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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Are you accessing the interface using a bookmark? If so what's the address of the bookmark? Are you running the router speed test/Ping Optimizer while playing frequently?
  2. If you have your device in the DMZ does that improve it?
  3. What's that for, the modem? There are plenty of people experiencing the issue not on our router, I'll continue to look into it but I've not seen anyone else experiencing it so far
  4. No it's not to do with the cache but we know what it is, we'll get that sorted
  5. I mean how wide is your radius, how many servers are you covering? What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode. For browser I'm referring to that last issue of the yellow screen.
  6. You can see tick rate in Steady Ping stats but won't see send/receive rate
  7. How restrictive is the Geo-Filter? After disabling it did you reboot the game? Did you refresh on that page and it let you in? I've not seen that before but it's almost certainly the browser, what device/browser are you using to access? Are you accessing via HTTPS or HTTP? What extensions do you have on the browser?
  8. Did you follow this guide? https://support.eero.com/hc/en-us/articles/207621056-How-do-I-set-up-my-eero-if-I-want-to-keep-my-existing-router Settings > WiFi > Advanced > Split WiFi Bands
  9. When did this issue start? Are you using a VPN? Made any port changes?
  10. You'll need to adjust Congestion Control in Ping Optimizer > Advanced to reduce those numbers
  11. Are you using Game Pass? Is the console directly connected to the router or going through an AP, extender, switch etc?
  12. Possibly a port/NAT issue, have you made any port forwarding rules or used the DMZ? I'll need more information, what game are you trying to play exactly? How have you setup the Geo-Filter? Are ALL devices losing the internet or just this device?
  13. You may as well switch to simple and prioritize the console and efootball equally. That's a decent ping really, if you can't get a better ping due to server location that will be the best you can get - what kind of lag is it?
  14. Yes you can do that as long as the connection is using an ethernet cable
  15. Ideally yes you want it to be as stable/consistent as possible with minimal increases overall
  16. If it's just happening over ethernet and with the one device it could be the ethernet cable itself, swap it out for another and see if it helps at all. Are you using a VPN for the console? You'll have to be more specific
  17. Prioritized traffic based on your Traffic Prioritization settings, Background is traffic you haven't prioritized, there's no issues with what's showing there
  18. The lease ends and renews itself all the time, I'm not sure what the default is but it can't be changed on the XR, it wouldn't cause an issue accessing though. That error is definitely browser based, or you accessed using HTTPS rather than HTTP.
  19. That's an error due to the browser or if you have an adblocker enabled on the browser, disable that or try another browser and it should work
  20. Great to hear that, thanks for the update!
  21. If you follow the instructions here to upgrade: https://forum.netduma.com/topic/51611-new-xr500-beta-firmware-33535/ you should be fine, TFTP can always be done as you mentioned
  22. No need to post it on an unrelated tweet by the way, a direct tweet to us is fine, we'll see if just as fast. Are you able to load the interface if you try accessing using a PC? Are you using a VPN client on the PC itself?
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