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Okay well the PingPlotter results are looking very good so I think you can ignore the waveform test

You're posting here asking for help and yet you will not take the advice of someone who has been providing support since the company launched 11 years ago. I don't quite know how you think that you know more about the problem you're having than I do but I'm sorry to say that what I have said is correct. If I wasn't correct then everyone would have the exact same issue and they don't. Regardless, if there was an actual issue that needed a firmware update, saying fix the issue is extremely unhelpful, it provides no information about the scenario in which your issue occurred, your full settings, setup etc. If you're not going to engage with the support that you have requested I don't know how else I can help you. In order to really fine tune your Congestion Control percentages you should follow these instructions: Follow this guide https://support.netduma.com/frequently-asked-questions/legacyfaqs/test-your-ping/ while downloading & start with 95% for Congestion Control (set to Always), check results, decrease by 10%, check, decrease by 10% etc, until you get to a value that is pretty good & then try 5% either side of that value to see if it can be improved. Download & Upload on Congestion Control don't have to be the same value & you may have a better experience with differing values.

No worries I understand! Thanks for the screenshot, I'll ask them to double check

I also wrote on that topic, but it's not worth it. The Netduma team published a fake server announcement and they won't correct the mistake. The only two servers that exist for the game are Frankfurt and London in Europe, and you'll never be connected to a third one in Europe.

Any updates on that? it still happens

Yes playing on a further away server is likely to worsen your jitter. No, the Geo-Filter and your bufferbloat test are not connected. The Geo-Filter shows game servers you connect to, it is highly unlikely to show the bufferbloat server you're using. The bufferbloat server could be anywhere, that's the point, doing the test at different times of the day could have you connecting to different servers and therefore getting different results. This is why I as well as Darkness said not to put too much emphasis on its results. Yes it is testing your network utilizing a server for the test. Here is an analogy for you. Your ping without bufferbloat is like driving your car on an empty road, you're going to a location and you know how long it will take you to get there, for example 20 minutes. This could be your baseline ping for example 20ms. Your ping with bufferbloat is like driving your car on a road with traffic, you're going to the same location and you know how long it should take you to get there (e.g. the 20 minutes), however due to the bad traffic it actually takes you 40 minutes to get to the same destination. Your ping here could be 40ms for example. In regards to the server the bufferbloat test is using, without a destination to test it against you can't get a ping value or a destination to drive to. Now imagine your place of work changed depending on the time of day and the time you start work changes as well therefore it could take you anywhere from 10 minutes to 1hr to get there. Would you be so confident to say that it takes you 10 minutes to commute to work everyday? Without knowing the server the bufferbloat test is using your results cannot be 100% trusted. That's why the pingplotter suggestion is better, you know the exact server you're using, you do a test to establish your baseline ping (ping without bufferbloat) and then apply traffic and your ping raises, just like road traffic extends your journey time and then you apply Congestion Control to limit the effect that traffic has on your ping. There really isn't anything else we can advise honestly: You've established it's an issue without the R3 - that automatically eliminates us personally from needing to troubleshoot with you We've advised you select the closest possible servers, this will help lower the ping and improve stability (jitter) We've advised you on how to effectively test and set your Congestion Control percentages to lower your ping and improve stability when bufferbloat would ordinarily apply

Good advice above! We'll be doing more cloud updates including addressing the Oklahoma servers always appearing

I'll give this a bash next time I'm on mate, thanks again for being so responsive on here!

Thank you, I'll pass them on

By LAN to WAN do you mean R3 WAN to gateway LAN? Do this: Quit the application/game/client completely - including the game client from the System Tray - important! Remove device from the Geo-Filter If you're on PC then give it the PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client See if it works with the Geo-Filter enabled then

Hey, appreciate it! 👊 I’ve actually got both — 2 Gbps Frontier Fiber for my gaming/streaming network, and Spectrum 1 Gbps cable for the rest of the house (kids, TVs, phones, etc.). I’ve posted videos showing my current setup: bandwidth reservation at 20 Mb up/down, all correct ports forwarded for whatever platform I’m playing on. Honestly, I think the “secret sauce” is how most people over-adjust their bandwidth sliders for bufferbloat. The R3 already handles that for me — since it only supports up to 1 Gbps and my line is 2 Gbps, it naturally keeps the traffic balanced. For Warzone, I run both sliders at 92%, and on the bufferbloat test my latency stays around 2–4 ms with 0 ms upload/download spike. For Multiplayer, I tighten it further — around 50 Mb down / 30 Mb up — just to keep the hit reg feeling extra snappy. ⚡

