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The router limits me to 600 and something. IF i direct connect to my modem i get over 1 gig to the device. I even turned of QOS and tried

I will pass it onto the team, it's a good suggestion!

Hi guys, Just wanted to pop into the off-topic section and introduce myself. I've been reading the forums for a while and figured I'd finally say hello. Hope everyone's connections are stable and the lag is non-existent today. Happy gaming!

Thank you very much, we do appreciate it, I'll pass it on!

i reached out to nord and they said it has something to do with cod and vpns i got a refund and took protonvpn ..im using the wireguard which works amazing on the r3 you can close this topic

i geofence the same servers as bo6 and it works perfect

Rumor has it that Microsoft is finally using Azure servers for Call of Duty. I think this may be the case as there are some new locations that have never appeared before. Like @DanologyUK mentioned if you played the beta the servers will be in the same spot. Black ops 6 will be a decent indicator of where servers should be. You can always have your geofilter page open and the moment you load into multiplayer you'll see every server available worldwide for a few seconds. You can click individual servers to see what the best ping is ETC.

We don't announce any hardware until we're ready to, that being said we're focused on this big update right now

Okay well the PingPlotter results are looking very good so I think you can ignore the waveform test

You're posting here asking for help and yet you will not take the advice of someone who has been providing support since the company launched 11 years ago. I don't quite know how you think that you know more about the problem you're having than I do but I'm sorry to say that what I have said is correct. If I wasn't correct then everyone would have the exact same issue and they don't. Regardless, if there was an actual issue that needed a firmware update, saying fix the issue is extremely unhelpful, it provides no information about the scenario in which your issue occurred, your full settings, setup etc. If you're not going to engage with the support that you have requested I don't know how else I can help you. In order to really fine tune your Congestion Control percentages you should follow these instructions: Follow this guide https://support.netduma.com/frequently-asked-questions/legacyfaqs/test-your-ping/ while downloading & start with 95% for Congestion Control (set to Always), check results, decrease by 10%, check, decrease by 10% etc, until you get to a value that is pretty good & then try 5% either side of that value to see if it can be improved. Download & Upload on Congestion Control don't have to be the same value & you may have a better experience with differing values.

No worries I understand! Thanks for the screenshot, I'll ask them to double check

I also wrote on that topic, but it's not worth it. The Netduma team published a fake server announcement and they won't correct the mistake. The only two servers that exist for the game are Frankfurt and London in Europe, and you'll never be connected to a third one in Europe.

Any updates on that? it still happens

Ok I disabled geo-latency and kept my Texas filter. Battlefield is unable to connect to anything, I see all the other servers trying to connect but it ultimately fails. Its looking like the dallas and atlanta servers are not active. But now I have a question. What is the purpose of strict mode if having geo-latency bypasses it?

@Trinibad Salut comment va tu ??? Merci beaucoup je vais essayer tes réglages mais j’ai l’impression que pour le moment nous ne pouvons rien faire … Malgré tous les réglages possibles j’ai vraiment l’impression que nous ne pouvons rien y faire pour le moment 😅 A voir avec le temps , ça m’avait fait pareil pour BO6 ! Il aura fallu quelques mois pour que la connexion soit bonne ! Merci beaucoup en tout cas 🙏

My mistake, wrong link: www.netgear.com/support/download/?model=XR1000&_ga=2.38375275.974127454.1697786862-475167439.1689166105

Hi, Thank you for the update. I do hope you fix it, the very little it does work, it works perfectly!

Looks like it is then! Thanks for letting us know, it appears then that the latest public versions for XR1000 & XR500 are running the latest DumaOS versions

What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode Spectrum D3.1 eMTA DOCSIS 3.1 Advanced Voice Modem And when my PC is connected directly to the modem i get over 1GIG so not the modem. Are ALL devices connected to the R3? Yes but i have also tried just having my PC connected Have you entered those speeds into the router? Yes still doesnt reach it My PC will reach 650 through Duma R3 Router and the Duma speed test its self only reaches 400 How have you setup Congestion Control? I made my device top priority i also went into advanced and turned off QOS and everything as well How have you setup SmartBOOST? Same as above answer Where are you testing the speeds? Ookla Speed test

Exactly!

It's your topic so we can continue here if you like! With Sky you're correct it does require DHCP Identifiers/PPPoE details to be entered so if you want to keep tinkering to a minimum you'd probably want to avoid it - it'd be fine once setup but more of an initial headache. For TalkTalk I *think* it would be easier but I don't know if they have specific requirements or not. If EE allow third party routers to be used then you could connect it direct to the ONT, if you require PPPoE then you'd need to enter that in the router which may reduce your speeds yes.

That's an anomaly you can ignore that, it does look like the Geo-Filter has been enabled after the game launch? You shouldn't see all servers with a white circle really

I assume you're both trying to play CoD is that right? If so, that uses 3074 for the first device that plays and then it should force a second device to use 3075 if 3074 is already being used. However as you've eluded to, getting an open NAT on multiple devices can be difficult.

