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Hi everyone, We are excited to roll out a major new firmware update for the Netduma R3, packed with significant improvements and optimisations we’ve been developing over the last year. This is a comprehensive release. You will experience a noticeably faster user interface, improved Wi-Fi auto-channel selection, new dedicated front panel LED controls, and key memory and security patches designed for long-term stability. Alongside these broader enhancements, we have completely overhauled two core systems: Device Manager & Classification Engine We have implemented a completely new Device Classification backend that allows classification and categorisation rules to be updated dynamically over the cloud. Just as our DPI system automatically updates to support new games, DumaOS can now recognize and categorize newly released smart devices as soon as they hit the market. To help make Device Manager as accurate as possible, users can now optionally report incorrect classifications directly to us. This reporting is purely opt-in, fully anonymised, and directly helps improve detection accuracy for all users. You will be asked if you want to participate the first time you make changes in Device Manager, and you can easily change your preference at any time from the Settings menu. Geo-Latency We have fine-tuned Geo-Latency to work more reliably with our currently supported titles, while expanding support to include more games, such as Battlefield 6. We have also reduced its footprint under the hood to improve overall system performance. Behind the scenes, we have been working hard on several exciting new DumaOS features that we are almost ready to share. Expect to hear more about those very soon. Thank you for your patience in waiting for this new firmware, and thank you for being a Netduma customer. DumaOS-R3-4.0.1510.sig Full Changelog:

Hey Crem! To answer your question: yes, you definitely get connected to Scandinavian servers (mostly Stockholm) pretty regularly if you're playing from up here. I play on the Stockholm servers daily with a really solid, low ping. Of course, depending on the time of day and the matchmaking pool, the game will occasionally toss you over to Frankfurt or London if lobby queues are acting up, but the Nordic connection is active and consistent enough that you don’t need to worry about server availability. If you're on the fence because of ping, I’d say it's safe to buy!

It's not mislabelled as BO7 we just haven't tested the new game yet, we're aware of it not pinging and we will be updating the cloud. It won't affect your ability to use the Geo-Filter though.

Your very welcome and thank u and the rest of the dev team for all the hard work y'all put into making the netduma routers possible

This has been requested before and its on the to do list for the team, they will make changes as soon as they're able

Thanks Fraser, i wait for your feedback

Ahh, this was made from open source projects all over GitHub, but I can remove the post or you can, that makes sense on other routers not doing it then.

It was bound to happen with REA (Reverse engineer anything) tools being so easily accessible.

Ok looking forward to the fix and thx for your patience and answering my questions ✊🏿

Thank you very much!

Hi, I have Spectrum internet connected to a Netduma R3. Spectrum checked the connection and told me the problem appears to be the router, not the Spectrum modem. After the router has been working for several days, the 5 GHz Wi-Fi network randomly disappears. The 2.4 GHz network remains available. This keeps happening every few days. I’ve also had the internet stop working through the R3. Restarting/resetting the R3 brought the internet back. I installed the latest firmware that was released a few days ago, and I’ve checked everything and made sure it’s up to date, but I’m still having the same problem.

No they're all fine, the logs show normal background processes that can look like issues, time went backwards is just log spam for example. Yes if you could download them so we can see the whole contents that'd be really helpful - just when the issue actually happens

I also noticed these messages in the system logs: “HTTP request failed, code: 1,” “time went backwards,” and “conntrack byte count went backwards.” I understand they may be unrelated to the 5 GHz WiFi issue, but could you tell me what they mean and whether they indicate a problem with the router? I’ve attached the logs I have now. The next time the 5 GHz network disappears, I’ll download the logs right away and send them to you so you can check whether they help identify the cause.

If it's a specific issue happening with the R3 WiFi network it would be the R3 and not your main internet that's true. Have you split the WiFi bands and connected to 2.4GHz/5GHz separately? Could you provide the logs when the WiFi issue next happens and when you next get the internet disconnect please?

