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Hello, multiple times a day my R2 will drop internet for no reason. Web pages won’t load for 10 min during this time and neither will the dumOS. After awhile things load up again but this never used to happen. I contacted my internet and it wasn’t on their end.

I've passed on the link to this topic as we may require your help testing it, we may come back to you if needed

Added you all

Thank you i will try this

Parfait, merci merci ça fonctionne

Damn Fraser what in tarnations are they doing over there? Is their staff of one highschool student intern done with this firmware yet? How does this take years for updates? Any tech support you offer must have a 97 percent fail rate due to the awnser inevitably being " sorry our software sucks". What can possible take so amazingly long? Obviously you have nothing to do with it. And this entire thread is useless. Try to make us understand so we may actually ever buy another product from your Momo bosses. Perhaps send someone over to Nvidia and figure out how they have 9999999999npriducts yet still manage new driver updates every other month. What do you think the problem is Frasier you know more than us

Ideal! I'll keep you posted on my end too!

thanks Fraser, will do next time it happens

IPs can be sold from country to country etc so an IP that was once local to you could end up changing to being an IP across the world. There are just under 4 BILLION public IPv4 addresses, keeping tracking of all of those is near on impossible or would at least take a ridiculous amount of resources. Not suggesting we have a 4 billion address database ourselves, just highlighting the inherent issue with keeping IPs 100% accurate. The games change their server IPs from time to time and when that happens, if it's not already an IP we have previously changed to be in the correct location it can show the previous IP location. That's how a server showing in the US can appear even though it's in Europe. If no one reports a mislocated IP/ID then we don't know it needs to be changed.

Ahh ideal! Think there is loads of them for what it's worth mate as I'm consistently getting 40ms ping but marked as USA.

Obrigado tenha um bom dia.

People were getting issues with it when it was automatically enabled so we changed it to being automatically disabled, if you have IPv6 you can enable it

Yes, I am not using IPv6 at all. Since removing the device I don't get the same spamming log messages, but some different ones. Yes, I will try the early access firmware.

Application name: Xbox Cloud Gaming - https://www.xbox.com/en-US/play Device type used for capture: PC - Windows 11 Any other comments: I'm streaming from the Brave browser using an extension script that lets me choose between IPv4 and IPv6 servers. IPv4 Servers Xbox Cloud Gaming IPv4 - 1.pcapngXbox Cloud Gaming IPv4 - 2.pcapng IPv6 Servers Xbox Cloud Gaming IPv6 - 1.pcapngXbox Cloud Gaming IPv6 - 2.pcapng @Netduma FraserThis should be better data than the previous captures.

ok i will try to replicate it

Disable BI from Settings > Troubleshooting and see if it works better then please

To clarify: My TCL TV is the 65-inch C755 model, which supports dual-band Wi-Fi, including 5GHz. It's positioned in the same room as the R3 with a strong signal and no physical obstructions. I’ve tested the connection using the built-in network diagnostics, and also tried the Speedtest by Ookla Android app (installed via APK). However, the Speedtest app only shows connection quality and signal strength, not actual speed values. Why I believe the issue is with the R3: When I connect the TV directly to my main router (Huawei HG8245W5) — bypassing the R3 entirely — all streaming apps work correctly, and the connection behaves normally. This confirms the issue is not with the TV or its Wi-Fi hardware, but something related to the R3's handling of the connection. As mentioned earlier, I’ve already tried: Prioritizing the TV in SmartBOOST Assigning a static IP + DMZ Testing DNS changes Disabling Adblocker Restarting both the TV and the router At this point, I’m confident the issue lies in the R3's configuration or firmware. I’m happy to provide logs or perform further tests if needed. Thanks again for your support. Best regards.

Oh I see, my mistake, it's unable to confirm you're connected to the XR1000, likely because it's not able to read the previous version. I'm hoping the firmware won't be much longer

I'll gently nudge Alex, thanks for the cap as well!

That's great to hear, thanks a lot for the update!

