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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Netduma Fraser
    Are you certain the VPN server is showing up on the Geo-Filter and it's not a game server instead?
  2. Netduma Fraser
    Thank you, we'll take a look!
  3. Netduma Fraser
    Great, I'll pass it on so we can add it to the main whitelist
  4. Netduma Fraser
    Great thank you, did whitelisting allow it to work correctly?
  5. Netduma Fraser
    We believe we have fixed this issue in the next firmware but for the moment set the DHCP range to start at .50, then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range, apply, reboot from the interface, wait 2 minutes and see if that stops the disconnects.
  6. Netduma Fraser
    If you're trying to do solo games in Destiny then it won't work and that isn't the purpose of the Geo-Filter. Battlefield it somewhat works but due to their matchmaking design the Geo-Filter doesn't historically work well with many of the BF games. We haven't specifically tested Warframe so I couldn't comment on that one. Can you provide a screenshot of your Geo-Filter page please?
  7. Netduma Fraser
    No updates available currently, we'll let people know when its released
  8. Netduma Fraser
    No there isn't, they have actively put measures in place to counteract Geo-Filtering - more so people exploiting the way to do this with the game files and we're a byproduct of those measures as well.
  9. Netduma Fraser
    Are you rebooting by pulling the power or pressing the button on the back? Try rebooting from 192.168.1.1/adv_index.htm instead
  10. Netduma Fraser
    You need to use the details that you normally login to the router with
  11. Netduma Fraser
    Thanks for that, disable IPv6 in LAN and WAN, also disable Port Scan and Syn Flood Protection, reboot the gaming device and see if it works from then on please
  12. Netduma Fraser
    I can't specifically see anything in the logs that would hint either way why it's working or not working, that's why I wanted you to test with another router for a long period as nothing appears to change. I can see though that it looks like the DHCP instructions I gave you were done incorrectly, can you provide a screenshot of the LAN Settings page please?
  13. Netduma Fraser
    Could you play using your own router for a few days and see if you ever get the issue happening? It seems odd that it works, then it doesn't, then it does without any changes to the router settings so I'm wondering if it's on the game side and happens randomly depending on server load, time of day etc
  14. Netduma Fraser
    Alright keep us posted, fingers crossed!
  15. Netduma Fraser
    Thanks for the log file, what is the model of the modem/router the R2 is connected to? Also on the R2 set the DHCP lease time to 168 hours and change the range to start at .50, then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range, apply, reboot from the interface, wait 2 minutes and see if that helps please.
  16. Netduma Fraser
    Si desea velocidades máximas, entonces sí, pero si está de acuerdo con que sean más bajas y aún desea los beneficios de QoS, déjelo habilitado.
  17. Netduma Fraser
    Sí, debido a su antigüedad en el hardware que se necesita
  18. Netduma Fraser
    Es un enrutador antiguo, por lo que probablemente sea lo máximo que pueda lograr sin deshabilitar QoS
  19. Netduma Fraser
    Deshabilite las opciones de protección en la configuración de WAN, ya que eso puede ayudar a aumentar las velocidades
  20. Netduma Fraser
    Glad to hear it's working, hopefully it will stay that way but do keep us posted.
  21. Netduma Fraser
    Try the connection to the game then when it fails immediately get the logs from the System Information page and post it here please, hopefully there will be a clue there.
  22. Netduma Fraser
    Could you disable your port forwarding rules and see if it works then please. Also have you disabled Share Excess on Bandwidth Allocation?
  23. Netduma Fraser
    Did your gaming 100% not resolve it this time? Are there any settings or physical changes you've made to the setup prior to the issue occurring?
  24. Netduma Fraser
    Posiblemente, pero no es algo que puedan probar hasta la próxima semana.
  25. Netduma Fraser
    Eso es muy extraño, no he visto ese problema antes, ¿podría borrar el caché/cookies del navegador, actualizar la página y ver si aparecen?
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