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The router limits me to 600 and something. IF i direct connect to my modem i get over 1 gig to the device. I even turned of QOS and tried

I will pass it onto the team, it's a good suggestion!

Hi guys, Just wanted to pop into the off-topic section and introduce myself. I've been reading the forums for a while and figured I'd finally say hello. Hope everyone's connections are stable and the lag is non-existent today. Happy gaming!

Thank you very much, we do appreciate it, I'll pass it on!

i reached out to nord and they said it has something to do with cod and vpns i got a refund and took protonvpn ..im using the wireguard which works amazing on the r3 you can close this topic

i geofence the same servers as bo6 and it works perfect

Rumor has it that Microsoft is finally using Azure servers for Call of Duty. I think this may be the case as there are some new locations that have never appeared before. Like @DanologyUK mentioned if you played the beta the servers will be in the same spot. Black ops 6 will be a decent indicator of where servers should be. You can always have your geofilter page open and the moment you load into multiplayer you'll see every server available worldwide for a few seconds. You can click individual servers to see what the best ping is ETC.

We don't announce any hardware until we're ready to, that being said we're focused on this big update right now

Okay well the PingPlotter results are looking very good so I think you can ignore the waveform test

You're posting here asking for help and yet you will not take the advice of someone who has been providing support since the company launched 11 years ago. I don't quite know how you think that you know more about the problem you're having than I do but I'm sorry to say that what I have said is correct. If I wasn't correct then everyone would have the exact same issue and they don't. Regardless, if there was an actual issue that needed a firmware update, saying fix the issue is extremely unhelpful, it provides no information about the scenario in which your issue occurred, your full settings, setup etc. If you're not going to engage with the support that you have requested I don't know how else I can help you. In order to really fine tune your Congestion Control percentages you should follow these instructions: Follow this guide https://support.netduma.com/frequently-asked-questions/legacyfaqs/test-your-ping/ while downloading & start with 95% for Congestion Control (set to Always), check results, decrease by 10%, check, decrease by 10% etc, until you get to a value that is pretty good & then try 5% either side of that value to see if it can be improved. Download & Upload on Congestion Control don't have to be the same value & you may have a better experience with differing values.

No worries I understand! Thanks for the screenshot, I'll ask them to double check

I also wrote on that topic, but it's not worth it. The Netduma team published a fake server announcement and they won't correct the mistake. The only two servers that exist for the game are Frankfurt and London in Europe, and you'll never be connected to a third one in Europe.

@Netduma Fraser I’m good too 😎 Thank you again 🙏

Al momento i server sono tornati a essere efficienti come sempre grazie mille a tutti lo staff

@Trinibad Salut comment va tu ??? Merci beaucoup je vais essayer tes réglages mais j’ai l’impression que pour le moment nous ne pouvons rien faire … Malgré tous les réglages possibles j’ai vraiment l’impression que nous ne pouvons rien y faire pour le moment 😅 A voir avec le temps , ça m’avait fait pareil pour BO6 ! Il aura fallu quelques mois pour que la connexion soit bonne ! Merci beaucoup en tout cas 🙏

Grandissima notizia, spero che sia tutto aggiornato per il meglio

We don't give ETAs but planning this week assuming it's not too difficult a solution

Exactly!

Yes! That's plenty of bandwidth to play Call of Duty. That said black ops 7 texture streaming is pretty intensive. You may want to turn it off. Doing so will make the game look a bit blurrier. Go to the graphics tab all the way down where it says texture streaming and there is optimized and minimal. Switch it from optimized to minimal.

Of course, that's what we're here for!

If you're not sure where the servers are (though you could use Ping Heatmap) then yes you can do it that way around but make sure to follow the whole process I mentioned again. Yes that would be peer to peer but it could also mean a server we are just not aware of

There are no specific percentages for a connection method and what is best will differ for each person. Glad to hear you found the cause though, as above yes you can.

Do this: Quit the application/game/client completely - including the game client from the System Tray - important! Remove device from the Geo-Filter If you're on PC then give it the PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client To force servers you need to do the following: It's essential the Geo-Filter is enabled before the game client (e.g. Steam etc) if on PC or platform (e.g. Xbox, PlayStation) or the game have been launched. If you change Geo-Filter settings when you're on the game then you will need to restart the game for those changes to take effect, otherwise it will use the previous Geo-Filter settings and appear not to be working. For settings ensure Ping Assist and Geo-Latency are disabled in the Geo-Filter menu that can be found by clicking ⋮ or in the top right hand corner of the page and go to Settings. Strict Mode should also be enabled, it is enabled by default so if you haven't disabled it you can ignore it. If you have disabled it or want to check it can be found in the same Settings menu as above or in Settings > Troubleshooting > Advanced > Developer Options depending on your firmware/router version. Fast Search should also be disabled which it is by default so can be ignored if you haven't changed it, otherwise this can be found in the same place.

