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Everything posted by Netduma Fraser
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Double check all this, if it's still not open please do the CG-NAT test at the bottom of the guide and provide a screenshot of the results please https://support.netduma.com/en/support/solutions/articles/16000076587-dumaos-optimal-settings-guide-open-nat
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You need to have a subscription to a VPN provider to use the HybridVPN feature on the router.
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Ping Heatmap not working WZ 2 / MW2
Netduma Fraser replied to Tommo1987's topic in Call of Duty Support
Have you ever done a factory reset on this firmware version? -
You can use the Games Console service that will work fine. If you want to do ports then you'll need to have a look online for the ports the game uses and then enter that into the Advanced section on Traffic prio.
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On the BT Hub does it give you an option specifically to select a device or did you put the IP address of the R2 in? What platform are you playing on and where are you checking the NAT status?
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XR500 Closed beta request
Netduma Fraser replied to TDMayo's topic in NETGEAR Nighthawk Support (XR range)
I'll add you to the list and then we can see if it resolves the issue, if not it will be easier for us to debug it -
Found mislocated servers? Let us know here!
Netduma Fraser replied to Netduma Alex's topic in Call of Duty Support
I've responded in your topic -
Why is this server out?
Netduma Fraser replied to LeGenD's topic in NETGEAR Nighthawk Support (XR range)
It's just an anomaly, you can ignore it, it won't affect your ability to use the Geo-Filter -
XR1000 - WiFi / connectivity issues
Netduma Fraser replied to L880NN's topic in NETGEAR Nighthawk Support (XR range)
In WiFi Settings I would suggest disabling Smart Connect and connecting devices to either 2.4GHz or 5GHz - some devices have trouble with the automatic switching the router does. Also change the mode on the 5GHz WiFi to 2400Mbps instead, this seems to resolve the issues for lots of people. For slow loading, are you using Armor? Is your browser forcing HTTPS? -
Found mislocated servers? Let us know here!
Netduma Fraser replied to Netduma Alex's topic in Call of Duty Support
That one is an anomaly, you can ignore that one, it won't be an actual player/server -
XR700 1.0.1.50 fw TP rules not working
Netduma Fraser replied to Mobel's topic in NETGEAR Nighthawk Support (XR range)
Does it show gaming traffic as well? -
XR700 1.0.1.50 fw TP rules not working
Netduma Fraser replied to Mobel's topic in NETGEAR Nighthawk Support (XR range)
Does it show gaming traffic as well? -
Aucun serveur trouvé dans Ping Heatmap
Netduma Fraser replied to Matvent's topic in NETDUMA Français
La différence dans le ping est le délai de traitement, il est calculé par le serveur, ce n'est pas quelque chose que le routeur ou n'importe quel routeur peut calculer, donc ce n'est pas quelque chose que nous pouvons inclure comme moyen de filtrage. Dans la plupart des cas, la différence de ping est bonne, si vous jouez pendant les heures de pointe ou sur une liste de lecture particulièrement populaire, elle peut être plus élevée et c'est là que forcer d'autres serveurs peut aider. Je comprends que vous voulez juste obtenir un serveur à faible ping et ne pas vous en soucier, mais dans certains cas, ce n'est pas possible - il y a beaucoup de variables en matière de réseau - au moins vous avez la possibilité de forcer d'autres serveurs, des personnes sans le routeur n'ont pas cette option. Resynchronisez le cloud sur Ping Heatmap car je pense qu'une mise à jour a été effectuée, bien qu'elle commence peut-être déjà à échouer. -
Xr500 no conecta con PPPoe
Netduma Fraser replied to Carlosrozada's topic in NETGEAR Nighthawk Support (XR range)
Como está usando VLAN, tendrá que pasar el asistente para poder ingresar a la interfaz, luego reiniciar desde la interfaz, esperar 2 minutos y luego debería tener Internet -
XR500 Closed beta request
Netduma Fraser replied to TDMayo's topic in NETGEAR Nighthawk Support (XR range)
It's separate to the beta that was held on the Netgear site, I'll add you to the list! -
XR700 1.0.1.50 fw TP rules not working
Netduma Fraser replied to Mobel's topic in NETGEAR Nighthawk Support (XR range)
If you go to the Network Monitor, does the device you've added show that there is traffic? -
XR500 Closed beta request
Netduma Fraser replied to TDMayo's topic in NETGEAR Nighthawk Support (XR range)
I'll add your name to the list! Yes I believe we do. -
Aucun serveur trouvé dans Ping Heatmap
Netduma Fraser replied to Matvent's topic in NETDUMA Français
Le routeur a trouvé un serveur à faible ping dans votre rayon, comme je l'ai mentionné, l'augmentation du ping est côté serveur, il faut forcer différents serveurs pour en trouver un qui n'est pas sous charge -
CC not working on XR450, LASTEST UPDATE.
Netduma Fraser replied to SM961's topic in NETGEAR Nighthawk Support (XR range)
It will always show that's absolutely normal, you can just ignore it -
CC not working on XR450, LASTEST UPDATE.
Netduma Fraser replied to SM961's topic in NETGEAR Nighthawk Support (XR range)
Which server are you pinging? Your game server is the one within your polygon - it will always be the biggest icon on the map. The auth server in Ireland isn't your game ping and won't impact you negatively. -
Aucun serveur trouvé dans Ping Heatmap
Netduma Fraser replied to Matvent's topic in NETDUMA Français
D'accord, le problème n'est pas de votre côté, vous avez un bon ping vers le serveur. Le serveur est le problème, il est sous forte charge, c'est pourquoi le ping est tellement plus élevé. Forcez différents serveurs, Royaume-Uni, Allemagne, etc. et trouvez-en un où la différence n'est pas si grande - même si le ping sur le Geo-Filter est plus élevé, si le ping dans le jeu est plus bas, il jouera mieux. -
CC not working on XR450, LASTEST UPDATE.
Netduma Fraser replied to SM961's topic in NETGEAR Nighthawk Support (XR range)
Glad to hear you managed to resolve it! Not necessarily, it's our recommended starting point but we do suggest experimentation to find what works best for your connection. It could be higher or lower than that.
