Krush

It will accept it but you will need the DNS from them also. I can't say for certain if it will work, I haven't seen anyone mention setting their static IP in WAN Settings before and I don't have the capability to test it and I don't know when the last time it may have been tested specifically was.

Dans le principe c'est possible, mais pour tempérer... vous avez confirmation de Fraser  ! 😉

Salut !
Juste pour mon information personnelle, quel FAI/Pays te propose cette configuration ?

Hi everyone,
We are excited to roll out a major new firmware update for the Netduma R3, packed with significant improvements and optimisations we’ve been developing over the last year.
This is a comprehensive release. You will experience a noticeably faster user interface, improved Wi-Fi auto-channel selection, new dedicated front panel LED controls, and key memory and security patches designed for long-term stability.
Alongside these broader enhancements, we have completely overhauled two core systems:
Device Manager & Classification Engine
We have implemented a completely new Device Classification backend that allows classification and categorisation rules to be updated dynamically over the cloud. Just as our DPI system automatically updates to support new games, DumaOS can now recognize and categorize newly released smart devices as soon as they hit the market.
To help make Device Manager as accurate as possible, users can now optionally report incorrect classifications directly to us. This reporting is purely opt-in, fully anonymised, and directly helps improve detection accuracy for all users. You will be asked if you want to participate the first time you make changes in Device Manager, and you can easily change your preference at any time from the Settings menu.
 
Geo-Latency
We have fine-tuned Geo-Latency to work more reliably with our currently supported titles, while expanding support to include more games, such as Battlefield 6. We have also reduced its footprint under the hood to improve overall system performance.
Behind the scenes, we have been working hard on several exciting new DumaOS features that we are almost ready to share. Expect to hear more about those very soon.
Thank you for your patience in waiting for this new firmware, and thank you for being a Netduma customer.
DumaOS-R3-4.0.1510.sig
Full Changelog:
 

Hi! Its working now thanks! 

I solved the problem resetting pc BIOS.

Thanks to everyone

Salut !
Non c'e n'est pas possible matériellement !
Le seul routeur estampillé NetdumaOS qui peut faire ça du côté WAN est le XR700... Avec un switch intégré multigigue !

Ah d'accord merci beaucoup pour vitre aide et votre patience !! ❤️

NAT is not something the Geo-Filter can cause being open or moderate. You either have an Open NAT or you don't. You do have an Open NAT. 
The Geo-Filter blocks the server to test your NAT - it's not causing a moderate NAT. The test because it is unable to reach the server defaults to showing moderate. When it is able to reach the server i.e. with the Geo-Filter disabled then it is able to show you Open. This does not mean you only have an Open NAT with the Geo-Filter disabled and Moderate with it enabled. The NAT is open in both scenarios, it is just the reporting that is different. 
@Krush can you translate what I'm saying please?

I figured it out, i had my network selector in Fortnite to na east, once i put it in auto it went back to normal 

Je n'utilise pas du tout le filtrage géographique(i do not use Geo Filtering at all)

i've tried both disabling the advanced part with DPI and the regular toggle for smart boost 

... il doit désactiver le contournement du test de vitesse également... si tu veux optimiser ce test web ...

Enregistrement 2026-04-25 001242.mp4    

As the physical setup has changed the same settings for QoS may not work as well so you'll just need to fine tune it more - don't rely on auto setup just adjust it manually - we usually suggest starting at 70% then adjust by 10% up or down (it doesn't always have to be lower) until you get to a value that's pretty good then try 5% either side of that value to see if it can be improved further. Download & Upload also don't need to be on the same percentage, you may have different percentages where they each give the best results.
It is important you have set the speeds you pay for/expect into the router though so it's using that as the basis, otherwise if you've left it with the speeds the in built speed test came back with for example then you may have them set too low and then you're then making it even lower than needed with the percentages.

I've followed through with the setup you two have recommended me with a lot of testing and it seems like it was a local network problem not BT, however, I still get jitters whilst in games but it's fine and I'm scoring an A.

I appreciate the help, it's helped out a lot.

Regarding the removal of the bt hub, that's something I can't do. I live in an old flat/estate building so I'm on a DSL cable which that can't go into the R3, hopefully one day I move out I can get FTTP 😭

Hi,
Normally on a City Fibre connection you would need the username and password plus the VLANID.  (At least that’s been the case on the last three City Fibre connections I’ve had.)

VLANID could be 911. 
Your ISP should be able to give you the details for all of the above credentials.
 
As @Krush shows above, if you’re already in the main Duma OS console. Then go to Settings > WAN, then select PPPoE, then pop in your details.
*The VLANID is under the advance section of the WAN settings (on some firmware).

Please note, it may take a few minutes for the City Fibre connection to establish once you fill in the details and save. You may need to reboot the router if you see no connection after say 10 minutes.
Hope that helps. 

PPPoE  from my internet service?

United Kingdom the service is called uswitch city fibre 

i got it working not sure what i did but it works now 
 

Vous bloquez le serveur d’accès situé en Irlande !
Sans ce serveur d’authentification , vous ne pouvez pas accéder au jeux ! C’est un comportement normal lié au geofiltre.

Hi all!
App version 1.3.26 is now available on the App Store & Play Store for iOS and Android.
Not many changes since 1.3.20, but here they are:
Fixed iOS 26 can't interact with views Fixed Ping Heatmap doesn't display servers with longitude of 0 Updated to use new Netduma Logo The biggest issue was an incompatibility with iOS 26, which was causing a lot of issues. This release should resolve those issues.

I appreciate the info and it helped a lot! Happy to be part of the Duma gang again. 

You've had a lot of good advice so far but to summarize:
If you want to use all of the R3 functions, i.e. QoS, SmartBOOST etc then you need to do either of these options:
If you only care about using the Geo-Filter then what you suggested originally will work:

Invite de commande 
ping 8.8.8.8
https://www.ionos.fr/digitalguide/serveur/outils/commande-ping/
—- Mettre le PC en filaire derrière le R3

That fixed it. Thanks, Fraser.