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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Netduma Fraser
    That is the latest for the original firmware and .29 is the latest for DumaOS, which one are you on?
  2. Netduma Fraser
    The .29 version is the latest current version so you're all good!
  3. Netduma Fraser
    I'm not sure I understand exactly but you can hold the reset button in the router down for 30 seconds and then let go, wait a few minutes then try to access the interface.
  4. Netduma Fraser
    Could you also disable IPv6 please as we won't be able to connect to your router using an IPv6 address.
  5. Netduma Fraser
    Out of interest could you change the protocol to TCP and see if cities show up for Australia then please?
  6. Netduma Fraser
    Out of interest could you expand on why you think their QoS is better than ours? Is it purely subjective based on gameplay or have you done tests?
  7. Netduma Fraser
    That might be a restriction of that feature, after all it is not present in the settings for a good reason I presume. I'd revert back as it was just to test if it made a difference, I wouldn't recommend using it like that normally. Have you contacted Netgear support directly? They may have seen this before on their other routers: http://support.netgear.com/ One thing we haven't tried - disable QoS completely from Anti-Bufferbloats options and see if that makes any difference.
  8. Netduma Fraser
    Ah, mustn't be on the XR700, have you tried the WAN port mirroring? The only reason it would fix the issue really is if there is an issue with the WAN port but it's worth a try.
  9. Netduma Fraser
    Ah yes sorry, could you try this please: Go to http://www.routerlogin.net/debug.htm and disable 'Enable 11k', it may also be worth trying WAN Port mirror to LAN port 1 and see if connecting the router up via LAN port 1 helps at all. It's unlikely to work but worth a shot until the team can identify the cause and fix.
  10. Netduma Fraser
    Have you tried Alex's suggestion above?
  11. Netduma Fraser
    I requested this today as someone else has just asked for it as well.
  12. Netduma Fraser
    UPnP is probably working but just not showing the ports. Which firmware version are you on - .40? Could you disable IPv6 also please.
  13. Netduma Fraser
    Is the bridge connected via ethernet? If possible could you connect it to the same WiFi as the phone e.g. 2.4GHz and see if when they're on the same that it works correctly please
  14. Netduma Fraser
    Thanks for clarifying! Could you disable QoS from the Anti-Bufferbloat options and see if that resolves the connection issue please?
  15. Netduma Fraser
    IGMP should be unticked, SIP ALG should be ticked - is that what you have?
  16. Netduma Fraser
    IGMP Proxying is disabled by default believe, I would actually recommend unticking this box and also ticking SIP ALG. Are you able to ping the bridge IP from a wired PC at all using command prompt and 'ping' then the IP?
  17. Netduma Fraser
    I get that, I'm not a dev either but I know the process and it is rather laborious, I'm sure they will comment themselves on this matter more than I can. If you think your issues are related to the router then make a new topic with your concerns and we can take a look.
  18. Netduma Fraser
    I'm sure the devs will comment further but keep in mind that DumaOS on the R1 is still in beta so we're working very hard to bring out great updates that include fixes and new features. We're not giving out any dates on when we would release a firmware.
  19. Netduma Fraser
    Hey, welcome to the forum! Have you ensured that you've followed this guide to make your router accessible? http://support.netduma.com/en/support/solutions/articles/16000085789-how-to-upgrade-your-r1-from-version-1-03-5m-or-lower
  20. Netduma Fraser
    Great, if you don't already have a DumaOS email you should receive one this week if you signed up here already: https://netduma.com/r1-dumaos/
  21. Netduma Fraser
    You should first manually upgrade to the latest original R1 firmware here: then after that once you've received an email you can upgrade to DumaOS. Just to note upgrades are done manually by you, we just give you the link to do it, we don't upgrade it for you.
  22. Netduma Fraser
    This is more to do with support, I believe we've managed to reproduce this issue (which now makes it easier to fix) so the devs can start figuring out where the issue likes.
  23. Netduma Fraser
    Keep in mind this topic is for asking the developers questions, any outside discussions/technical support issues will not be answered here and will be ignored unless you post it elsewhere.
  24. Netduma Fraser
    Alright guys, if you're going to have a discussion please do it elsewhere. This is a Q&A topic. If you have a question then please ask.
  25. Netduma Fraser
    Ahh fair enough, I misunderstood, I'm not a developer so I'll butt out of this topic 😂
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