Netduma Fraser

You both have it already, please use the link above. Added https://forum.netduma.com/forum/144-netduma-r2-early-access/

It's just one of the ports the game uses, it won't positively or negatively impact you really

What is the model of your ISP modem/router. Are ALL devices connected to the XR - as in do you have devices still connected to your ISP modem/router? Do you have Armor enabled - check the shield icon top right of the interface If your Geo-Filter ping ranges that much then that indicates you need to restrict it more to the lower ping servers which will give you a better experience.

They're testing the app and making new versions, it won't be a super quick turn around - the process for the app stores to approve an update can take a few weeks so that's on top of us sorting it. Use the mobile web browser for the moment and you'll get a similar experience to what you would have on the app.

There are so many variables when it comes to networking, e.g. I know you're using it in Asia, the majority of the people that post here are from the EU/US, I'm not familiar enough with the variables in Asia that may affect it to give you an answer. You're also asking on a support forum if a firmware is okay to use, everyone who posts here experiences an issue at one time or another, some have better experiences on more up to date firmware and some people swear by older firmware. Your experience will differ from everyone else so there is no one size fits all answer. People that are having a great experience will not usually post on a support forum to answer your question so the responses will be heavily skewed most of the time. The best option is to try the firmware yourself, if it's not working great for you then you have your answer. I could give you a generic answer - it's the latest so it has the latest fixes so should be a better experience - then you update and you have a bad experience, then you'll come straight back and be like nope it wasn't good at all. You lose faith in my ability to provide you with suitable answer and no one wins. If you're really concerned it then have a look through the firmware topics at the kind of issues people are experiencing and see whether you want to take the risk. We will always recommend running the latest firmware version (unless there is a major issue) but I'm of the opinion that it's your router, you should decide what works best for you.

Try the latest version though the Early Access one may be better - we're still improving on it overall.

We can help you with things like ping as it's a statistic we can directly influence, hit detection and other subjective things would are very hard to help with as there is no hit detection value if you see what I mean. I can barely see your photos, use this in future: https://support.microsoft.com/en-gb/windows/use-snipping-tool-to-capture-screenshots-00246869-1843-655f-f220-97299b865f6b What is the model of the modem/router the XR is connected to and how have you set that to ensure all traffic flows to the XR? E.g. XR in its DMZ, modem/bridge mode Are ALL devices connected to the XR? What are the speeds you pay for/receive? Have you entered those speeds into the router? How is the PS connected, via ethernet or WiFi? Whats the average ping shown on the Geo-Filter/in game? Are you using Armor?

Please check if you already have access before commenting: https://forum.netduma.com/forum/144-netduma-r2-early-access/

Added

Added - you only need to post once and we'll get to you

https://forum.netduma.com/topic/51611-new-xr500-beta-firmware-33535/

Good to hear, thanks for the update!

Not specifically, the closest thing I could think to do would be to change SmartBOOST to Advanced and give the guest devices a super low priority

Okay do the rest and let us know how you get on please

You both already have access Added

Great to hear, thanks for the update!

Added: https://forum.netduma.com/forum/144-netduma-r2-early-access/

Have you disabled Geo-Latency and tried again? Disable PingAssist also (set it to 0,0). If you make any changes while on the game you'll need to restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC/Console and it should work then. Otherwise, try this: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager (if on PC) Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 4 minutes Boot up application/game/client Then see if it works better.

The IP you've put there is the LAN IP - the IP you use to access the R2 - the WAN IP is the IP the Movistar gives it, that's what you'd need to put in. Unplug the router from power for 10 minutes, plug in, then wait 4 minutes, then see if it stops please.

Try this: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter with the manual option Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works better. Steady Ping won't always be able to work but if possible we will improve upon it.

I've given you Early Access, please see if the version there is more stable for you: https://forum.netduma.com/forum/151-netduma-r3-early-access/

To answer your questions: They're misclassified as peers but has no impact on your ability to filter, it's purely visual - it can/will be corrected via a cloud update. Assuming you're on the XR500 beta it may already be resolved with the cloud, in which case resync. It may do - similar to 1 it may already be resolved with the cloud - otherwise you can allow it manually - if you then provide us with the ID we can allow it. You may need to allow it a few times as they probably use multiple servers.

The best answer is to try it yourself, people have wildly different experiences on each firmware - it is better and there is more to be done, the only way to tell for you is to try it.

Added

Disable Geo-Latency, restart the game and try again please