Netduma Fraser

Yes I believe it does work for Delta Force, at least it did when we last tested it, if not let us know and we can rectify that

If you're on the very latest router firmware version and the latest app version it should work, what router/firmware version are you using?

Keep in mind that the Geo-Filter purpose is to get you servers close to your location. What you want to do will increase your ping and potentially degrade your gaming experience. Also they've put ping limits in place to prevent people using VPNs so even without a VPN, if your ping is to high to the US then it won't let you in a game. Using the Geo-Filter it may be possible, no need for the VPN, just place your home location/radius in the US and restart the game/client.

Thanks for confirming, I will let the team know!

Glad to hear that, thanks for the update!

It's very likely the web browser you're using or an extension such as an Adblocker stopping it, try another browser/use incognito mode and see if you can set it then

You'll have to disable Geo-Latency and then it should be better after restarting the game & client

Do you have Geo-Latency or Ping Assist enabled at all?

Looks like there is also an allowed server just outside your radius - did you enable the Geo-Filter prior to launching the game/client? Did you change Geo-Filter settings while on the game?

I'll make the request to the team

Okay so what did 70% & 80% give you, i.e. 5% either side of the best value you saw

That'd be on the Verizon router so I can't give you specific instructions on how to do that but they should be in similar locations to where they appear on the R3. If not, lookup the model of your router and it will show in the manual

There should be a sticker on the underside of it with that information

I can see the internet definitely went out this time. On the Verizon router give the R3 a static/reserved IP address and also make sure that IP is in its DMZ, then reboot the R3 from the interface, wait 4 minutes before accessing and monitor from there

Ping Heatmap can become out of date so if it doesn't appear there it doesn't necessarily mean the server isn't there. Check to see if you can connect to the area using the Geo-Filter, that's the best way to know for certain

I don't think there is anything we can do for your router, however you clearly think there is a strong possibility we can do something to sort it so I'm happy to be proven wrong and to revisit your specific issue in your topic and go from there. If you could provide any more information/findings there I can take a look

Was it your PC in LAN port 4? If so the port showed it disconnected for 3 seconds but doesn't specifically say why so could be an external cause this time, continue monitoring and see if it happens again please

It won't be that, it's just log spam. Any download will saturate a connection, even 1Gbps, check network usage at the time to see if there is anything using a lot of bandwidth

Thank you, I'll pass it on!

If you're connecting the R3 to the Vodafone router you wouldn't need the PPPoE/VLAN details to be entered into the R3, if you remove them then reboot the R3 you should get a connection that way. Through the Vigor the R3 should handle those details, in which case reboot the Vigor, wait 2 minutes then reboot the R3, wait 4 minutes and check again. Prior to all that though first make sure you're on the latest version, not sure which version you're on currently but there was an issue early on with VLAN that was resolved in a later firmware. https://forum.netduma.com/topic/58012-new-r3-firmware-dumaos-40540

Just to double check, regardless of whether you're using the R3, you can't get a connection through the ISP provided router or another modem? If so you'd be better off contacting them about the issue

It may be a Gen 4 specific issue then, there might be a command you can run in the browser console to remove them, I'll check with the team and come back to you

You're absolutely right, that'll teach me to do a very early morning response! What you have said has got me thinking, when it comes to the time where it should be blocked, can you actually see traffic being used on it? For YouTube it should be showing quite consistently. If it doesn't, obviously I don't know the specifics BUT if he has a mobile with data he may be utilizing it as a hotspot to connect the home to unless I'm mistaken and it's not one of those Home ones with a screen but more akin to a simple Alexa and he's using it as a bridge to get the TV to play YouTube for example?

My mistake, been awhile since I've used that interface, just to be clear, you factory reset the modem and it didn't clear them? If you check in another browser are they still there, wondering if they're getting cached

I've added you to Early Access so you can try that https://forum.netduma.com/forum/151-netduma-r3-early-access/ If that doesn't improve I'd suggest a factory reset to start fresh, then if that doesn't work, have your ISP router handle PPPoE and connect the R3 to that and all devices to the R3 and see if it works better.