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You just admitted it lag spikes when using it though??

Sorry to hear that! We don't give out any ETAs but hopefully not much longer for one

Thanks Fraser

Okay that's good then, the router isn't limiting you, it's just the speed test provider the router uses isn't always the most accurate so you can ignore that

Ya I've addressed all of this. Thanks though

steady ping has been an absolute game changer for me when the server gets destroyed to lag and etc. try it out. I kept mine on default value

It's the Windows Task Manager

That fixed it. Thanks, Fraser.

Please upgrade to the Early Access version and see if it still occurs - once it's fully upgraded factory reset then monitor it

As above I wouldn't rely on that, try this instead https://support.netduma.com/frequently-asked-questions/legacyfaqs/test-your-ping/

@purpleandgold33You shouldn't rely on it since it's inaccurate and requires an update. I believe they are working on a fix to improve its accuracy. In the meantime, adjust your sqm manually.

No worries at all, do keep us updated and any questions/issues just ask!

Those programs/services are essentially VPNs which means you're creating an encrypted tunnel from your device to their servers so the router cannot reliably determine where you're connecting to in order to filter. Your experience may vary but I would generally say it's not going to work as well. Steady Ping relies on the Geo-Filter being able to see the game host/server and be able to ping it (which isn't always possible anyway due to game servers not responding to pings) so if you're not seeing a server on the map when using both together and you're not showing a ping then that aspect won't work. Ping Optimizer is unaffected by using those services. On the Congestion Control part make sure to disable Speed Test Bypass, otherwise the speed test will read like you have full speeds and your percentage changes won't properly be affected, then try again. Personally I think people hyper focus on the results too much as with Congestion Control active your connection cannot be saturated and so bufferbloat can't occur. However, you should be able to improve upon the results the site shows you by disabling bypass and fine tuning the percentages further - we usually suggest starting at 70%.

Hello bro thanks for your reply. So I'm confused, what should we be doing? Turn on Geo filter and set my location to which country? I live in the UK so I just want to understand. Thank you bro!

Thanks a lot!

Hey there once again @Netduma Fraser Here are a couple more i’ve saved up: 180E27B CGNS86 180EBMD 180E2GO 180E2FE 180ED0J

Auto will work when you're gaming (assuming that's what you're prioritizing on SmartBOOST) so you don't need to set it to Always

Added you both

Manual is way better, ping optomizer gets it wrong most of the time for me and you have to keep using it everyday incase your congestion changes. Manual I just set it to as close to 0 bufferbloat as possible and that's it done.

Fixed it, had nothing to do with the Netduma, can be closed. 🙂

Yep please can you ask for vlan routing also while applying QOS on each interface also please. Also not sure if people know but Vlans can help reduce max and 95th percentile latency , due to the fact that traffic is separated on different logical interfaces, each with its own ingress queues and burst absorption. This means Wi-Fi airtime chaos (retries, aggregation bursts, uploads from phones/TVs) is contained inside the Wi-Fi VLAN’s queues, instead of blocking or compressing ACKs for your wired gaming traffic. When the flows finally merge they’re already smoothed and paced.

I’m using a Huawei CPE Pro 5 as my 5G modem. I’ve tested multiple bands and currently have the modem band-locked to the combination that gives me the best SINR and RSRQ, rather than chasing peak throughput. My goal was stability and lower jitter. My jitter has dropped to around 3–4 ms, compared to ~5 ms previously, without any changes on the R3 side. I’m assuming this improvement is related to tower load, scheduling, or band conditions rather than router configuration.

We've not had anyone have this issue before and in those scenarios it's usually some unique aspect of the persons setup contributing to the issue, it's likely we'll get to the bottom of it with continued troubleshooting but if you'd like to return just email us and we can go from there.

None. I've left everything default. Just to follow up from last night, I have updated to the new firmware and factory reset the router. Currently everything seems great! Played 3 rounds of bf6 so far with no micro stutters and no dosconects. the wifi status light are actually functioning now. I will update if somthing changes

Blocking devices using bandwidth when you're playing etc is an extreme measure, as long as you have Congestion Control setup and SmartBOOST set to prioritize you then they won't be causing any issues

As above the team will all be back tomorrow to continue work on it, as always we'll make a post with the firmware when its ready

As your title indicates, it has been new year and Christmas holidays very recently so Netduma staff would have been having a break with their families, just like you did I guess? Most companies return back to work tomorrow so I imagine the staff will continue working on the update from tomorrow.

