Netduma Fraser

Great thank you, please try this password instead and see if it allows you to connect: 253201330172185

What is the wireless password on the bottom of the sticker? Given that information I may be able to reconfigure it into the right password.

What happens when you access the interface - what does it show? Have you completed the setup wizard?

Generally when that happens go with the place that is mentioned more often so in that case looks like Singapore. Also if you do a traceroute to the IP that may give you an idea as well.

Yes Hybrid VPN should be working fine on the beta. Keep in mind you need a separate VPN subscription from a VPN provider to use it - one that supports OpenVPN.

Do keep in mind some servers may be mislocated, for example I don't think the India server is actually an Indian server.

Good advice above. Connect to the router via ethernet cable to a PC- you won't get internet until you complete the setup wizard. So access the interface in the web browser, then complete the wizard. Once you've done that you can connect wireless devices using the details you set.

Good ideas thanks, I'll pass them on to Lew. We're based in the UK but we went with the US spelling.

¡Hola bienvenido al foro! Ahora tiene acceso, puede encontrar la descarga en el enlace anterior.

Can you provide a screenshot of what you see on the web browser when you type that in please?

Ah I see, if there are no servers in those areas then you won't get a game. If there were then your ping to them may be so high that they block you connecting anyway. You can still try those servers, just make a polygon to cover those countries. I think France, Germany and the Netherlands have decent servers so try those.

Where are you based and where are you trying to force servers? Flushing the cloud forces a re-download of the cloud database so just in case there are any issues or there is a newer version it is a good idea to do it.

Hey, welcome to the forum! Sorry to hear you're having this issue. Are you able to connect a PC via ethernet to the router and then setup that way? When you've completed the setup wizard you can then connect your devices via wifi with the details you've set.

Are you changing the Geo-Filter settings while you're already on the game? If so hard turn off the game/console and then change your settings, flush the cloud, wait 2 minutes and then boot up the console/game and see if you can force easier then.

I think there must be an issue with your email as we only have one email from you dated 30th December (I checked our spam folder) and we replied 4th January and you haven't had that reply. I've passed on what they have requested (your forum topic) and they will be sending you another email shortly, if you don't get that then please let me know, I'd also then suggest you try a different email address with a different email provider.

There is no need for it specifically but it should be fairly easy to implement and some people do like to reboot often so if we can add something simple like that with too much effort then it may be worth it.

It should go in Traffic Prioritization - Yes remove then re-add for each of the rules - you can disable Classified Games.

I've just pinged Alex, I know he has been really busy with the backlog we've had over the holidays. Will get back to you ASAP.

First post shows UDP, all these rules are experimental to see what works best so give it a try

Happy New Year! As others have stated this isn't something that is currently available, it has been requested before though so we will likely implement it at some point.

It was definitely in response to your email on 30th December. Send another one referencing that email with a link to the forum topic you made, then they can proceed with the replacement as that is what they've asked for in the email.

Not everyone will have issues so I wouldn't always base it on what other people are seeing.

Yes the 'Delete offline devices' option will be available on the beta, just go to the Device Manager menu and you can do it there.

Happy New Year! Alex should be testing this today and someone provided some information which could point at the issue so we'll investigate that. That's really great to hear, hopefully we can get new stock sooner rather than later and Brexit doesn't affect it too much.

Yes it's backwards compatible so works with b/g/n etc. They responded to your email yesterday saying they would be happy to give you a replacement, they just asked you for the forum topic you made regarding your issue. If you don't see that email please look in your spam/junk folders.