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It's the Windows Task Manager

All sorted somehow

No worries, do keep us updated, would be interested to hear what they find.

The whole purpose of the router is to allow you to get the best connection possible and give you the freedom to have more choice in the servers you play on. We've never advertised it as something to get you easier games. You're referring to HybridVPN which is in settings, as normal you'll need a VPN subscription from a 3rd party VPN provider that supports OpenVPN or Wireguard configuration files to use it.

Added, let us know how you get on https://forum.netduma.com/forum/151-netduma-r3-early-access/

Can I have access also please? Thanks! Edit: Nevermind, I wasn't logged in so couldn't see the early access section. I'm already added!

Ok understood, that makes sense. I will get that added. Thank you for your help

Good and bad hit registration in game doesn't usually correlate to a ping difference - When it's REALLY bad is when I start to see weird spikes, but only in game. I'm usually around 18-20 ms to Ashburn or Norfolk according to the router, and in game my ping will generally match up. I'm leaning towards combination of ISP and game server issues. I've done everything on my end to optimize, but I have no control over the rest of the path. Funny enough, I just chucked all the prioritization and congestion settings out the window and connected to wifi instead of ethernet - so no steady ping, no geo filter, no "gaming" prioritization, and sliders at 100% - and I still see a 20 ms ping and while hit reg and all that is still pretty bad, *I seem to take less damage*. So all the optimization is doing is giving the server better communication that I'm dead, it seems like lol! Next I'll hotspot from my phone and see how much help the game server gives me.

Alright, thank you - No Big Difference:)

Yeah doesn't look very good at all, best to avoid where possible!

We don't give out ETAs but it won't be this year now, hopefully January if everything goes to plan

@Mach3rYou won’t get accurate results if the speed test bypass is enabled. You need to disable it. Also, set the congestion control mode to "Always On."

Good to hear, do keep us updated if it worsens

Unplug the router from power for 10 minutes, plug in, then wait 4 minutes before accessing and see if it works. That will let any residual power drain and hopefully will then be more stable.

@BigPapytoIt’s likely an issue with your Ethernet cable. Try replacing it with a new one or using a different cable to check if the problem persists. Don’t use the same cable. I would guess you’re using the one that came in the package, which some came faulty. Just something to point out....they may work as intended but randomly do drop to 100Mbps instead of using full throughput due to bad coiling, etc.

That's good news. I'll have to check it out.

They do follow similar patterns each year, for example around launch people usually complain of bad connection more then as less people play it gets better, then during the holiday period it ramps up again, then goes down again then when the next is announced it goes up again etc. So as you said it is possible you'll play on it again soon. There is no reason from the router perspective though that it wouldn't allow you on specific servers.

Re-add it then launch the game and watch the map (fully zoomed out), there will be a blocked icon when it tries to connect, click it then add it to your allow list. You may need to do the process a couple of times to get all the servers but then it'll be fine. If you could provide the IDs of the servers we can get them added to the whitelist.

Just wrapped the Astra Malorum event in Black Ops 7 and secured the Shower Camo "The rarest camo in the entire game". 💎🔥 Top 5 or you missed out… and trust me, the leaderboards were sweaty. Meanwhile, half the timeline is still arguing about “lag comp,” “hit-reg issues,” and “my bullets don’t count.” My bullets counted just fine. Because my connection with the r3. Check out the video: 👉 https://youtube.com/shorts/8wFD0gsHITE?si=tRX7kc0rrWM28uyc From start to finish, the NetDuma R3 kept BO7 zombies feeling smooth — 2ms ping, no jitter, no rubberbanding, no ghost bullets. Just pure, consistent gameplay that let me focus on placing top 5 instead of fighting my connection. Why this run felt clean: ⚡ Zero packet loss when holding long streaks 🔥 Hit-reg stayed instant even during peak chaos 🛡️ No desync when rotating, swapping, or inspecting 🎯 Ping locked in no random spikes 🚀 Stable packet pacing = stable confidence If your connection is fighting you, you’re not competing you’re surviving. The R3 keeps BO7 in that perfect “instant-feedback” zone so every gunfight feels fair and every bullet lands exactly when it should. NetDuma R3 Setup (Astra Event): 🔧 Latest firmware installed 🎯 BO7 geo-filter tight and dialed ⚡ Bufferbloat crushed with Bandwidth Control 🧩 2 Gbps fiber optimized for stability over fake speed 🎮 Packet pacing smoothed for consistent hit-reg This Shower Camo wasn’t “luck.” It was a clean line + clean gunfights = clean placement. 😈🔥 — Streams Daily: YouTube ➡️ youtube.com/@TODDzillaInLA Twitch ➡️ twitch.tv/toddzillainla TikTok ➡️ tiktok.com/@toddzillaInLA Kick ➡️ kick.com/toddzillaInLA Community & Setup: Discord (R3 tips/settings) ➡️ discord.gg/TODDzillaInLA Full setup ➡️ kit.co/TODDzillaInLA Watch here: 👇

Good to hear, thanks for the update, glad you're having a good time!

Thanks for information. Yes I found the sweet spot now on cc now. My pings are usually rather low but there’s a lot jitter on my path so that can cause negative feedback from game especially in PvP. So Steady Ping helps me. It makes hit markers and incoming landing with good frame by frame accuracy rather than massive bursts traffic like the famous one hit/10 bullets all in one. I will prioritise it as it’s very I download during gameplay. It was on off. I feel having backup it’s better than not BTW I can fully BF6 without having filter turned off in geo filter. Plus all servers I get seems to be on their rightful location e.g London or Frankfurt. So thanks to you and your team for your hard working locking that down

Ok perfetto! Grazie mille!

