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Thanks fraser have a great weekend

Good advice above, though in most cases you don't need to do this and may cause more annoyances when trying to connect new devices as you'll have to set a static/reserved IP on them first

Yep we'll be sorting that!

Ping optmizer definitely needs overhaul

😉 Enregistrement 2025-07-25 132217.mp4

@Paul_81 Cheating is rampant across all platforms—no game is safe. Developers are doing their best to fight back, but cheaters constantly find new ways around anti-cheat systems. One rising method is using SD cards or USB devices to bypass protections—especially on consoles. So let’s be clear: the idea that consoles are “safe” is a myth. Cheaters have already figured out how to slip past detection. Even worse, retailers are openly selling cheat devices on store shelves. These scripting tools might not modify game code, but that doesn’t make them any less of a cheat. They spoof inputs to create inhuman precision and speed, giving players an unfair edge. Just because it’s hardware-based doesn’t make it legitimate—it’s still cheating. I’m not naming specific devices here because they don’t need any more attention. But if you know, you know. The only people who don’t regularly run into cheaters are casual players. If you’re playing at high ranks, it’s a different story. As someone who’s reached Master rank eight times in Apex Legends, I see it every day—DMA cheaters tracking through walls like it's nothing, blatantly obvious. It’s not a “get better” issue—it’s a broken system. And don’t get me started on the input scripters. Some of them even brag about it. They’re not hiding—they’re proud. You can spot them by their tags. Sure, some try to fly under the radar, but it’s obvious if you know what to look for. One group I’ve run into over and over uses the tag “TTOK.” From what I’ve seen, they’re part of a coordinated network. They try to blend in, but their behavior gives them away every time. I know this sounds like a rant, but honestly—it’s infuriating how bad the cheating situation has gotten

The game uses dedicated servers so the other players will not appear on the Geo-filter so you can't block them

In terms of software yes it would be a definite upgrade, the XR1000 won't get DumaOS 4 and we've got some good features coming. Realistically though, you're getting a great ping when gaming, if you're wanting to upgrade to reduce that ping even further, even with DumaOS 4 that's going to be quite hard to do. There will be a limit of what the minimum ping you're capable of getting to the servers is and you're probably not far off. Given you're also just playing one game mainly there isn't much variation you need to do.

Thank you, your help solved my problem.

where can i get a copy of that firmware?

You could do Gaming instead yes or device - selecting Call of Duty specifically will work until the service becomes out of date so doing the other two options means it will just prioritize regardless

Hey Fraser Everything is working as it should. thanks for your support and patience with my issues.

Guys, please add support for Killing Floor 3 on the PS5. It's the only multiplayer game I play at the moment.

Cela semble correct pour éviter la congestion sur ton réseau local ! J'ai 8G symétriques en France et pourtant je ne suis pas le meilleur quand je joue !

Il faut comprendre également que l'optimisation du routeur est faite sur votre réseau local, il n'agit pas en amont de votre domicile. Si vous avez des problème de congestion FAI ou un mauvais internet en règle générale dans votre pays, vous ne pourrez pas faire grand chose à part demander une optimisation/contrôle à votre FAI !

We're aware of Ping Optimizer - Congestion Control will still work though, all Ping Optimizer does is change the Congestion Control percentages which can be changed manually

Oui ! En effet avant de te lancer dans la désactivation du DHCP, il faut que tu gardes à l'esprit que sans certaine base, tu te lances dans une aventure périlleuse ! 😉

I did factory reset and it works for now.

We removed the firmware to fix some issues so not currently, we'll post there with a new firmware once available

C'est un pion dans l'océan ! Cela te permet de savoir quel serveur/pays/géolocalisation ton jeu "via ton périphérique de jeu se connecte" mais sans lui imposer des contraintes ! Tu gardes la possibilité de contrôler visuellement le serveur de jeux mais sans le forcer vers une destination/ un ping mini/max! Cela peut être très utile pour définir la zone/le serveur cible pour ton jeu... en fonction de l'emplacement "géolocalisation" de ta ligne physique FAI !

Hi Everyone, We’ve been working hard behind the scenes to get a new update with new features and stability fixes out to you. Important Note: You may see "Critical Error: Failed to load minimum required components" after upgrade. Please ignore this message and refresh the page by pressing CTRL+F5. This will reload the page wihout cache. Changelog: Behavioural Identification is a new feature which identifies traffic based on the way it behaves. This allows us to categorise and prioritise traffic which hasn't yet been added to our DPI database, ensuring day one support for new games. It can also assume and categorise encrypted traffic based on the way that it behaves, which means that, for the first time ever, we can prioritise Gaming, Streaming and Video Calls even while you're using a VPN! New Themes have been added to DumaOS, you can now pick from Traditional Red, Gamer Green, Baby Blue or Cherry Pink WPS Support has been added. Press the WPS button on the back of your R3 to start pairing mode for 2 minutes. Translations have been added to the UI, you can now set your DumaOS to Chinese, Dutch, Spanish, French, Hungarian, Italian, Polish, Portuguese, Turkish and German. If there are any incorrect translations, you can report them in the change language page. LAN Disconnections have been fixed, you shouldn’t be getting random drop-outs for wired devices anymore. Ping Optimiser has been overhauled and should be quicker and more stable than before. WiFi Auto Channel Selection has been improved, you'll get better speeds over WiFi. PPPoE VLAN compatibility has been fixed, you can now use both PPPoE login and VLAN tags at the same time and everything will work. Memory leaks have been fixed, your unit should no longer have to restart because of memory build up. LAN IPs were sometimes not being assigned before, this is fixed now. Many various frontend fixes. Various Stability and Security Fixes There are more new features coming this year that we've been working on as well. Keep your eyes peeled and we'll hopefully share them soon! You can install the firmware via Settings > Troubleshooting > Upload Firmware, and upload the file below: DumaOS-R3-4.0.540.sig We will be pushing this via the One Click Update over the next week or so.

