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Netduma Admin

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Netduma Admin last won the day on July 11

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About Netduma Admin

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    Netduma Staff

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  1. just wondering how many servers are in NA for pubg?

  2. Hello, how do I get the latest firmware for my R1, i'm currently running R1 2.1.2.10

    1. Netduma Admin

      Netduma Admin

      I can see you're signed up so I will PM you the firmware now.

  3. You’re not in filtering mode in that last image? Because nothing is being blocked. From your video, location and distance are good. But ping assist at 0 will be a problem because it won’t allow mislocated Australian servers. Please set it to 50ms.
  4. Nothing changed on the cloud so this won’t be the reason. Was Hybrid VPN being applied to your gaming device at the time? What functions were you doing on the router at the time? This message isn’t anything to be worried about necessarily, it’s an auto pop up when something is just taking more than 30 seconds to complete e.g. flush cloud
  5. We’ve found the problem and reported the issue to Netgear. Will hopefully have a hotfix for you soon.
  6. Oh right - you’ve posted in the Netgear subforum. I don’t think it’s router related looking through the logs. When you get a drop out, is it over wired or wireless? Can you connect to your modem and see if that still has an Internet connection?
  7. Could you contact Netgear support about about this please: https://www.netgear.com/support/contact.aspx
  8. What results do you get wired PC or laptop into the router? Hard to tell if it is WiFi improvements or a QOS settings improvement that you need.
  9. So just to be clear - applying a static WAN IP on your XR500 does not allow you to connect. If you downgrade back to the last firmware, .32, does it work? https://kb.netgear.com/000060127/XR500-Firmware-Version-2-3-2-32
  10. Hi Tango - we are seeing this ourselves in testing, which is really strange. So it's not just you! It used to be working. We are looking into this as a priority. Could you just confirm the firmware version you are on? Thanks.
  11. This is a great idea and something we will be making soon. What stats would you like to see?
  12. You’re referring to the 1,200 unprioritized packets right? Could you do a PingPlotter test on your line. It’s possible you have an issue with it that’s causing packet loss, rather than there being anything wrong with your router. Here’s a quick guide on how to do this. Let us know your results:
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