@Trinibad Nice !!! Ok I will try to have 100ms at least ! Thank you 🙏

Hey, will the geo be ready for bo7 when it drops?! I only see bo6 and warzone still. Thanks

Do this: Quit the application/game/client completely - including the game client from the System Tray - important! Remove device from the Geo-Filter If you're on PC then give it the PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client To force servers you need to do the following: It's essential the Geo-Filter is enabled before the game client (e.g. Steam etc) if on PC or platform (e.g. Xbox, PlayStation) or the game have been launched. If you change Geo-Filter settings when you're on the game then you will need to restart the game for those changes to take effect, otherwise it will use the previous Geo-Filter settings and appear not to be working. For settings ensure Ping Assist and Geo-Latency are disabled in the Geo-Filter menu that can be found by clicking ⋮ or in the top right hand corner of the page and go to Settings. Strict Mode should also be enabled, it is enabled by default so if you haven't disabled it you can ignore it. If you have disabled it or want to check it can be found in the same Settings menu as above or in Settings > Troubleshooting > Advanced > Developer Options depending on your firmware/router version. Fast Search should also be disabled which it is by default so can be ignored if you haven't changed it, otherwise this can be found in the same place.

It's likely that due to the change in the connection method that the Congestion Control settings you have set work well with PPPoE but will need to be fine tuned/changed for DHCP, do that and see if you notice an improvement

It doesn't make any sense as they're just methods by which the router connect to the internet/your modem so it shouldn't affect WiFi at all. What do you mean by loses quality?

The cloud is more likely to be up to date on the beta version so I would suggest it, we'll also be trying to get another cloud update out next week

The topic you made you haven't replied since my last comment there so if that's still a concern please post there and we can continue. In regards to your other comments, that's ongoing and it's always an ongoing task with making cloud updates to fix locations and whitelist certain servers. Games change servers all the time so we have to make changes frequently. Just to give you an idea, there are billions of IPv4 addresses, obviously not all belong to game servers. The Geo-Filter will do its best to geo-locate any address it comes into contact with but just based on those numbers, it's a statistical probability that actually the locations would be wrong, except they aren't, most of the time. When they are wrong though they can be wrong in very high numbers, it's not just a case of seeing a singular location keep coming up and thinking its just one server and so that's a quick fix. There could be literally thousands in that one location. We may correct what we think is all of them and then the week after they'll shift to using completely different ones and we may have only caught 20% for example. Ping Optimizer tests what your base ping is - this should be very close to the ping you would see under normal circumstances doing nothing on the network, then it will simulate a busy network and measure the ping again, it would be much higher this time. It will then experiment with Congestion Control percentages to see what percentage can bring your ping down as close to your base ping as possible while the network is still busy. So it's purpose isn't to lower your ping below your base ping but to ensure your network stays stable even in the busiest of times, preventing it from affecting your gameplay. Heatmap is very similar to to what I mentioned for the Geo-Filter above, I will chase the team again to do an update for the finals. I understand you're frustrated and I would be too in your situation, that's why I've given you a bit more information about what actually goes into fixing some of those problems you've described so you know why it can take longer than you might think. I'm absolutely happy for you to make a topic about your issues, especially re the Geo-Filter and we can see what we can do to help.

Appreciate the understanding! That's a good point, I'm not sure if they keep to that plan for us as the cloud would effect every router but it's quite possible, will let you know if I hear anything also.

Just dropped a new Black Ops 6 clip. This one’s pure gunfight control and smooth connection from start to finish. ⚡ 1v2 clutch, clean slides, and nasty snipes all running flawlessly on the NetDuma R3. No lag spikes. No packet loss. Just consistency doing what it’s built for. 💪 (And no, the R3 isn’t giving me demon movement that’s just what a stable line looks like 💀) 📺 Watch here: 👉 https://youtube.com/shorts/PIcqinkv_gI?si=N346-XtTwAb7Th_M Gameplay Highlights: 🎯 1v2 clutch with perfect hit reg and zero delay 🔥 Clean movement — smooth slides and instant centering 🎯 Long-range snipes connecting frame-perfect 💀 No desync, no jitter — just raw reaction time Network Setup: 🚀 NetDuma R3 on latest firmware with tuned Geo-Filter ✅ 2 Gbps fiber line, R3 locked at 92% sliders for bufferbloat control ⚡ Congestion Control keeping latency under 5 ms even during fights 🎮 Stable connection across every engagement — hit reg stayed locked When your connection’s this clean, it’s not luck it’s R3 precision in action. 🔧💀 — 📺 Catch My Live Streams Daily: Twitch ➡️ twitch.tv/toddzillainla YouTube ➡️ youtube.com/@TODDzillaInLA TikTok ➡️ tiktok.com/@toddzillainla Kick ➡️ kick.com/toddzillainla 💬 Discord: discord.gg/TODDzillaInLA Or watch here: 👇 Thanks for locking in and supporting the grind. ⚡🔥

Great thank you very much, that's really helpful, I'll check in with the team to see if the cloud was updated (sounds like maybe it hasn't been) and see if we can get this corrected asap

Do this and see if it is better please, upgrade to https://forum.netduma.com/topic/51611-new-xr500-beta-firmware-33535/ and once done on the firmware update page disable auto updates

The NA servers are located in: California, Virginia, Ohio, Oregon, "no more, no less" No Georgia.

