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Everything posted by Netduma Fraser
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Found mislocated servers? Let us know here!
Netduma Fraser replied to Netduma Alex's topic in Call of Duty Support
Thanks for these so I can confirm these all appear to be normal servers, I'll pass it onto the team to get them correctly classified. -
You do have access to the Early Access sub forum so I'd recommend trying one of those versions and see whether that improves it for you: https://forum.netduma.com/forum/144-netduma-r2-early-access/
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They would have had to add them manually and not everyone knows how to do that, there would have definitely been some reports. It's not really possible to just do that as it would still be cloud based so it would still need to be updated by us. I will get back to you when I know more about the particular issue.
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Ahh brilliant to hear you got it sorted, thanks for providing the solution as well!
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Netduma R2 stops working and needs power cycle to fix
Netduma Fraser replied to Timzyy's topic in Netduma R2 Support
Welcome to the forum! Sorry to hear you're having this issue, what firmware version are you on currently? In LAN Settings > DHCP set the lease hours to 168 then apply, reboot from the interface and see if it goes longer without the issue happening. -
Okay no worries, I'll pass it on, no one else has reported this issue so it might be more in depth than a cloud update but we'll see what happens with this next one.
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Firmware 3.2 for XR500
Netduma Fraser replied to Stilts29's topic in NETGEAR Nighthawk Support (XR range)
Hey, welcome to the forum! I'll get you added! -
Firmware 3.2 for XR500
Netduma Fraser replied to Stilts29's topic in NETGEAR Nighthawk Support (XR range)
Added! -
Access using 192.168.77.1 instead and see if that loads, if not, clear your browser cache/cookies and see if it correctly loads then please.
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Found mislocated servers? Let us know here!
Netduma Fraser replied to Netduma Alex's topic in Call of Duty Support
I would think it's more likely to be a mislocated server as everyone connects through the server to you rather than direct to you. If you provide a couple of IDs like that we can double check. -
Okay thank you, I have passed it over to the team to take a look, with your additional information I'm sure they'll be able to get it this time around
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So the latest version only passed at 80% so still a little bit to fix and then we should be away, there is a ticket for the PPPoE/QoS upload issue but I can't see if it's been fixed in this version or not.
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I'm checking in for you and will let you know.
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Connection problem with Playstation 5
Netduma Fraser replied to ZeDoQueijo's topic in NETGEAR Nighthawk Support (XR range)
It's quite a common error with the PS but set NAT to Open in WAN Settings and see if that helps -
If the server was offline then it would be unavailable for a long time, try without the Geo-Filter and see if you're ever able to get it, if you can't then it's just on the game side, nothing to do with your connection
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Danke für den Versuch. Angenommen, Sie haben innerhalb des letzten Jahres gekauft, senden Sie bitte eine E-Mail an [email protected] mit einem Link zu diesem Thema und Ihrer Bestellnummer, und wir können einen Ersatz für Sie arrangieren.
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Having issues with my ping under load lately.
Netduma Fraser replied to purpleandgold33's topic in Netduma R2 Support
That's brilliant to hear, thanks for the update! -
Should be done, resync from the Geo-Filter, reboot the router from the interface, wait 2 minutes then check please.
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Could you do a factory reset now please and then see if the same issues occur and see what firmware you're on please
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Firmware 3.2 for XR500
Netduma Fraser replied to Stilts29's topic in NETGEAR Nighthawk Support (XR range)
Welcome to the forum! I'll get you added! -
Das Zurücksetzen dauert möglicherweise nicht, manchmal geht es nur darum, es so oft zu tun, bis es funktioniert. Halten Sie die Reset-Taste 30 Sekunden lang gedrückt und warten Sie dann 2 Minuten, bevor Sie auf die Benutzeroberfläche zugreifen und prüfen, ob sie funktioniert. Wiederholen Sie dies 5 Mal und wenn es immer noch nicht funktioniert, lassen Sie es uns wissen und wir können von dort aus weitermachen.
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Wann ist dieses Problem zum ersten Mal aufgetreten, nach dem Upgrade, dem Ändern von Einstellungen usw.?
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Welcome to the forum! Good suggestion thanks, I'll add it to the list!
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I'll reply in your topic
