Netduma Fraser

Yeah it's getting a bit mad at the moment! I have adjusted some spam settings so hopefully we'll see a reduction in that now.

Thanks for that, I would say you're probably not going to be able to get the ping much lower but do have a look through our optimal settings guide: https://support.netduma.com/en/support/solutions/articles/16000077073-dumaos-optimal-settings-guide-qos Also double check this guide to see if you are capable of getting higher speeds: https://support.netduma.com/en/support/solutions/articles/16000076586-dumaos-optimal-settings-guide-maximum-bandwidth-speeds

Depending on your laptop it may have an ethernet port you could use to connect it to the router. So the ping there is to the Google server, it doesn't guarantee you would get that do a game server, whether you can do a wired test or not, could you do a speedtest.net test please and provide a screenshot of the result? Where are you located approximately?

Yes it should do - you'll still need to add your friends to your allow list though but you shouldn't need to add any servers.

Is it possible to do the wired speedtest I mentioned? Reason I ask is because that will give me your base ping and then I'll be able to tell you if it's possible to improve the ping anymore, without knowing that you won't know what to aim for.

Welcome to the forum! Everyone's connection is different so it may not be possible to lower it further but if you do a wired speedtest.net test what ping do you get and where abouts are you located?

Disable the protection options in WAN Settings, does it work correctly then?

Thanks, all servers, I'll get them correctly classified - if they're a peer and you're connecting to it as the game host 99.9% of the time it will actually be a server

Okay that's great, it's because the servers used to determine your speeds will not be the closest server to you like speedtest.net and depending on your routing/distance to them it won't always give you the expected result. What speeds are you getting over WiFi exactly?

Thanks for that, okay and would you say it was better or worse than that game you provided the original screenshot for? If you're not sure, if you can do two more games with two more Auto Ping screenshots we can get an idea of what games you should aim to get.

For gaming no, it is more of a Parental Control type feature so if you need that type of control then yes, if not then probably won't do much for you.

Welcome to the forum! Sorry to hear you're having this issue, what firmware version are you on currently? If you set NAT to Open in WAN Settings does it work then?

No worries at all, take your time, real life takes precedence, hope you're doing okay!

Basically no details on that Auto Ping unfortunately, if you can get one that has all the information populated like the first one that would be good. Generally forcing different servers does help though

No worries! I've approved that for you, you can access it here: https://forum.netduma.com/forum/144-netduma-r2-early-access/

Could you do it with Auto Ping specifically please as it provides the extra information like send/receive and tick rates

Welcome to the forum! Sorry to hear you're having this issue, do you still have access to the interface? If so sign up for Early Access https://forum.netduma.com/topic/39415-introducing-early-access/ and once approved upgrade to the firmware there and hopefully that will resolve the issues.

Very strange but glad to hear it's working again, do let us know if it happens again!

Thanks for that, could you force another server and provide an Auto Ping screenshot of that game and tell me what your experience is like in that match please? Then I can compare the two as for now, that looks fine.

It's very hard for us to comment on and to try to improve an in game experience when the stats are fine. What is the Geo-Filter ping and what is the in game ping? Depending on how much they differ it might shed light on the situation.

Ahh, it could be because you're using the mobile browser to do so, use the DumaOS app, does it save the settings correctly then?

Welcome to the forum! I've added you to the beta.

As above, choose next once you've typed in the speeds. Then do a speedtest.net test, what do you get?

@K0NSPIRACY could you resync the cloud in the same manner as before and let us know if it seems like its fixed now?

That's a strange one, I haven't seen that before, could you provide a screenshot of your QoS page please? Are you using Armor by any chance?