No it doesn't have to be on sleep mode at all

ah yep can do. I'll grab them tonight when I have a spare moment.

The topic you made you haven't replied since my last comment there so if that's still a concern please post there and we can continue. In regards to your other comments, that's ongoing and it's always an ongoing task with making cloud updates to fix locations and whitelist certain servers. Games change servers all the time so we have to make changes frequently. Just to give you an idea, there are billions of IPv4 addresses, obviously not all belong to game servers. The Geo-Filter will do its best to geo-locate any address it comes into contact with but just based on those numbers, it's a statistical probability that actually the locations would be wrong, except they aren't, most of the time. When they are wrong though they can be wrong in very high numbers, it's not just a case of seeing a singular location keep coming up and thinking its just one server and so that's a quick fix. There could be literally thousands in that one location. We may correct what we think is all of them and then the week after they'll shift to using completely different ones and we may have only caught 20% for example. Ping Optimizer tests what your base ping is - this should be very close to the ping you would see under normal circumstances doing nothing on the network, then it will simulate a busy network and measure the ping again, it would be much higher this time. It will then experiment with Congestion Control percentages to see what percentage can bring your ping down as close to your base ping as possible while the network is still busy. So it's purpose isn't to lower your ping below your base ping but to ensure your network stays stable even in the busiest of times, preventing it from affecting your gameplay. Heatmap is very similar to to what I mentioned for the Geo-Filter above, I will chase the team again to do an update for the finals. I understand you're frustrated and I would be too in your situation, that's why I've given you a bit more information about what actually goes into fixing some of those problems you've described so you know why it can take longer than you might think. I'm absolutely happy for you to make a topic about your issues, especially re the Geo-Filter and we can see what we can do to help.

Don't ever put your PC in the DMZ, it is a major security risk, remove it if you still have it set. Go to Settings > DHCP > Add Rule > Select PC and save. Also in DHCP settings set the lease to 10,000. Make those changes, reboot the router from the interface and see if it happens again.

It'll just be something we need to update, prioritize the device for now which will also prioritize the game and we'll rectify it

Appreciate the understanding! That's a good point, I'm not sure if they keep to that plan for us as the cloud would effect every router but it's quite possible, will let you know if I hear anything also.

Just dropped a new Black Ops 6 clip. This one’s pure gunfight control and smooth connection from start to finish. ⚡ 1v2 clutch, clean slides, and nasty snipes all running flawlessly on the NetDuma R3. No lag spikes. No packet loss. Just consistency doing what it’s built for. 💪 (And no, the R3 isn’t giving me demon movement that’s just what a stable line looks like 💀) 📺 Watch here: 👉 https://youtube.com/shorts/PIcqinkv_gI?si=N346-XtTwAb7Th_M Gameplay Highlights: 🎯 1v2 clutch with perfect hit reg and zero delay 🔥 Clean movement — smooth slides and instant centering 🎯 Long-range snipes connecting frame-perfect 💀 No desync, no jitter — just raw reaction time Network Setup: 🚀 NetDuma R3 on latest firmware with tuned Geo-Filter ✅ 2 Gbps fiber line, R3 locked at 92% sliders for bufferbloat control ⚡ Congestion Control keeping latency under 5 ms even during fights 🎮 Stable connection across every engagement — hit reg stayed locked When your connection’s this clean, it’s not luck it’s R3 precision in action. 🔧💀 — 📺 Catch My Live Streams Daily: Twitch ➡️ twitch.tv/toddzillainla YouTube ➡️ youtube.com/@TODDzillaInLA TikTok ➡️ tiktok.com/@toddzillainla Kick ➡️ kick.com/toddzillainla 💬 Discord: discord.gg/TODDzillaInLA Or watch here: 👇 Thanks for locking in and supporting the grind. ⚡🔥

So I just upgraded my fios internet and they switched the router to an eero pro 7. I've been searching to find help but I just want to make sure I get things right and not mess it up. I've seen the best thing to do is put the netduma in the eero dmz but I can't seem to find that option in the settings. I only use the Netduma for my consoles and pc. The eero does all the wifi connections and has the internet connected to it. I was able to fix the double nat with the previous router which was an Arris.