Yeah yeah, I dont have any problems. Only one is the fact that I cant find italian o swiss servers. I only find games in german servers

Semaine prochaine... Utilises le filtre géographique au démarrage du jeu ! 😉

will do ill monitor it and by two weeks ill let you know if it drops again at any time

By turning off DPI and BPI. I'll get an icon every now n then but it's not every game and every other gunfight like it has been for the past few years. All other settings are the same. Geofilter enabled, ping assist off, geo latency on, ping stabilizer on simple, 70/70 CC set to always on, PC as my only priority. About 30 games in so it's a small, anecdotal sample but the settings seem to be working well.

Thank you.

Glad to hear that sorted it, thanks for the update! I'll also pass that onto the team to investigate as it seems to be the opposite of what should happen.

We are aware of that issue and it'll be fixed in the next version. Early Access won't fix it but I've given you access anyway. For now you might find it better to have the ISP modem/router handle PPPoE if possible and put the router in the modem DMZ instead.

We are aware of that, it should be back to normal now but if not we'll get it updated asap next week

The link for this firmware version in the first post is still active yes

That did it, don't know why. Thank you!

Obrigado pela sua atenção.

This guide will help: https://support.netduma.com/docs/dumaos-4/adblocker/

Excellent! Nothing specific to use them both, as with the XR just set the R3 in the DMZ on the EE router

Ok obrigado.

It's just log spam, it's harmless, you can ignore it, we will remove it from the next version I believe

Hopefully by the end of Friday

Ok I will try this and if it works I will let you know.

There is nothing to install on the PC. Simply open your web browser and type 192.168.77.1 into where you would normally type any website and it'll load your router interface.

This is your topic now I just meant in general and going forward. In your topic about the issue you just referred to, we offered, even though you were outside the warranty to provide a replacement for you, you just needed to email us. That was 2 years ago. Checking emails you emailed us last month about this and at the time I replied saying "You weren't left without a resolution, it does say there that we would arrange a replacement for you. However, as you've waited 2 years to contact us a replacement is now no longer possible, we don't sell the R2 anymore and don't have any spare. We also don't provide a repair service. I can offer you 30% off an R3 if you're interested but that's the best I can do now. You could sell the router as spares/repairs on eBay." A month on that hasn't changed. We do care about customers being happy, that's why we originally offered to replace it outside of warranty.

They're testing an update currently so assuming that goes well they'll push it out incrementally

Ive tried part of the east coast and sometimes it just works sometimes it doesn't or i have to restart the game. I will give this a try tomorrow since i gotta get ready for Thanksgiving dinner with the family. Will let you know if it works.

No worries, just wanted to update you an EE update had come but issues still linger, but glad you and your team are on the case. Fraser, if you don’t mind indulging me. Please say if you want me to move this another discussion, I’ll it edit out and start a new general discussion. But I’ve had a few issues with WiFi enhancer with EE. It’s not the router or your feature set, as geo work but game mode just gives up working. This isn’t the only issue, it’s mainly down to their buggy customer app. The feature set is limited, you can only toggle boost on or off, and you can’t set congestion control limits, just run ping optimiser and hope the values are good, although you can’t see what values it sets. There’s no router admin settings, you got to access DUMA os via going deep into ee WiFi controls things. My warzone squad mate, told me to just get an R3 because you can be more in control plus you know what settings are set, etc. I got an R3 before, we did talk about it back then. My BT hub didn’t allow or have a bridge mode, and messing with DMZ wasn’t something I was qualified on. So I was using R3 directly into Bt Ont but couldn’t get it connected, you did offer to help but as I was going away, and my streaming made family don’t go to bed until 12:30 -1am troubleshooting was challenging coz of this. I sent it back because I was weary what if it didn’t work and migrated from BT to EE for simplicity. Im leaving EE as my issues with the service, some of advisors were rude and blame the issues on my set up lol. Sadly they don’t have your kind, pleasant mannered willingness to help. Ive just order an R3 So the two isp I’m eyeing up is sky or talk talk, they use DHCP/IPOE. I heard sky uses something 61 or 62 which R3 may struggle with. I heard there shouldn’t be an issue with talktalk. So could you confirm if the R3 as a pure router would work with these? And am I right to assume that I can plug it into my ee Ont (modem) and it’ll able to work, but just at reduced speeds?

Following this

The R3 is the worst piece of networking gear I’ve ever used. It tanked my internet speeds, ruined my PS5 performance, and made my gaming experience significantly worse. Connecting directly to my ISP router wipes the floor with your product. This was advertised as a premium solution, but in reality, it’s a downgrade and a waste of money. I’m done wasting time troubleshooting something that should have worked out of the box.

Last I heard the thinking was it would need a firmware update to solve, which given there hasn't been an update for 4 years, would be unlikely. Currently exploring other workarounds and will come back to you. If it is DPI then in theory disabling QoS fully from the Congestion Control menu might help.

Last night I tried to turn off GEO-FILLER and was able to play COD OF DUTY BLACK OPS 6. I will try it for a week and update you again. Thank you 🙏🏾

Do you get the same issue if you disable the Geo-Filter?

HybridVPN would be very nice in the next update