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Netduma Admin

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Netduma Admin last won the day on July 11

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About Netduma Admin

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    Netduma Staff

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    Netduma HQ
  • DumaOS Routers Owned
    Netduma R1

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  1. This is excellent advice. I also recommend reading our Ping Assist guide so you understand more about this feature: http://support.netduma.com/support/solutions/articles/16000087579--dumaos-optimal-settings-guide-ping-assist
  2. Could you take a screenshot of your Traffic Prioritization settings please? This will be the master of all your other QoS settings, so if you've added something like a very wide TCP port range it could cause you problems.
  3. Thanks for reporting this. Which firmware version are you currently on? You can see this by clicking on the 'i' icon in the top right corner. If it's not the version ending in .56 could upgrade to it please: http://kb.netgear.com/000061157 If that doesn't fix it, downgrade to the previous version: https://kb.netgear.com/000060464/XR500-Firmware-Version-2-3-2-40 Does that then resolve this issue?
  4. Could you try this please: Downgrade your XR500 to this older firmware: http://kb.netgear.com/000060464 Then upgrade back again: http://kb.netgear.com/000061157 Sometimes a fresh install can fix these weird problems.
  5. Yes, Cloud Updates work apply to all DumaOS powered devices (and the original R1 firmware too). They take up to 24 hours to be installed onto your router, but you can force an update by clicking 'Flush Cloud' in the Geo-filter Map options. We rolled out a Cloud update on Friday, but we'll be doing another this week which will manually fix every mislocated connection that has been reported to us in this form: So please use that form to let us know if we are missing any others. Thanks!
  6. The fact it's at the same time is a little odd. Which firmware version are you on? Click the 'i' icon in the top right corner. You should be on the version ending in .56: https://kb.netgear.com/000061157/XR500-Firmware-Version-2-3-2-56
  7. Thanks for letting us know. I appreciate you have probably returned the XR300, but if you would like to try DumaOS at full speeds then I'd recommend switching to an XR500. It's a little more expensive, but is higher spec and has hardware acceleration, which means it can run QoS at over 1000mbps speeds. It's a beast router in all honesty! Let us know if you have any questions about it!
  8. Spectating Mode means no filtering happens at all, no matter what your other settings are, so I would not recommend this for Call of Duty. Instead you should add your friends to your Allow list. See this guide: http://support.netduma.com/support/solutions/articles/16000089132-how-to-use-allow-and-deny-on-dumaos I'd also recommend following our optimal Geo-Filter settings guide - you should then see good results on the Geo-Filter after this: http://support.netduma.com/support/solutions/articles/16000077072-dumaos-optimal-settings-guide-geo-filter
  9. Actually I think we have given the wrong advice here. Let me correct it: You should be worried if the High Priority row is showing 'unprioritized packets'. This would mean traffic like your games console is having packet loss The good news is you are not getting this, you are only seeing it on the Background row This means some unimportant traffic is seeing packet loss. This could be something like a torrent, but it may also be the results from your DSL Reports Speed Test. That test literally tries to force packet loss etc. with the bufferbloat part of the test. So if you're not using our Anti-Bufferbloat feature then it would be normal to see Unprioritized Packets in the Background rows My advice would be to follow our QoS guide to get all of your QoS features setup perfectly. You can then be confident your router is well equipped to solve any congestion on your network: http://support.netduma.com/support/solutions/articles/16000077073-dumaos-optimal-settings-guide-qos
  10. You're now effectively limiting every device in your home to the bandwidth you allocated on that feature, which could mean your Internet runs much more slowly. The fact this has helped suggests you might have a congestion problem. I'd recommend trying this: Re-enable Share Excess (check the box and then click 'Update Distribution') Then go to Anti-Bufferbloat and set the sliders to 80% on download and upload. Make sure your total bandwidth speeds are accurate too - you can edit them in Anti-Bufferbloat's advanced options Let us know if that also improves things.
  11. It may also be something weird happening with WiFi. Could you try turning off Smart Connect in your WiFi settings. Go to >Settings >Wireless setup to do this. Then see if it's more stable having separate bands for the two wireless bands. I also assume it's not a distance problem i.e. if you have a large home and you're really far away from the router then your signal is probably too weak to be effective.
  12. Welcome to the forum Ravlol. First tip is after changing your Geo-Filter settings like that, you should restart your game. CoD does a ping test when it boots up, which helps it choose the servers to put you on, so rebooting after a big change like that is essential. Secondly, how do you know it's P2P? We try to show as many servers as servers as possible, but we don't have all of them so they might show as peers (icons that look like a person). Is this how you were telling if it was a peer or not? If so, I would ignore that and assume it was actually a server.
  13. Which page did this appear on? And which device and browser were you using? For example, a PC & chrome, Mobile & Safari etc.
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