Netduma Fraser

On the G hub does it have a firewall or QoS settings or anything like that that you can disable? Does it also have a DMZ feature you can put the R2 IP into?

Did this happen when loading the page or entering something? What were the exact steps you took before that appeared?

Lo siento, de hecho les hice saber anoche que muchos servidores todavía están mal ubicados, dijeron que lo harían hoy.

What do you see when you try to load a browser window? Could you provide a screenshot? Are any other devices having the same issues?

The fact you have seen it link up higher than what you're currently seeing does indicate its software rather than hardware so we will be seeking to keep that more consistent. That is the currently available channels yes, we've got some tickets open regarding channels so we will also have more available to choose from in later updates.

I don't think it is the hardware at all, although of course it's not the bleeding edge but that shouldn't make a difference. We believe we can improve the WiFi significantly but it's actually very tricky to do which is why it is taking some time. Some has suggested a temp graph before so it's on our roadmap. 2.4GHz use 20MHz, 5GHz use 80MHz and use a WiFi analyzer to find the least congested channels and that should improve it somewhat.

You have to install it from the interface, there are installation instructions at the bottom of the first post.

It is transmitting and receiving packets so quite odd you're not seeing internet. I've just seen you're on an old version, upgrade to https://forum.netduma.com/topic/33236-announcement-new-r2-firmware-30179/?do=getNewComment then do a factory reset and double check the G hub gives you the same IP for the R2 then enter those details into static again and see if it works please

Great! Do any other devices get internet at all? In the R2 System Information page does the R2 show it as connected?

Ah I think you looked at the G hub WAN address, not the LAN IP. What is the LAN IP of the G hub? I'm assuming it is 192.168.86.1 by the looks of that, so enter that into the gateway section on the R2 so static would look like this: IP - 192.168.86.62 Subnet - 255.255.255.0 Gateway - 192.168.86.1 try that and see if that works. I removed the Ghub IP as its your public IP

What is the IP the hub has given the R2 and what is the Google hub gateway IP? - You're safe to share these details as they are local addresses.

Okay great so on the R2 go to Network Settings, WAN, Network and switch to static. Enter the IP as appears there, subnet 255.255.255.0 and gateway as the IP you use to access the Google hub, apply and then you may need to reboot but you should get internet after that.

What is the exact modem/router model you have? Are you able to connect to its interface at all? If so does the R2 show as a connected device?

In System Information in the Rapp panel options change the number of retries to 5 then reboot the router and see if it goes for longer without that happening.

Hit retry first, then if it doesn't work click WAN Setup then skip and complete the wizard. Once you are through go to Network Settings > WAN > Network and click apply on the DHCP page, do you get internet then?

Is your PC connected to both ethernet or the R2 & the WiFi? If so disconnect one or the other then try accessing please.

Will it let you access if you use this URL instead? http://192.168.77.1/desktop/setup.html?cache=0

Okay clear your browser cache/cookies or use an Incognito window then try please

You need to access the interface first: http://192.168.77.1 or http://dumaos to complete the setup wizard and then that will allow you to get internet.

Great thank you, please try this password instead and see if it allows you to connect: 253201330172185

What is the wireless password on the bottom of the sticker? Given that information I may be able to reconfigure it into the right password.

What happens when you access the interface - what does it show? Have you completed the setup wizard?

Generally when that happens go with the place that is mentioned more often so in that case looks like Singapore. Also if you do a traceroute to the IP that may give you an idea as well.

Do keep in mind some servers may be mislocated, for example I don't think the India server is actually an Indian server.

Good advice above. Connect to the router via ethernet cable to a PC- you won't get internet until you complete the setup wizard. So access the interface in the web browser, then complete the wizard. Once you've done that you can connect wireless devices using the details you set.