Netduma Fraser

Thanks! Make sure you get it in the form otherwise it won't get sent along to Alex to do the update.

Okay do this please on Chrome: Right click the page Go to Inspect Element In the Window that appears go to Network Click the Disable Cache option Hold the Chrome refresh button until you get the Empty Cache and Hard Reload option Select that option Then see if it loads.

What web browser are you using? Clear the browser cache/cookies and try another browser like Chrome if that doesn't work.

I would go with the XR1000. The hardware is more future proof and it also has DumaOS 3.0 pre-installed that is similar to the current versions of the R2.

The form has now been fixed.

Really sorry about that. I've just spoken to him and he said he will do it tomorrow.

As far as I know it should ship within the next week. You can always email [email protected] to check on the status of your order.

There isn't a DMZ function on that version of the firmware, best to do a factory reset from the interface as it's quite the step down from the version you were on and likely remnants from the version that might cause issues like you're having.

Do you need to enter any details in such as PPPoE etc for your connection?

Yes that is right. You may need to clear your browser cache/cookies after downgrading if you can't access the interface properly. It really depends to be honest, you may be able to achieve 300, enter your speeds and allow it to auto setup for you.

Here you are: https://www.dropbox.com/s/5k4pnnaxw7zkel6/R1-v-1-03-6i.sig?dl=0

Thanks I've nudged Alex.

Okay great, thank you for confirming. Sorry about the inconvenience.

Both versions should be relatively the same, again it's just what I've heard, I haven't had direct confirmation from NG or users yet so we'll have to see. It's their beta so on their forum: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-DumaOS-3-0/New-Firmware-v2-3-2-108/m-p/2014594

I've chased him again, will keep chasing to get it done asap. Sorry for the delay so far.

I will be posting a new XR500 build today which supposedly helps with that issue, I don't want to say definitely until users confirm it.

We will do, does it work on the original firmware then for you?

It should be the username/password that you login to the router interface with. If that isn't working then for router type select the actual router you're using to login instead of Auto and should work then.

Okay thanks, will get the team to update asap next week.

Ah I see, it's not showing any servers in Brazil is that correct?

Hey, welcome to the forum! Sorry to hear you're having an issue. Could you be specific with what is happening exactly please? Is the page not loading, is nothing appearing when you ping? etc.

Sorry about that, Alex is having a little trouble with the PC required to do this fix but he'll get it sorted and will let you know when he has done it.

@GiorgosTT Thank you for the feedback, really glad to hear you're enjoying it. We will be improving upon Adblocker and WiFi so expect those to get better in future versions. You can use the mobile app now although it is in alpha at the moment so not all features are present - search DumaOS in your app store.

¡Hola bienvenido al foro! Te he dado acceso a la beta, puedes encontrarla aquí: https://forum.netduma.com/forum/130-dumaos-30-beta-netduma-r1/

Yes of course, you can use the interface/router how you wish and we'll let you know when the fix is done.