No, Ping Heatmap does not show you if a game/servers are down, it's just an issue with Ping Heatmap that we need to fix, that is all. You can still play the game and use the Geo-Filter. Not sure what you mean, I don't think I've said anything about that but look at the ping on the Geo-Filter, that will be your ping to the server regardless of what the in game ping says.

Not currently, I've been trying to get them to do some cloud updates they're just very busy at the moment, I will chase them again

Yes that's right

It's been moved to the developer options in troubleshooting settings

I covered this in your previous topic on it: "If you're playing on console you don't as it adds as a console and so will apply to any game you play. On PC if its not covered by the general options then changing the device type to a console on the Device Manager so you can add it as a console to the Geo-Filter would be needed." You could also select BO7 as it will work the same.

Thanks a Million Miketsi_ Really appreciate it. Will give it a go Crem

You can stay on the old one if you prefer - if you're not having any issues then totally understandable. There are many bug fixes/improvements including to the Geo-Filter.

I think that will be the maximum you can achieve for the moment then. You could try swapping ethernet cables as you mentioned and putting the R3 in the gateway DMZ instead of using bridge mode but otherwise that's the maximum for now.

When we're able to test the game we'll add it but CoD servers are usually all in the same location so that probably won't change and it tends to work pretty well without our input right away on the Geo-Filter. That's great to hear!

Yes you're right, thank you for that image it's really helpful, I've passed it onto the team as they will need to make a cloud update to fix it, there is nothing you can do on your side so you can upgrade back to the latest firmware version.

Okay thanks, the router is limited to 1000Mbps as is and the routing aspect will take at least 50Mbps off so the max you'd get is 950Mbps on the R3. How have you setup Congestion Control/SmartBOOST?

As above, I'll leave it up for now but Netduma can not take any responsibility if you install this firmware on your router and it causes you major issues as it is not an official firmware version.

Most likely he is on PPPoE connection. The new firmware prevents any changes in Wan, advanced settings when on PPPoE. Workaround: change your connection to DHCP, then in advanced settings make your adjustments, save it. Then change back to PPPoE.

Okay so you reserved an IP address for it - is that IP still matching what the console network settings say? It still applies to look for the device that matches the IP of your PS5, it may not be named how you expect, it could be the PS4, if so just re-name it or it could be an unnamed/unknown device

I responded to you via email about this - rename the PlayStation on the device manager. Ping Heatmap we'll update via the cloud, it's not on your end and it won't affect your ability to use the Geo-Filter.

Thanks Fraser. Will give it a go tomorrow..fingers crossed 👍

If you don't have ALL devices connected to the R3 then they can take speed away from the router so that's a likely cause. Also splitting the WiFi bands and connecting directly to 5GHz would help.

I've given you Early Access which has the latest firmware there https://forum.netduma.com/forum/144-netduma-r2-early-access/ Reboot the router and then upgrade and it should work

Ok, Thanks for helping me out this far for the issue T'm having.

Okay so it looks like you do have a CG-NAT which could be the reason Ping Optimizer isn't always working, there isn't anything we can do about that unfortunately

I think that's more of a question for EE, I would have thought they would have done testing to ensure the different types of products they have work well together. Disable AWP, does optimiser then appear to give you more options? Also disable optimiser then re-enable it to see if that works.

WOW what an AI response. Also, why is this urgent?

merci 🙏🏼 la mise à jour à apporter les corrections qui faisaient défaut. J’ai testé tous les paramètres du menu et tout fonctionne correctement. j’avais des problèmes sur l’optimisation du ping même ça cela fonctionne parfaitement. Enfin merci à la team.🥂

Added

If there aren't any servers there then yeah not much that can be done, you should be able to force central servers but playing ranked the search is already restricted by the rank so it will take longer to find games. Less people available the longer it'll take unfortunately.

I'm passing on a list of complaints for updates in one go today to hopefully force the issue having more priority