A simple router/AP created to piggy back off another Primary router with its main, or maybe sole function, being a geo filter primarily. I think the overwhelming majority of Netduma users over the years use the router primarily for the geo filter specifically. If you look at most of the complaints or problems over the last three generations of routers, the majority of the problems stem from basic expectations of routers in general: Disconnection issues, bunk wifi/ether speeds, qos failures, ipv6 failures, etc, (there are many). However, not as many complaints about the Geo-filtering, except using your PC as a PC in device manager while geo filtering, which doesn't work correctly. (Most recommendations say to make your PC a console or PS4 for best results). Enter the the Geo box. No Wi-Fi, only wired. (Your users are already wired for the most part for intended geo filtered devices) Primitive in function, without any extra fluff or desire to be an actual router. Just a device to accommodate an existing router with geo filtering and additional attributes that may help gaming on said wired device. You could even go wild and offer an app for windows/PC that solely focuses on geo filtering. Just an idea.

That would have been an estimate but as with most of our estimates it's never within that timeframe, I know it is coming but I don't have an ETA for you

thats the type of connection which everyone here is trying to achive. you cant get any better...

Yeah it'll still work with their router, just mimic what you did, i.e. the bridge/modem mode or using the DMZ

Will do. Recently it's just the two that I posted, but if there's another one that pops up, I'll let you know.

I tried limiting the values in the speed test section and setting the congestion control, so it worked.

The ping you see on Ping Optimiser is the ping you're receiving from the test server it's using, connecting to other servers, e.g. game servers won't necessarily mean you get a ping that low. Thanks for the screenshot of the server, so now this makes sense, that server is actually in Germany so it is mislocated on the map. We'll correct it. If you could: Copy/paste any server IDs you get when just covering the UK that get a higher ping like that Copy/paste any servers IDs you get when covering Europe that have a lower ping like you would expect being connected to a UK server Then we can correct them all to prevent it happening. In the meantime you can block any of the higher ping servers you see and allow any of the lower ping servers you see and it will start to improve.

Ok, I'll try, 👍🏼

I think it's become outdated again, I have let the team know

I'm having the same issue as some others have said. I have an R2 with the latest firmware, plugged into my ISPs router already in bridge mode, and I get these random disconnects about once per hour. I attached my log. I've had the R2 since it came out and never had these issues until recently. I use QOS at 70% down 90% up and do not use HybridVPN. log-1745853470738.txt

Good to hear. Yes the built in option on EE would be a good option too, you'll still have full use of the Geo-Filter on that one

Thanks for the report, I've passed it onto the team who have now removed that cloud update which will hopefully resolve it, please reboot the router from the interface, wait 4 minutes and then resync the cloud and let us know if that has resolved it. I've also given you Early Access to the DumaOS 4 beta, if it continues please see if this version stops it happening.

No I am not use Hybrid vpn, I use the software to control it and then share to my PS5, I will try Disable Geo-Latency and keep Ping Assist at 0 and then tomorrow I will give you reply

Being able to see a screenshot or video of what you see on the Geo-Filter when it happens will make it much easier for us to see what is happening and help guide you in the right direction

I wrote this last Thursday: "So we have made a good amount of progress and I do expect we'll be able to resolve the downgrade/upgrade issue along with a few of the other issues brought up, just a matter of finalizing it all, testing it in house, refining it necessary then we can get it out to you guys. I can't/won't give an ETA and of course we're even more wary now about releasing without being sure it's in a stable condition."

It could be ISP congestion or your routing to that particular server. 45ms is probably about right but it does depend on the servers, I get 40ms to Apex Spain servers for example. I suspect it will start to improve this week

Thank you Fraser for your fast reply! That is actually a good possibility. I will keep an eye on it and loop back if necessary.

I am quite confident this will be due to the Easter holidays - more people playing the game (especially because of the update) so there is more load on the game servers. More people online/at home also means more ISP congestion and so with those two combined this could account for increased ping and decreased game performance. It's unlikely given you've not changed anything why pings would suddenly rise.