It's pinging servers for me, resync the cloud on heatmap and try again please

That's really great to hear! Thanks for the update and I do apologise for how long it's taken, it's a testament to your persistence that its on the router now. I do want to thank you for being so patient and polite as well, it would have been very easy to show frustration over this amount of time and you didn't, I personally really appreciate that.

Here to add my interest in this topic

@Netduma Fraser@Netduma Alex GTA 5 & Halo MCC are now detected. Thanks!

The advice was to replace the router. No more DumaOS for me. 😌

All good. It was 236

ping optimization is a scam and it will never work,get ready for the admins to counter it with 1000 reasons

Ti ringrazio per aver risposto , sono riuscito a risolvere resettando la r3

Ok, I didn't fully understand step 3, ill give it a few runs and come back if I'm still having issues. Hopefully that was my hang up. Thanks.

@Rodolfo Lima tenho internet fibra e tenho o controle de congestionamento definido para 70% para ambos

If when it happens again you could get the log and let us know the time roughly when it occurred that would be really helpful. Also more information like is it all devices or specific devices? Do they actually lose internet or just kicked from the game etc.

We're going to put out a cloud update this week which should hopefully help with this

My connections are all wired ethernet. My R3 is connected to my Arris NBN modem connection box (I'm in Australia). Hope that makes sense

thanks al give it a go

We've got the IPv4 address so we'll try it, it's the same IP we tried last time that we were unable to access but maybe now you've run through the process again it will work.

Make a new topic with the answers to these questions and we can go from there

Yea, only when I'm gaming and everyone at my house is heavily using the internet at the same time @Kush

Do you really see a difference by locking the speeds so low? For me, it's counterproductive because with SmartBoost, your in-game latency won't increase despite this test!

It could still be the cloud issue, in which case when it can be updated it should help with that but yeah if it happens again do raise a ticket with them and see what they say

Added - it has been removed temporarily

Added - it has been removed temporarily

I followed the steps listed by jodafi when I had restarted and had hte error "Dumaos is not loaded yet...", but I wanted to clarify a few things for others that wasn't as immediately obvious to me. Completely stock XR700 running 1.0.1.50. Monthly restart revealed the error and it immediately cost me 4 hours with my family on a Friday night. Whoever 'effed this up needs a firm nudge in the nads. Handy pre-start tip - If you have a lot of address reservations, port forwards etc. screen grab each page and paste it into Word so you can quickly re-enter later. 1. I downloaded http://www.downloads.netgear.com/files/GDC/XR700/XR700-V1.0.1.20.zip, extracted it 2. Then I logged in through this address http://routeripaddress/adv_index.htm to access the Netgear end of the Firmware 3. I accessed this address http://routeripaddress/debug.htm and clicked "enable telnet" 4. Clicked /Administration/Firmware Update/Browse , selected the unzipped file "XR700-V1.0.1.20.img" and then clicked 'upload'. 5. Once it was installed and rebooted, I factory reset it by holding in the reset button for more than 10 seconds. I used a toothpick. 6. Once it had rebooted, I then set up the router as usual with admin and password, however, once setup, it would still return back to the error. 7. I used CMD in windows, run as administrator and then typed "telnet routeripaddress (type your router ip address here) 8. It will ask you for your router password that you just set up. 9. Then i followed this part of jodafi's earlier post but importantly, you need to copy paste the whole lot. I got stuck here because I couldn't paste into CMD. You have to right click the Window title bar (the bit you grab when you drag a window around the screen) then click 'edit' and paste the whole lot into CMD. Then press enter. Once this is done, you should be good to set it up again with your login details etc. I also upgraded to the latest Netduma OS for this router and it feels snappy and happy. Not touching it until it dies again!

i have tried pairing my network booster and I've pressed the button on the back for a while and nothing has happened ? cant find in in the router setting ?

Yeah we know about the lights, that entry isn't related and is harmless. Press the button, you then have a 2 minute window to connect the device, does that work?

to add to this conversation i quit using my r3 been a user since r1 to the xr models but i dont get any good games no more, currently am just playing direct tru my isp modem and feels much better even the pings and hit detection is better

Could we pin this quote to the top of the main page? This was the most clear and concise and levelheaded, and dare I say even kind, explanation of what it has been like to own an R3.

@BadLuckTom I would rather say from the customer's point of view it would be better if Netduma didn't try to fix so many problems once per update, but simply released versions at regular intervals, with which perhaps only one or two problems are fixed. In the end, it still takes months to fix all the problems, but not all customers have all the problems. I think such an approach would ensure a lot more peace and quiet here in the forum.

Don’t waste your time and purchase another router. I’ve done a search on firmware on these forums. Every single router that Netduma has sold including ones from Netgear have had issues with issues with firmware delivery. Some routers have gone years without updates. If you review the firmware updates closely you will see that Netduma does not release security updates either. This is a small company with inadequate resources. Go with a larger more established company.

@BrunoYou can ignore ping optimizer as it not 100% accurate if you want to configure it professionally I'd use ping plotter but alternatively you can use https://www.waveform.com/tools/bufferbloat or lastly use your own system to configure the best setting by using command prompts and constantly ping a site will saturating the network.