Hey, appreciate it! 👊 I’ve actually got both — 2 Gbps Frontier Fiber for my gaming/streaming network, and Spectrum 1 Gbps cable for the rest of the house (kids, TVs, phones, etc.). I’ve posted videos showing my current setup: bandwidth reservation at 20 Mb up/down, all correct ports forwarded for whatever platform I’m playing on. Honestly, I think the “secret sauce” is how most people over-adjust their bandwidth sliders for bufferbloat. The R3 already handles that for me — since it only supports up to 1 Gbps and my line is 2 Gbps, it naturally keeps the traffic balanced. For Warzone, I run both sliders at 92%, and on the bufferbloat test my latency stays around 2–4 ms with 0 ms upload/download spike. For Multiplayer, I tighten it further — around 50 Mb down / 30 Mb up — just to keep the hit reg feeling extra snappy. ⚡

I did it @Netduma Fraser thank you 👍

Just an update, I've not seen any Oklahoma servers show up now, A lot more Dublin, London and Frankfurt, so Well done guys This still doesn't help me sometimes being dead after 2 shots or people being sponge magnets but it's a start

I'll pass them on to the team to check. If it can't ping the game servers properly (which is likely as most game servers seem to reject pings now) we can't stabilize it

I'm good thanks, hope you are too. To force servers you need to do the following: It's essential the Geo-Filter is enabled before the game client (e.g. Steam etc) if on PC or platform (e.g. Xbox, PlayStation) or the game have been launched. If you change Geo-Filter settings when you're on the game then you will need to restart the game for those changes to take effect, otherwise it will use the previous Geo-Filter settings and appear not to be working. For settings ensure Ping Assist is disabled & Strict Mode is enabled in the Geo-Filter menu that can be found by clicking icon. Fast Search should also be disabled which it is by default so can be ignored if you haven't changed it, otherwise this can be found in the same place.

I don't believe the cloud has reached full rollout yet so once that's done you should notice an improvement

We're working on some cloud updates currently specifically for BF6 so this will be improved upon and should be more accurate overall. It will resolve the annoying Oklahoma issue also. Once done they'll be pushed to your router automatically, you don't have to do anything

Good advice above! We'll be doing more cloud updates including addressing the Oklahoma servers always appearing

Hi all! App version 1.3.20 is now available on the App Store & Play Store for iOS and Android. Here are the changes since 1.3.15: Update to support Android v35.0 Support Android 16KB page size requirement Update iOS min target version to 12.2 Added Developer Options page Netduma R3 Front LED toggle support Handle WiFi Merge/Split flows with more than 2 wireless bands Improved UI performance Added Report Core dumps toggle Fixed Netgear Auth error shows up as DumaOS not running error Fixed Factory Reset never ends Fixed Polygon that is only a line can be saved in Geofilter Fixed Bad layout of Factory Reset item on Troubleshooting page for languages with longer text for it's button Fixed CPU graph not accurate (shows a tiny bit less than it should) Fixed Sometimes Setup can be stuck on splash screen forever after finishing Fixed Stats for Nerds page doesn't display anything in some cases Fixed Early redirect between hardware setup and regular setup and setup is still displayed after finishing setup Fixed UI sometimes doesn't load after Factory Reset or on UI exceptions Fixed Logout from units properly Fixed SmartBoost Stats for Nerds page doesn't display apps/categories properly Fixed Many translation fixes Fixed Geofilter server page immediately hiding in some cases - and in strict mode Fixed RGB Controls crashes when incorrect hex value is set Fixed Going back from add custom router causes crash on iOS Hide SmartQoS manual allocations page by default

We wouldn't be able to determine that value I don't think. That's right, it'd apply automatically as soon as it is available. No worries at all and thank you! I'm enjoying it and I don't usually play BF!

It can do yes

Before i went out the door i seen the tracer from the snipe he shot and at that angle i figured he had to be up there

Are you not readying what im typing? im not disagreeing with you im just saying you can use the geo filter as a work around to the the vpn gets enabled on the next update. And again i have threads and videos showing me in Cali connecting to Brazil, Australia, and a bunch of other places and forcing the connection the direction i want it to go and also manipulating sbmm and eomm and acting like im in those countries but connecting to a server in my back yard.

@fletcherjames1It could be the fact that there a conflict with the IP with the modem so in this case you'll need to change the IP of the router rather than it having 192.168.1.1 change it to 1.1.1.1 or something preferable...

Me too.