Netduma Fraser

The firmware we posted last night? Okay that would be helpful thank you!

Where are you based approximately - which ping is more accurately what you would expect from the Florida server generally?

It will only be allocating bandwidth according to the bandwidth you have made available in Congestion Control, so if only 70% has been made available then that's all that can be allocated. If a device has 50% allocation but uses just 10% and another device needs 40% but is only allocated 10% it can take that unused bandwidth and use it for itself. Well every network is different so not everyone will find the best results in the top end of the percentages, however, the tests you're using are simulating a busy network, so I'd suggest following this guide: https://support.netduma.com/en/support/solutions/articles/16000074717-how-to-test-your-internet-ping while doing downloads, streams etc to saturate your network then start with a high value for Congestion Control, say 95% check the test, decrease by 10%, check, decrease by 10% etc, until you get to a value that is pretty good and then try 5% either side of that value to see if it can be improved. It's important to note that Download & Upload on Congestion Control don't have to be the same value and that you may have a better experience with differing values. This will give you more real world values.

Did you factory reset after this update? What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode. Are ALL devices connected to the R3? What devices were being used at the time when playing? The ping spikes you are seeing on the Geo-Filter which indicates that it is originating in your network rather than being the game server.

There are ? icons on each panel of the interface which provide more information such as: The percentage you set is the max bandwidth devices have available to them, therefore preventing all your bandwidth being used (which would cause bufferbloat), the left over isn't a reserve or set for any device. However, if you're prioritizing a device this supersedes Congestion Control and can in theory use as much bandwidth as it wants, however as gaming uses very little this isn't detrimental to the overall stability of the network.

You don't need to, you're likely to have more issues if you do so

Set the download/upload down to 70% just in case. It could be the WiFi so: Split the bands, give 2.4/5GHz different names and apply - you'll want to connect to 5GHz specifically for speeds Use a WiFi analyzer to find the least congested channel and change to that Experiment with the widths to see what gives better results Ensure it's in an elevated position - not on a metal surface Ensure there aren't any electrical / wireless devices e.g headphones etc within close proximity ~3 feet if possible Set the antennae to this position _ | | _

Ah they did it manually for you - it shouldn't make the game lag no, it will only really affect who you're able to connect to - if you're a solo player then you really won't notice any difference. If you play with friends, as long as they're all on open they can connect to you.

Where have you set the static IP address for the R3 exactly? It all depends how that is done because if it hasn't been done correctly then that's why this could be happening

What about Congestion Control in Ping Optimizer > Advanced? Have you made any other changes to the R3 specifically?

Personally I don't think it is really necessary, in most cases using a VPN is going to add latency. They may have a free trial so you could try it

Did you enter PPPoE and Option 61 in at the same time as that's likely needed but if you've made your decision that's fair enough

Speeds are all fine then, is there much else happening on the network when you're noticing this behavior? If so how do you have Congestion Control set?

Split the bands, give 2.4/5GHz different names and apply - you'll want to connect to 5GHz specifically for speeds Use a WiFi analyzer to find the least congested channel and change to that Experiment with the widths to see what gives better results Ensure it's in an elevated position - not on a metal surface Ensure there aren't any electrical / wireless devices e.g headphones etc within close proximity ~3 feet if possible Set the antennae to this position _ | | _

You may be better posting in a PiHole community but this link may help https://discourse.pi-hole.net/t/why-do-i-only-see-my-routers-ip-address-instead-of-individual-devices-in-the-top-clients-section-and-query-log/3653

Potentially but very hard to say, these are the only other suggestions I could provide: Unplug the R2 from power, wait for 30 seconds, hold the Factory Reset button, while continuing to hold plug the power back into the R2 and keep holding the reset for 30 seconds then release. Wait 4 minutes, then try accessing please and see if you can go through the setup wizard. Unplug the router from power for 24 hours, plug in, then wait 4 minutes before accessing and see if you can get internet. It may seem excessive but we have seen routers come back to life doing this. You can try multiple factory resets in a row to see if that brings it back but if the other suggestions didn't work it is likely bricked.

We've just posted a new one today so it'll be two versions higher than you're on currently: https://forum.netduma.com/forum/151-netduma-r3-early-access/

What speeds do you pay for/receive? It may be worth changing your DNS to 1.1.1.1 & 1.0.0.1 and seeing if that works better

We've just posted another firmware in Early Access so worth trying that first and seeing if that helps at all.

No worries, totally get it! You can do either method. How do you implement the bridge, to a named device, IP address, physical port etc?

For support it's always best to make a topic as I'll always respond, I get a lot of private messages I can't respond to. I'll reply to your topic

Generally, if the game population is large enough then you shouldn't really notice much of a difference in search times. Of course the more servers you have in your radius the faster it would be.

Does it come online if you wait about 30 seconds?

What firmware version is this on? I can give you Early Access for a more up to date firmware which may be more stable for you.

We generally don't share any ETAs/updates until it is ready but as mannrs said still planned for this year