Netduma Fraser

We do have that enabled which makes it a bit more difficult to prevent but I'll see what I can do.

Yeah it could be the servers or that when you play closer you're severely impacted by lag compensation for some reason and then when playing further away it's actually helping you

You could try by putting it in the DMZ but if that doesn't work I don't really know what would be limiting you. You could also try making Traffic Controller rules to allow traffic for both the phone and console.

Have you managed to get a single good game at all? Currently there isn't a specific indicator of what could be a good game or not, could you try force some with a higher ping to see if they play any better?

Great thanks, keep them coming!

You can't block those servers as they're required for online play - he was just joking

You can find some information about that here: https://forum.netduma.com/topic/19513-everything-you-need-to-know-about-tick-rate-and-lag-comp/

There isn't much in the logs there to go off but try forwarding the ports required for it and see if that works

It's unlikely that you would notice the issue on two different routers. Could you expand on your issues please? Is this referring to all devices losing internet or losing a connection to a game? Is this a separate issue or the same issue? Should be resolved by doing this: Quit the application/game/client completely Remove device from the Geo-Filter Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter with the manual option Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works better.

There are some auth servers in the US as well, just depends what it can use at the time, it's completely independent from your game server though

Yes or removing it entirely, what firmware version are you on currently?

Do you have the Geo-Filter still enabled for the console when trying this? If so, if you disable it does it work correctly then?

Non modificare l'impostazione durante il gioco, fallo prima ancora che la console sia accesa, quindi avvia il gioco e dovrebbe funzionare

How did you disable QoS exactly, from the icon? If you do a Ookla speedtest on the phone itself what do you get?

No worries at all, I appreciate the tenacity, the colleague doing this has a bit more free time this coming week and asked me the priorities so that should get efootball done. I'll keep you posted.

There aren't any details to compare really, if I can see: Host Tick Rate Client Tick Rate Send Rate Receive Rate and we know what your experience is like on certain values then I can say to look out for servers with X tick rate and X receive rate, they'll probably be laggy so you should quit and research etc.

Brilliant thanks a lot for that, we'll get these added and test some more, we'll get there eventually!

The server in Europe is the authentication server required for online play, it doesn't affect your game ping at all - the server inside your radius is the game

Okay that's disappointing, could you give me some of the IDs of those servers if possible please? If we whitelist the whole range it should work.

Stai regolando la priorità del traffico prima/durante il gioco? Su quale gioco/piattaforma stai giocando?

So it's just connected to the wall? No need, you're fine on that front. In WAN Settings could you disable the protection options please and see if it continues?

If your ping is low then it's unlikely to be an issue on your side, if you can do the above though that will give me a better idea of what servers you can try to force

Could you clarify what you mean exactly?

What is the model of the modem/router the XR is connected to and how have you set it up to ensure an Open NAT for devices connected to the XR?

No it won't matter what firmware version you're running. Fingers crossed, keep us posted!