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Everything posted by Netduma Fraser
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XR1000 bufferbloat spikes.
Netduma Fraser replied to sam_2991's topic in NETGEAR Nighthawk Support (XR range)
Apparently it uses these for PC but don't know how true that is TCP: 13000, 13005, 13200, 14000-14001, 14008, 14020-14024 -
Strange Disconnects Cutting Off Internet Access
Netduma Fraser replied to Slamchez's topic in Netduma R3 Support
Thanks for posting in that topic with the answers to those questions, we'll get to the bottom of it! -
Random disconnects with new firmware
Netduma Fraser replied to Achilles's topic in Netduma R3 Support
That's brilliant thank you, I will pass that on for the team to look at tomorrow! -
Probably best for the moment! We'll definitely be testing the game when available so we can't say for certain whether it can be filtered until then - we didn't think xdefiant would be a problem and it turned out to be
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The OpenVPN config files are here: https://nordvpn.com/ovpn/ pick the one you want, download it and then you can paste the contents into the router
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Still what I mentioned above
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[Netduma R1 and R2] not working at all
Netduma Fraser replied to glaglaman's topic in Netduma R2 Support
Type command prompt on the windows search bar, open it, type ipconfig press enter and then post a screenshot of the results here please. -
[Netduma R1 and R2] not working at all
Netduma Fraser replied to glaglaman's topic in Netduma R2 Support
Default WiFi password I wouldn't know, it'd be based on the serial number. If that's not working then connecting via ethernet and then changing it would be best. You can ignore IPv6. Could you do the command prompt for the R2 please? -
There was an issue on a previous firmware using it so it should work now doing what you did, enter config, enter user/pass - just disable the VPN once you're done using it. We can't help with the SBMM side of things though.
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Thank you, that indicates you're entering incorrect credentials, if you've done a reset or unplugged it then it's possible it's reverted to the default credentials admin / password
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Random disconnects with new firmware
Netduma Fraser replied to Achilles's topic in Netduma R3 Support
You shouldn't have to no but DHCP is the current theory from the devs. However, they have asked me to ask when it next happens: Is it all devices Is it wired or wireless Can you reconnect either by unplugging or reassociation on WiFi Can you reconnect if you set a static IP on your client? (I know you can access normally, you can ignore) Was there heavy download traffic going on? What time did it happen Can you post the logs If possible, can we get a wireshark capture of them trying to connect and failing -
Yes but do you notice any similarities with when it appears to happen e.g. when using a particular device it happens more or specific internet traffic like streaming it seems to happen? How much do the speeds reduce by? Where are you testing the speeds? How are you connected to the R3?
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eFootball 2024 (peer to peer)
Netduma Fraser replied to Nbaasim's topic in NETGEAR Nighthawk Support (XR range)
What is your connection like without the router? -
You'd get the config file from your VPN provider, it's not something I can get for you, one you have that then you should be able to connect. Nord have them I believe. Also just so you know we don't support getting around SBMM so I won't be able to help with that part specifically.
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I replied to your other topic, we can continue there
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There is a newer one here: https://kb.netgear.com/000066233/XR1000-Firmware-Version-1-0-0-74 in theory it shouldn't make any difference but there is always a chance.
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Strange things are starting to happen to my router today
Netduma Fraser replied to Movement's topic in Netduma R3 Support
Whenever you connect via a VPN you always run that risk, you're adding extra hops and therefore extra ping - we're doing work with how HVPN works with other features so it may improve -
XR1000 bufferbloat spikes.
Netduma Fraser replied to sam_2991's topic in NETGEAR Nighthawk Support (XR range)
I would suggest resetting Bandwidth Allocation, that's not necessary and then it's just a case of experimenting with the Congestion Control percentages to find what works best for you - it's individual to each person/setup so there isn't much to advise other than that -
Can you provide a screenshot of the issue you're seeing exactly please?
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Question Regarding Log In for R2
Netduma Fraser replied to itz_KonfliK's topic in Netduma R2 Support
@itz_KonfliK I'll respond in your topic -
For the moment yes that is what you'd need to do, they will be not to worry!
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Strange things are starting to happen to my router today
Netduma Fraser replied to Movement's topic in Netduma R3 Support
Okay well a new version shouldn't be too far away now