Netduma Fraser

Okay we'll have another look into this, thanks for the report!

Yes that makes sense, you won't be able to get an Open NAT while using a VPN

It could be within the radius and the server shown in that radius was mislocated on the map, was that what you pinged on the Geo-Filter? Are you actually located on the East Coast? I know there has been problems in the past where there has been issues trying to force west coast servers, if you are from the east or central and try to force around there does it work?

It's quite possible the game was in your radius there, where were you checking the ping? Does it work more as you expect with the VPN disabled?

Sorry about this, I haven't heard back from the team, I'll poke and prod them tomorrow!

Ping Heatmap we can do a cloud update next week, that won't affect your ability to use the Geo-Filter at all. So when you're actually searching for a game can you get into a game and does it show a server within your radius when it does?

You don't need to do that, the console gets the DNS from the router itself

You don't need to adjust the DNS, by default it will use the DNS the ISP uses, if you want to change to another DNS have a look online for the best options

It is something that has been suggested before so it is possible we'll implement it in future

In WAN Settings set NAT to Open and disable the protection options, do you see an increase then?

Could you provide a video perhaps of what you're seeing? That will help us figure out what may be happening

It's completely up to you, both will work fine for the console in the same way

It will be within the next few hours

The firmware was put up by Netgear by mistake so they pulled it, before they pulled it we updated that list, I'll update the list, thanks for the reminder!

No email or anything like that, once added you'll be able to view this sub forum: https://forum.netduma.com/forum/145-nighthawk-pro-gaming-beta/

Hey, welcome to the forum! Will get you added today.

Of course, we'll get you added today!

Welcome to the forum, I'll add you both to the beta today!

You'll need to follow this initially: https://support.netduma.com/en/support/solutions/articles/16000133055-using-adblocker-on-xr1000 You won't be able to block YouTube ads with it currently.

Okay no worries, we'll try again on Monday when the team are back in the office

Yes we'll get you added today as well!

We'll get you added today.

Has anything settings or setup wise changed since then?

It's just the one option for share excess so it will apply for whichever method you choose to allocate bandwidth

I'll double check with the team and get back to you.