. When it next happens please grab the logs from Settings > Troubleshooting before you do a reboot and we can take a look.
  19. Settings > Administration > Backup Settings > Erase OR Hold the reset button in the back of the router (you'll need a pin or something small) for 30 seconds, then release Wait 4 minutes after you've initiated the reset and then access and check
  20. Did you post here from a device connected to the R3 at the time?
  21. Presumably you've gone through the R3 setup wizard? Have a look at support.netduma.com that will help you get to grips with the features
  22. Correct, strict must be on for it to exclusively search within the radius you've set
  23. I'm definitely seeing it on mine, resync the cloud and then check again please
  24. There really isn't much there indicating an issue, just the DHCP lease which should be taken care of with the changes you made but ensure all devices do have a reserved IP and then disable DHCP on the router, reboot from the interface and monitor from there
  25. Added, let us know if it continues
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