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Netduma Fraser

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Everything posted by Netduma Fraser

  1. El Geo-Filtro bloquea las conexiones, por lo tanto, es probable que esté bloqueando a su amigo, al agregarlo a la lista de permitidos del Geo-Filtro según la guía, podrá conectarse a ellos independientemente de la configuración de su Geo-Filtro.
  2. Quiero decir que su dirección IP pública puede haber cambiado, por lo que es posible que deba agregarlos nuevamente a la lista de permitidos. ¿Está todo funcionando ahora?
  3. Copy the WAN IP from the XR System Information page, put that in the IPv4 DMZ on the SFR, disable the IPv6 DMZ, then you don't have to do anything else. Also if you're using the DMZ on the XR you don't need the port forwarding rules, so I would recommend deleting those.
  4. Es posible que su IP haya cambiado, por lo que deberá agregarlos nuevamente a la lista de permitidos
  5. What about the Geo-Filter, is that still not showing any data? Are you using a switch/AP/extender to connect the devices to the router? What is the model of the modem/router the XR is connected to and how is that setup to allow an Open NAT to the XR?
  6. Deberá agregarlos a su lista de permitidos, puede ver cómo hacerlo en la parte inferior de esta guía: https://support.netduma.com/en/support/solutions/articles/16000077072-dumaos-optimal-settings-guide-geo-filter
  7. The basic setup needs to be updated so you'll need to use the Advanced Setup, get the OpenVPN file for the server you want to connect to then use that and see if that works please
  8. Could you please re-upgrade to the same firmware, wait a few minutes then factory reset, wait a few minutes then access, go through the wizard and then check if it's working please
  9. Sí, eso es mejor, deberías obtener juegos más rápidos y aún con un ping decente
  10. Thank you so it does have a DMZ function, enable that, copy the WAN IP from the XR System Information page and put that in there.
  11. It's only possible to flash the router in house, I would recommend either throwing it away unfortunately or selling on ebay as parts only and maybe you can recoup some of the cost
  12. Very peculiar, could you check the IP on the PC itself - you can open command prompt and type ipconfig and press enter - then check the IP of the PC on the Device Manager on the router, do the IPs match?
  13. Is the replacement working well? As we gave you a replacement then we believe the unit to be faulty and unrecoverable. If you wish to you could send the unit back to us and we could reflash it perhaps to see if it can work again and then we could use it as one of the many units we use in the office.
  14. Did you get a replacement in the end? Where did you leave off in emails?
  15. Deberá incluir más áreas; no creo que el área de Francia que ha incluido cubra un servidor. Una vez que tenga más servidores dentro de sus rangos, obtendrá juegos más rápidos. No podemos obligarte a acceder a un servidor que el juego no permite, siempre ha sido difícil, muchos jugadores españoles han tenido el mismo problema.
  16. Disable UPnP would make it worse if that's the only option, could you provide a screenshot of the SFR interface please?
  17. Debes cubrir 2-3 servidores para obtener un juego más rápido con un ping decente, cuanto más, mejor. Las horas pico son momentos en los que mucha gente estará en línea, p. después de que las personas hayan regresado a casa del trabajo/escuela y los fines de semana
  18. It isn't possible to use TFTP with the R2, best to explain exactly the issue you're facing, no internet, no access etc, what you've done and we can go from there
  19. El servidor español es notoriamente difícil de forzar (no estoy seguro de si está disponible todo el tiempo), si desea forzar, debe poner Ping Assist en 0. Puede ser más fácil durante las horas pico, pero de lo contrario sugeriría identificando algunos otros servidores cercanos que le brindarán una buena experiencia.
  20. Glad to hear it, thanks for letting us know!
  21. Have you put the XR WAN IP in the SFR DMZ? You will need to do that in order to get an Open NAT consistently.
  22. Interesting! I'll make a note of it for when we think about making another router!
  23. It should still be prioritizing the game but if not add your PC with the Games Console service on Traffic Prioritization, you don't need to do anything with Bandwidth Allocation. We will take a look at re-testing/classifying the game again, do you play any other games and do servers for those appear on the Geo-Filter still?
  24. If you're trying to forward the same ports for two different devices then you will get that message, unless you change the internal port, instead try NAT Open in WAN Settings
  25. As in just having the QoS page tab open, you don't need to enable it, just an example though, you could do the same with the Geo-Filter page - basically have the a specific page open not the dashboard and then see if the message returns
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