Netduma Fraser

Yes you can.

We have nothing to do with the entire settings portion of the XR routers, that is down to Netgear. For example the DHCP issue is a bug that they are fixing, they would not need anything for us in order to implement this in a new firmware - they could use the existing build together with their changes/fixes. I haven't got any specific stats for you but the cause of slower speeds on the R1 with PPPoE was due to hardware limitations, so as the R2 is more powerful this will be improved upon. Thank you so much for the support and for the kind words. We're sure you'll love the R2!

I've put your names forward from your other posts. The betas are separate, they were being tested by those invited before the R2 was announced. In fact the R2 is optimized for DumaOS which has allowed us to get the betas out when we did. Thank you very much for the support! Sure, I'll get you bumped up. What beta have you signed up for? We're working hard to get the 700 beta tested and out to testers as soon as we can. We will continue to support all the XR routers. The R2 is completely optimized for 3.0, its this that has allowed us to develop it faster than if we were to use the R1 for example. It's getting it working optimally on other routers which takes more time. All the routers that have DumaOS - R1, XR300, XR450, XR500, XR700 will receive 3.0. Given that betas are usually where developers and consumers interact the closest to work on bugs etc and so there isn't the traditional tech support it kind of makes sense. Answered this above. Answered above. Our partnership with Netgear has been fantastic and we're not planning on dropping these routers, all of the XR series will receive 3.0. When we partnered with Netgear we said to them that we wanted to continue bringing out our own routers and they were absolutely fine with that. We want to continue to innovate and grow just like any company.

If you have the XR500 you can post here: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-DumaOS-3-0/bd-p/en-home-beta-npg-duma If you have the R1 beta then take a look at the main forum page and scroll down, you should see the section for the beta where you can post.

I'm not sure actually, not many tend to say where they are from. We do have some Aus users for the R1. If your username/email for this forum is the same as the Netgear community/signup details then nothing, we'll just try and get you bumped up. The people who are using it are posting there rather than here about any issues they may have. If we gave an untested firmware to 1000's of users at once, for a product that controls their internet connection there is the potential for a lot of chaos there. More calculated beta waves is the best way to go to make sure we're on top of any issues. We will continue to expand the groups and eventually it will roll into an open beta. There will be an announcement, you'll have to wait and see what it is about. It's in beta right now, people are using it. It's not like typical betas for other things you may have tried, this is a proper beta used for feedback and bug fixing. We will increase the group sizes to ensure stability.

Could you post in the relevant 3.0 beta forum please and we can go from there.

Was that just in the log file? If so don't worry about log messages, if you don't see an issue then no need to pay attention to it. First try and reset your browser cache/cookies, if you're still unable to access then hold the reset button in the back of the router for 30 seconds, release, wait 2 minutes then try to access and enter the login details.

We're trying to expand the group of testers as fast as possible so hopefully you'll receive an invite soon.

Which beta, the existing .29 or the 3.0 beta? Have you tried searching for netduma.com in your inbox and spam folders?

Apologies for the delay, I'll nudge Alex now to get it done ASAP.

The XR300 beta hasn't started yet but if you've signed up then you'll likely get it pretty quickly when it is ready.

Hey, welcome to the forum! Just to double check, have you signed up for the original beta (not 3.0) here? https://netduma.com/r1-dumaos/

Thank you everyone for your interest, we'll continue passing names on to Netgear to get into the beta asap.

We'll try to get it to you asap. You could use PingPlotter for now to diagnose the connection.

Your profile says you own the XR700 - the beta for this hasn't started yet, if you have all the routers then you've got a good chance of getting on one at least. Also, we do not control the XR betas. We're adding more people all the time, I realize you're frustrated that you don't have it yet but you'll be able to try it soon.

We're giving out invites all the time so you should receive one soon.

We'll try and get everyone on the beta asap. @Kostas83 we can't swap your beta directly. Netgear have your details, we can't push it any further now, you just have to wait for an invite.

We'll try and get you both on board as soon as. If it doesn't straight away use Traffic Controller to allow all traffic for that device.

Thanks for the information on this, I'm not sure if there is much we can do if PA doesn't get you a closer host. Sounds like Bert is correct regarding the player base. We will continue to improve on the cloud.

Netgear will send you an invite email where you will then be able to access the beta forum on the Netgear community site and download the firmware from there.

We'll try to get you guys on board asap!

Ah I see so you click on a device on the list next to the 'flower' we call it, on the right the panel appears to adjust it more precisely than just percentage, you switch over to upload but that device panel stays on Download instead of switching to upload? If so yes that is expected behaviour. When you get the beta there is a suggestion topic so I'd recommend posting it in there when you're able to and the devs can prioritize tickets and see whether they want to change that.

Do you see the Malaysia server appear anywhere on the map when you just try to play against PC players? What is the ping to the SA server?

I tried to reproduce what you said but I couldn't, could you make a small video of what you're seeing please?

I'm not saying that, we just want it to as bug free as we can make it. The more people that test it the more bugs will be found.