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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Can you provide a screenshot of the entire Geo-Filter page please?
  2. Where are you checking the NAT? Set it to Open in WAN Settings
  3. It applies to the entire device, no ports are needed
  4. The console will add automatically and be greyed out, it will apply to the whole device so you don't have to add ports
  5. The link above covers progress for all the platforms
  6. Could you disable the VPN and see if you're able to get games more easily please?
  7. You have Ping Assist set to 45ms so that will allow other servers, set that to 0 and try again
  8. If you could do a screenshot we can double check everything. You can use Ping Heatmap to influence your Geo-Filter settings, it's what a lot of people do. You don't need to synchronize every time.
  9. You don't need to untick all the options, in fact Strict Mode should be enabled, with it disabled that would explain why you're finding more servers outside your radius
  10. No need to deselect that. As above NAT Type 2 is open, also if you're going to use a VPN you may have NAT issues, it's very unlikely to be Open then
  11. That version doesn't have a fix for PPPoE and QoS, the next version which has more of our changes should allow that to work correctly. The modem you have looks like a pure modem so you won't be able to have that handle PPPoE, do you have another router you could use to handle it instead of the XR?
  12. If they think WireShark is cheating then I'd say it's probably best you don't try and use another program for this purpose. You could get a hub (sort of like a switch), connect the PC to that and another PC to the hub and run WireShark on that PC and it will be able to capture the gaming PC traffic. There is some interesting things in this topic as well: https://forum.netduma.com/topic/39076-a-claim-is-made-that-reverse-boosting-fixes-hit-rego-lag-comp-etc-in-cod/ especially the last post
  13. Would expect to see higher than that generally, depends what you're doing, are you seeing any issues along side this?
  14. It's worth noting that bufferbloat occurs when your network is saturated, with your speeds and with QoS enabled this wouldn't happen, especially if you're just gaming, in which case you would not experience spikes like that in game. Traffic Prioritization can also interfere with that test. Best bet is to use PingPlotter, according to this guide, while downloading (specifically this, HD videos will not saturate your connection due to your speeds) http://support.netduma.com/support/solutions/articles/16000074717-how-to-test-your-internet-ping and experiment with the percentages to find what keeps the ping as low/stable as possible on the bottom graph.
  15. We don't generally give out any ETAs but you can check this page for firmware progress: http://support.netduma.com/en/support/solutions/articles/16000132677-dumaos-firmware-progress
  16. Personally I would normally recommend Classified Games because then it is only prioritizing what needs to be prioritized. Using the other methods will sometimes allow unnecessary things to be prioritized, saying that I know a lot of people like specifying ports so really it's just whatever works for you and your connection!
  17. I can reproduce this so I'll pass it onto the team to fix, if you're playing on that server the Geo-Filter should give you your live ping to it
  18. I suspect you've been doing a lot of streaming/downloading or some other high bandwidth application which would account for the received packets being a lot higher than transmitted
  19. When you click on the server it should open a panel underneath the main panel showing the IP and ping, you may need to scroll down, does this appear?
  20. Con sus velocidades, es poco probable que experimente congestión local, en cuyo caso experimentar con porcentajes puede no hacer mucha diferencia, pero podría intentar acelerar para reducir la velocidad. Algunos creen que este contraataque retrasa la compensación. Podemos continuar en su tema: https://forum.netduma.com/topic/39188-qos-priorización-de-paquetes-call-of-duty-en-consola/
  21. Podemos continuar con su tema si tiene más problemas. Sin embargo, una actualización no solo reducirá su ping a los servidores
  22. La actualización fue una actualización de seguridad y mantenimiento de Netgear, no hay cambios por nuestra parte. Si sigue lo anterior, podemos investigar más sus problemas.
  23. On PingPlotter the main thing to focus on is the bottom graph and you're not receiving packet loss there and your connection is quite stable!
  24. They're independent features, unprioritized packets don't mean the same thing on both. Your connection has a little bit of packet loss, which is why you're seeing unprioritized packets on the System Information page. Your unprioritized packets represent 0.01% of your total received packets so it is nothing really, you would not notice any difference with that, it is within normal parameters so you can safely ignore it. As to why others see 0 it just depends on their ISP etc.
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