When that happens check the map, there should be something blocked, add it to your allow list and you should be able to reconnect. You may need to do it a few times to get all the servers it needs, if you then provide the IDs of those servers we can update the global whitelist

Okey dokey thanks

No, you can change your speeds at the bottom left of the interface - Speed Test > Advanced You don't need to port forward but if you can enable the exposed host option for the R3 on the fritz that would be best

I don't think there will be any major changes, we'll just need to test the game again if that happens to double check but it'll likely work right away

Just an update, I've not seen any Oklahoma servers show up now, A lot more Dublin, London and Frankfurt, so Well done guys This still doesn't help me sometimes being dead after 2 shots or people being sponge magnets but it's a start

XR500 | Nighthawk Pro Gaming Router you are not on the latest firmware version

I'll have to check with the team to see if the cloud has been updated (of course we need to get the approval of EE first). We're aware of the Oklahoma servers and they will be resolved in that cloud update

ok thanks you very much !

Games don't respond to pings most of the time which is then why we can't display the ping Thanks for the report, is it just that singular ID you keep seeing there or other server IDs still appearing in that location? If it's throwing you to London please provide an uncropped screenshot of the page showing what you see when that happens. You're basing that opinion on what exactly, because you have told us it's incorrect and we haven't immediately made a change? We've had precisely two reports about it, 1 from you and 1 from someone else, things like that do require more evidence and testing to be changed, I've passed it on to the team and if when re-testing they find it differences they will make those changes. Also just because you can't connect to those servers doesn't mean they don't exist. We post locations for major games, adding a couple of extra server locations to a singular game to 'sell more' makes no logical sense as we'd just gain a reputation for posting false information which would have the complete opposite effect.

Yes that's correct - it's complicated but you are on the latest in terms of DumaOS and you still have the security updates that are public on the version you're on now so all good

I'm good thanks, hope you are too. To force servers you need to do the following: It's essential the Geo-Filter is enabled before the game client (e.g. Steam etc) if on PC or platform (e.g. Xbox, PlayStation) or the game have been launched. If you change Geo-Filter settings when you're on the game then you will need to restart the game for those changes to take effect, otherwise it will use the previous Geo-Filter settings and appear not to be working. For settings ensure Ping Assist is disabled & Strict Mode is enabled in the Geo-Filter menu that can be found by clicking icon. Fast Search should also be disabled which it is by default so can be ignored if you haven't changed it, otherwise this can be found in the same place.

When you connect to the game server it just tries to do a standard ping to the server IP address, after a few moments where it determines that your ping is roughly this value it then applies the additional ping delay and becomes stabilized. It is very cool! It doesn't work 100% of the time unfortunately as a lot of game servers now reject pings so if we don't know the ping we can't apply a proper delay.

The lag could be due to the higher ping that you have, are you able to connect to any closer servers to reduce your ping? Steady Ping won't work for every game unfortunately, especially if it's not able to calculate the ping as it won't know how much buffer to add. I don't believe it takes account of tickrate at all, it just calculates what your ping is to the server and then adds a buffer of about 8-10ms on top. As normally jitter doesn't usually go any higher than this by keeping your ping at a set value it absorbs any of the jitter you would get so the result is a smoother feeling in game. If your jitter is higher than this you can use the expert mode.

Generally you won't see all the servers on the Geo-Filter as it only shows what you're making connections to

If you're on console you don't need to select anything - it should show as EA Games when done for PC

Thanks please keep us updated here (or on X) so we know when it's fixed!

Thanks for the input.

You would need to ensure ALL devices are connected to the R3 in that scenario, stop any devices auto connecting to the ISP modem/router. It's likely you would just need to fine tune your Congestion Control/SmartBOOST settings to get a better experience. We are working on the PPPoE issue.

We're working on some cloud updates currently specifically for BF6 so this will be improved upon and should be more accurate overall. It will resolve the annoying Oklahoma issue also. Once done they'll be pushed to your router automatically, you don't have to do anything

Use a local site like a news website for example, something in your country specifically, if you're in a large country like the US then a local site such as a news site would be best

You should delete the first profile and for the second then apply it to LAN1 as well and see if that fixes it.

Disable Speed Test Bypass first of all and then re-test but it looks like you just need to re-tune the percentages to find what works best for you to keep the ping low. There are lots of variables when networking so it won't always be a case of the same settings working 100% of the time.

