Netduma Fraser

Thank you very much!

If it really bothers you, I've sent you a PM that may help with it.

Happy to hear you're having a good experience. For QoS try clearing the browser cache/cookies then loading the page once, see if that prevents applying settings appearing.

You now have access, enjoy!

Thanks for letting us know, Alex is looking into it.

I'll respond to your topic here: https://forum.netduma.com/topic/33165-ping-failure/

Glad you're liking it so far @Vasil! Regarding heatmap I've let the dev responsible know and they should be able to push a cloud update through to fix it next week. I would recommend putting the R1 WAN IP found in System Information into the dd-wrt router DMZ and then you should be good to go.

We'll try to get to the bottom of it as soon as we can.

You both have access, enjoy! Welcome to the forum @Vasil

Sorry to hear you're having this issue. This is something we are investigating at the moment. It may help if you downgrade for the moment while we look into it.

Cloud updates are something that will always have to be done as IPs change all the time. We've just launched our own router so we certainly haven't given up on ourselves. I've asked Alex to do an update so I'm hopeful he'll do it soon.

Did you do a factory reset as I advised in PM?

You now have access, enjoy!

Hey, welcome to the forum! How did you receive that firmware because I did not send anything to you. I've sent you a PM, please try that and see if it is more stable.

That is coming in DumaOS 3.0, you will be able to delete all offline devices. I realize it is a frustrating wait and I apologize for that. We are working as hard as we can to get it out as soon as possible.

I've let a dev know already, they'll get that resolved within the next few days.

Hey, welcome to the forum @cnc137! Thank you very much for the information!

I have responded to your topic about this.

Just look up ip location online, lots of sites that will allow you to do so.

Could you post here please: https://forum.netduma.com/topic/32246-24ghz-wireless-devices-losing-connection/ saying that you're having the same issue and also enable remote support in Settings. I've responded to your topic here: https://forum.netduma.com/topic/33013-need-help-r2-resets-not-working/

Se enviará lo antes posible el lunes, los servidores deberían estar en las mismas ubicaciones que los juegos anteriores, así que creo que uno en Brasil.

Could you provide a screenshot of what it says please?

I'll check with Alex as he was looking into this, it would be a cloud update though, not a firmware update.

There isn't really any need to port forward if UPnP is on already but yes you should be able to do that.