Its all great on network stats on wave but in game is bad for me, feels like i'm playing in CDL 24/7. I don't mind been in sweat lobbies but I'm like 1min behind everyone even if I land my shoots first I still die first. Multiplayer is fine but I play warzone a lot is just bad, no packet loss etc. This is what I don't get, I unplug R3 and connect directly with internet box everything is fine gameplay is massively different I'm on another level but using the R3 is like downgrade makes things worse.

log-1745093991559.txt i have netduma r2 and ist in dmz mode . Google pages open vervy slow and randomly disconecting

Ok, good to know, thank you.

I will pass it on, thanks for the chase!

Hopefully as soon as possible, because playing Coda is impossible, not to mention the main function of the router: GeoFilter.

Same here. Doesnt matter if i try accesing the router from my pc browser or phone browser, the phone app also gives "Unknown error occured" when i try to log in. I always get that screen, i reboot the router then it works, but only for a couple of hours maybe one day max, then the problem comes back.. Getting sick of having to reboot the router everytime i want to log in to see or change anything.. I also did factory reset after the update.. In the upper right corner at the exclamation mark where it says" Some Router features are not running" sometimes i get "Telemetry" sometimes "---". Also the system log spams "Time went backwards" continously every couple of seconds. I did set the right timezone tho. Beside the geofilter, the smartboost tab also doesnt show anything, it gives the tutorial popup to "To get started, press + blablabla".. How am i supossed to know that the router does what its supposed to do if the settings dont even show untill i reboot then? xD

Added to the beta section. The beta firmware has been removed temporarily.

Definitely don't need to use expert then, if you get a better experience that way that's great!

@Nj12Jitter is not something that can be particularly controlled by the user. While congestion control can mitigate its effects, there is a limit to its effectiveness, and each connection is different because they are all related to the user’s Internet Service Provider (ISP). Though if you have excessive jitter like anything beyond 20-30ms, you should definitely get in contact with your ISP as that would, of course, impact your services.

You need that jitter sub 0.7.

Hi Team, I would like you to check these ports for this list of games, most of them are working as I tested them from Traffic Prioritisation, and all of this was recorded in the Mikrotik router Port forward Game: Call Of Duty Mobile - COD Mobile TCP: 3013,18082,65010,65050 UDP: 7500-7650 Port forward Game: FREE FIRE (GARENA) MOBILE TCP:39003,39698,39779 UDP:10001,10003,10012 Port forward Game: PUBG MOBILE / PUBGM TCP:10012,17500 UDP: 10010,10013,10039,10096,10491,10612,11455,12235,13748,13894,13972,20000-20002 Port forward Game: MOBILE LEGENDS: BANG BANG (ML) TCP:5001,5003,9001,30000-30200 Port forward Game: RULES OF SURVIVAL MOBILE UDP: 24000-24050 Port forward Game: COC (CLASH OF CLANS) MOBILE TCP: 9330-9340 Port forward Game: DRAGON NEST MOBILE TCP:10514 Port forward Game: CLASH ROYALE (CRY) MOBILE TCP: 9330-9340 UDP: 9330-9340 Port forward Game: ARENA OF VALOR (AOV) - GARENA MOBILE TCP:10001-10094 UDP:10080,17000

In its current state, the game is unplayable for me *without* throttling connection. Gigabit connection, base ping of 3–5, without throttling, the game feels "fast". I shoot first die first always, it's like i've been nerfed. Throttle using Duma to 1up/1down, the game feels like its "slowed down", steady and I don't lose guns fights that I know it should be winning. If I didn't have a Duma and I was using my stock provider equipment, the game would be unplayable. I reset router to factory, all I use are the QoS and I ring fence my home location (UK) and play on those servers. I don't feel the need to force other servers when throttling. No TP, no UPNP. Nothing else works. I've changed settings to get perfect buffer bloat, experimented with capping speeds at different levels, it just feels like the game is still punishing people with 'good connections' when it should be the opposite. It's 2023. There is no reason for lag compensation to exist, there has been enough time for people to adapt to new technology and faster speeds. Given the cost of consoles and games, there is no reason to cheap out on internet. You can't use location an an excuse either as you may not get commercial ISP's in your remote area, but you can always use specialist providers and dedicated lines.