Ok thank you. I'll follow up when I get an extender

As mentioned, people will be closer/further away to the server so that will impact it. Given you're in Scotland your closest server for any game is almost certainly in London. Then your location, for example if you're in a major city or the highlands would impact it as well. Also just the general routing your ISP takes to the game servers. Essentially, there are so many variables to consider that you can't really compare your network experience to anyone else - I'd even go so far as saying not to compare to your neighbour as even then the quality of the cables feeding your houses can impact it, the amount of devices being actively used at a time etc.

Hi Krush and Fraser thank you both for replying . This is what I got earlier but can try Speedtest aswell.

Thanks

As above, do the speed test on speedtest.net, do you get your expected speeds then?

That's just log spam, we're aware of it, you can ignore it as it won't be causing any issues. You can reset if you like but it's unlikely to make a big difference. You're saying the connection is weak but are they experiencing any issues with the WiFi specifically?

The Congestion Control aspect is codel & our own proprietary algorithm I believe

So what I dont understand.... When using Exit Lag, youve said your pings haven't changed but when using Exit Lag you now also get lag spikes for 2 - 5 seconds (that is crazy long!). So tell me, what benefit is Exit Lag giving you as from what youve said already, it's giving you MORE issues?

Great to hear and thanks for the ID!

perfect thanks

Do this: Quit the application/game/client completely - including the game client from the System Tray - important! Remove device from the Geo-Filter If you're on PC then give it the PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client To force servers you need to do the following: It's essential the Geo-Filter is enabled before the game client (e.g. Steam etc) if on PC or platform (e.g. Xbox, PlayStation) or the game have been launched. If you change Geo-Filter settings when you're on the game then you will need to restart the game for those changes to take effect, otherwise it will use the previous Geo-Filter settings and appear not to be working. For settings ensure Ping Assist and Geo-Latency are disabled in the Geo-Filter menu that can be found by clicking ⋮ in the top right hand corner of the page and go to Settings. Strict Mode should also be enabled, it is enabled by default so if you haven't disabled it you can ignore it. If you have disabled it or want to check it can be found in the same Settings menu as above or in Settings > Troubleshooting > Advanced > Developer Options depending on your firmware version. Fast Search should also be disabled which it is by default so can be ignored if you haven't changed it, otherwise this can be found in the same place.

No worries, do keep us updated, would be interested to hear what they find.

Okay good to hear, thanks for the update, I'll pass it on to the team to investigate

The whole purpose of the router is to allow you to get the best connection possible and give you the freedom to have more choice in the servers you play on. We've never advertised it as something to get you easier games. You're referring to HybridVPN which is in settings, as normal you'll need a VPN subscription from a 3rd party VPN provider that supports OpenVPN or Wireguard configuration files to use it.

Go to Settings > DHCP > Add Rule > Select a device and save, repeat for all your devices. Also in DHCP settings set the lease to 10,000. Make those changes, reboot the router from the interface and see if it happens again.

Can I have access also please? Thanks! Edit: Nevermind, I wasn't logged in so couldn't see the early access section. I'm already added!

@Mach3rYou won’t get accurate results if the speed test bypass is enabled. You need to disable it. Also, set the congestion control mode to "Always On."

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Unplug the router from power for 10 minutes, plug in, then wait 4 minutes before accessing and see if it works. That will let any residual power drain and hopefully will then be more stable.

Last night I tried to turn off GEO-FILLER and was able to play COD OF DUTY BLACK OPS 6. I will try it for a week and update you again. Thank you 🙏🏾

Do you get the same issue if you disable the Geo-Filter?

Hello, I have found a few suggestions mentioning Reboot Scheduling before and that this would be discussed in several meetings. This was about years ago, is there any word or update if this is coming to Netduma in a firmware update soon? I can restart it myself every few days. But it would be more convenient to have it reboot on it's own for select days of the week during the hours the internet is not being used.