Added

I've given you Early Access so you can try that version to see if it works better but with the Geo-Filter enabled do you notice a blocked icon on the map? (Zoom out fully) If so, add that to your allow list and try again to connect, does it work then? https://forum.netduma.com/forum/151-netduma-r3-early-access/

Do you all offer any trade-in value or credit for sending in an R2 in order to get the R3? Thanks

There is a cloud update rolling out now that includes support for FC26 so by the end of the week you should notice it being detected

I get this problem of connecting to the oklahoma server as well and I'm in the UK and set my geofilter to the UK

Yes that’s true but a CPU has cycles to inspect and forward packets etc a NPU has parallel pipelines to process in nano seconds vs microseconds preventing spikes when loaded , also provides advanced security with barely any latency compared to a CPU . if added it will be beneficial but if you guys can’t it’s fine I’m only listing what I thjnk can have a big enough difference

I think we'll be putting out a new cloud update this week so it should be improved

Ok, I'm understanding, thank,s for contributions!

There has never been a limiter on DumaOS 4 which the R3 launched with right away so no that's not possible. The closest thing to limiting is what you have done by reducing the speed you've told the router you have

Hi all! App version 1.3.20 is now available on the App Store & Play Store for iOS and Android. Here are the changes since 1.3.15: Update to support Android v35.0 Support Android 16KB page size requirement Update iOS min target version to 12.2 Added Developer Options page Netduma R3 Front LED toggle support Handle WiFi Merge/Split flows with more than 2 wireless bands Improved UI performance Added Report Core dumps toggle Fixed Netgear Auth error shows up as DumaOS not running error Fixed Factory Reset never ends Fixed Polygon that is only a line can be saved in Geofilter Fixed Bad layout of Factory Reset item on Troubleshooting page for languages with longer text for it's button Fixed CPU graph not accurate (shows a tiny bit less than it should) Fixed Sometimes Setup can be stuck on splash screen forever after finishing Fixed Stats for Nerds page doesn't display anything in some cases Fixed Early redirect between hardware setup and regular setup and setup is still displayed after finishing setup Fixed UI sometimes doesn't load after Factory Reset or on UI exceptions Fixed Logout from units properly Fixed SmartBoost Stats for Nerds page doesn't display apps/categories properly Fixed Many translation fixes Fixed Geofilter server page immediately hiding in some cases - and in strict mode Fixed RGB Controls crashes when incorrect hex value is set Fixed Going back from add custom router causes crash on iOS Hide SmartQoS manual allocations page by default

Fala, meu querido! Muito obrigado pela disposição em me ajudar com tantas dicas, muitas inéditas pra mim. Vou te dar um toque por mp, ok?

dropped 24 kills and got the Win in this video. Fine tuning the duma OS. I currently play on Xbox and use my PC to stream (Gaming PC in the works) bandwidth prioritization makes the hit registration solid. Watch as I destroy this 2ms ping lobbies. Slow video down to .25 you can pretty much see every fired shot actually get hit detection instantly melting!!! https://youtube.com/shorts/NaXIcV7ht1o?si=cScpnB3wt1ulTCo3 I was using the SVA 545 AR and the Superi 46 SMG in this video. (I am currently working on the "Weapon master challenge" (1000 kills with each weapon - doing this in multiplayer when I'm not playing WZ). Full unedited Video is on my twitch. Current #Warzone Meta - #Holger556 (only has 40 rounds use #Holger26 its just as good and more unforgiving) and the #Superi46

On the SmartBOOST page click the 3 dots top right Click Favourites (Primary Profile) - It may not be named Favourites if you've made a different profile and make it primary Click the icon top right of that panel Success

i have stream pc and xbox under device and bandwidth res you can see in the pic

play with the geo filter, when ever i want bot lobbies i set my home pin to the Washington server and i set my radius to 69 miles where my home pin should be by my zip code, if you dont live that close to a server then open up the radius circle to the closest one to you

Did not reboot did not hard reset, just installed and played https://youtube.com/shorts/ZE24vbw8xVE?si=6pWCmluLfDmKXLl5 Geo filter home pin set to my zip code, filter size set to 69 miles Smart boost set to gaming and live stream (only thing i have connected to my duma is my pc for stream and xbox for gaming) Add blocker disable!!! Speed test for multiplayer set to 30mb down 10mb up, Warzone sliders are set to 1000mb / 1000mb ( i have a 2g fios connection and the r3 only supports up to a gige so its basically putting the sliders at 50%) Ping optimizer - run full test off, simple mode, download at 56 upload at 65 (im pretty sure this has a lot to do with the cpu only being 1.5GHz and the ethernet only support up to a Gigabit. The least inexpensive router that i can find that is actually better then the r3 is the ASUS ROG Rapture GT-AXE16000 which is $500 usd) I have all wifi disabled (have no need for wifi) UPNP disabled!!! Port forward - I have all correct ports for xbox series x Trouble shooting - everything disabled!!!

Me too.