Update...I now have an open nat. I removed the port forward I had earlier and added new port forwards that correspond with a PlayStation. I forgot to do that earlier after changing my device from PC to PlayStation. All is good now.

The NA servers are located in: California, Virginia, Ohio, Oregon, "no more, no less" No Georgia.

They could be and we did correct them in the latest cloud so if they're still there more may have changed that we need to address. Any IDs you can provide will be super helpful

I did it @Netduma Fraser thank you 👍

We're aware Ping Optimizer isn't 100% reliable currently and we're looking to fix that for the next version. In the meantime you can adjust Congestion Control manually to achieve the same effect which can be found in Ping Optimizer > Advanced.

Just an update, I've not seen any Oklahoma servers show up now, A lot more Dublin, London and Frankfurt, so Well done guys This still doesn't help me sometimes being dead after 2 shots or people being sponge magnets but it's a start

THANK YOU it was all about Congestion Control after all phew

I haven't got a proper response yet, the team have been really busy but I don't think it's likely to be honest

Optimal DumaOS Settings Guides: Open NAT Geo-Filter Ping Assist QoS Hybrid VPN Maximum bandwidth speeds Dashboard, Network Monitor & Device Manager Before creating a topic in this forum, please make sure you have followed these guides.

It's not stupid, certainly an idea that seems obvious but in the EA user agreement it states "You may not reverse engineer or attempt to extract or otherwise use source code or other data from EA Services, unless expressly authorized by EA or permitted by law." So even if we were to consider it, legally that wouldn't be a good idea to do so. Also the server browser just retrieves their server IPs and they know where those locations are of course and they will be retrieved from the server itself, something we can't do. The router can retrieve those IP addresses and that's how they appear on the map. IP databases (databases that identify the location that belongs to an IP address) can be quite inaccurate or at least slow to update (unless you own your own database/you're putting a lot of money into it) so that's why the locations for the IPs of the servers can sometimes be incorrectly located on the map. When we become aware of this we correct it and our own game server IP database becomes just a little bit more accurate. However, the issue is that they will sometimes bring in new servers that have different IPs etc and then the location becomes out of data for us again so its a bit of a constant tug of war trying to keep the locations up to date. For the most part the servers are shown correctly and we just need to do little updates to correct the ones that aren't.

I'm not a Network expert by any means. I am just a casual - weekend only - gamer. Maybe what I'm about to say will sound stupid, but why can't you guys just take advantage of the Browse Servers option in the game and reverse engineer it in order to pinpoint the server we are connected to? I did some testing and I joined the furthest server possible and magically Sydney server lit up in Geo Filter (probably correct) . BTW Oklahoma server was also lit but that's not a problem because I've already booked a flight to Oklahoma to C4 this god damn POS. My point is, use Browse Servers as a tool.

All you need to worry about is the bottom graph which is showing very good results so all good!

Likely next week but I'll check with the team

dropped 24 kills and got the Win in this video. Fine tuning the duma OS. I currently play on Xbox and use my PC to stream (Gaming PC in the works) bandwidth prioritization makes the hit registration solid. Watch as I destroy this 2ms ping lobbies. Slow video down to .25 you can pretty much see every fired shot actually get hit detection instantly melting!!! https://youtube.com/shorts/NaXIcV7ht1o?si=cScpnB3wt1ulTCo3 I was using the SVA 545 AR and the Superi 46 SMG in this video. (I am currently working on the "Weapon master challenge" (1000 kills with each weapon - doing this in multiplayer when I'm not playing WZ). Full unedited Video is on my twitch. Current #Warzone Meta - #Holger556 (only has 40 rounds use #Holger26 its just as good and more unforgiving) and the #Superi46

We wouldn't be able to determine that value I don't think. That's right, it'd apply automatically as soon as it is available. No worries at all and thank you! I'm enjoying it and I don't usually play BF!

On the SmartBOOST page click the 3 dots top right Click Favourites (Primary Profile) - It may not be named Favourites if you've made a different profile and make it primary Click the icon top right of that panel Success

Here is the raw game play to that lobby. hit play and it will go straight to that game so you dont have to scan through the whole video

Added, no need to post in multiple topics https://forum.netduma.com/forum/151-netduma-r3-early-access/

FIRMWARE: 3.3.502 - SmartQoS Version 4 hit detection is solid, Happy 4th of July to everyone in the U.S. https://www.youtube.com/watch?v=81Hq9SRM-8k Subscribe, drop a comment, and hit that notification button 🙏