Netduma Fraser

I've responded to this same comment here: https://forum.netduma.com/topic/56638-new-r2-firmware-dumaos-40258/page/20/#findComment-446606

I'll add it to the list, thanks for the suggestions!

Thanks for letting us know! Glad it's all working now

We don't give out any ETAs for firmware versions so I couldn't say. It's a beta so you may encounter issues but I wouldn't say there is anything super significant you'd face. That's not a common issue and very likely something personal to you, you'd have to open a new topic for us to troubleshoot with you to determine the cause. It could be fixed by the new firmware but I don't know what the cause is yet. I've given you access anyway so you can decide if you want to use it: https://forum.netduma.com/forum/144-netduma-r2-early-access/

Yep that's due to what I mentioned above so you'll either have to keep it enabled and re-search or disable and quit if it's not the one you want.

We never talk about new hardware until it's announced but to give you an idea - the R1 was launched in 2014, the R2 in 2020, the R3 in 2023. We do 20% off randomly for a new game release perhaps or for a summer sale etc. We might do more off for Black Friday for example.

Check the map when that happens, there should be a blocked icon, click it and then allow it. You may need to do it a few times for their multiple servers and then it will work with the Geo-Filter enabled

Great to hear that, what was the solution?

Provide the log from the System Information page please and I can see if there are any indications there. The Huawei device is in modem/bridge mode then presumably?

The individual game services on the Geo-Filter can become out of date - the workaround I mentioned will mean you don't need to worry about that and will work

Do this: Quit the application/game/client completely Remove device from the Geo-Filter Give PC the PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client It should show more reliably then. However, Fortnite is a weird one, it only tries to connect you to a server when it's actually loading you in to the pre-game run around lobby area and so that's the only time the router can block it which may result in a longer wait to get returned to the game search lobby. It may be faster to toggle filtering mode off, search, wait to see where it shows on the map/what it pings and then quit if needed and re-search.

Looking at your Huawei model, the XR shouldn't be handling PPPoE, it doesn't need to it looks like, so disable PPPoE on the XR. Reboot the Huawei, wait 2 minutes, reboot the XR from the interface, wait 4 minutes then see if you get internet.

What platform & game? Can you provide a screenshot of your Geo-Filter page please?

Added

Reboot your main modem/router/box that the R3 is connected to while the R3 is connected to it with the ethernet cable, wait 2 minutes, then reboot the R3 from the interface, wait 4 minutes then check for internet. If that doesn't work please provide a screenshot of the WAN Settings page on the R3.

Could you provide a screenshot of the Internet Setup page on the XR please?

Great to hear you managed to get it sorted, thanks for the update!

Added

That's not actually the updated Battlefield option to pick I don't believe but regardless the game selections can always become out of date so they can be 'fixed' but they always have the potential to need updating, where the console workaround will always just work. Also a lot easier than switching games on the Geo imo.

https://kb.netgear.com/24226/What-are-static-routes-and-how-do-they-work-with-my-NETGEAR-router 99% of cases home users will not need this

Reboot the Huawei, wait 2 minutes, reboot the XR, wait 4 minutes then check again. If that doesn't work, connect your PC directly, enter PPPoE credentials on PC and see if you get internet that way.

It could well be, it might be a cloud update we pushed on Friday, I'll have to check with the team on Monday, though if that was the case it's likely more people would have mentioned it. Let us know how you get on

We wouldn't be able to determine that value I don't think. That's right, it'd apply automatically as soon as it is available. No worries at all and thank you! I'm enjoying it and I don't usually play BF!

Does it happen if you connect direct to the modem?

It's temporary in that it will determine whether it's the EE router causing the issue yes but if it is then without being able to disable the firewall on it there isn't much else I can advise, you'd have to contact EE