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Netduma Fraser

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Everything posted by Netduma Fraser

  1. The XR is definitely on 3.0 and the iPhone X is definitely connected to the XR WiFi?
  2. If you click ok does it allow you to enter it again? Can you take a screenshot of the add rule panel with what you entered in it please?
  3. Do you have any other rules added? What did you do for incoming/outgoing start/end?
  4. Thank you, I have given feedback to the dev and will let you know their reply.
  5. What was the port forward rule that you were trying to enter?
  6. Message from a dev: Do the Auto Detection of your Bandwidth Speeds, what results does it give you?
  7. It is really hard to say when as they are really busy, I have escalated it so hopefully they'll respond soon.
  8. @Wayne1985 I've sent you a PM but if that doesn't help please make a new topic with: Screenshot of benchmark results Screenshot of Geo-Filter Settings Screenshot of QoS settings Average ping as shown by Geo Average ping as shown by the game
  9. Thanks. Set Congestion Control to Always, start at 90% for Upload, then do a test, then go down 10% etc rinse repeat until you find what lowers it the most, then try 5% either side of it to see if you can narrow it down.
  10. Thanks for bringing that to our attention, I have let the team know and they will investigate/resolve it. Could you provide with the 2 part of benchmark shows, the average ping test please?
  11. Lets conduct support outside PMs, I get a ridiculous amount that it's not viable for efficient support. That doesn't look too bad at all. You don't have to just go on the Auto Setup recommendation, try manually selecting the percentage and see if you can get it down anymore.
  12. It is the first post of this topic.
  13. It works on mine, what router are you using and how are you trying to login? What happens when it doesn't work?
  14. I've sent you a PM, see if that helps in the meantime.
  15. XR450 came out today so shouldn't be much longer!
  16. I've made a ticket for the issue so a dev will look at this as soon as they can and hopefully they will have a solution.
  17. Yes there is an update still planned for this week.
  18. Thanks for doing that. Please do a factory reset from the interface, go through the setup wizard and please see if it appears to be working correctly then.
  19. If you reboot does it then load correctly? Yes there is one coming very soon. I'll check with the team and see if they're pinging correctly or not.
  20. Okay you need to put the IP from the System Information page into the DMZ as that is the one that is needed, it won't work with the one you have entered. Let us know if it works after that.
  21. Are ALL devices connected to the R2? Disable UPnP and the Firewall on the Huawei. What IP did you put into the DMZ, the one you access the R2 with or the one from the System Information page?
  22. How is the Huawei set up exactly, is it in modem, bridge, passthrough mode or do you have the R2 in the DMZ? Just to check as well, the ethernet cable is connected to one of the Huawei LAN ports?
  23. Hey, welcome to the forum! They both use DumaOS so the QoS will work the same yes. That is really impossible to say as development is always subject to change. They will be the same but likely not at the same time.
  24. It's been in open beta for 3 weeks or so https://community.netgear.com/t5/Nighthawk-Pro-Gaming-DumaOS-3-0/bd-p/en-home-beta-npg-duma
  25. Hey, welcome to the forum! The cable connecting the R2 to the modem is cat8? Even then it can still be faulty so would suggest trying another cable. What is your physical setup?
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