Netduma Fraser

Good to hear you got it sorted, it was just a security update so it should have no effect on use whatsoever

They're blaming it on a 3rd party router and when replacing the bridge device it seems to work so I think it if is that device then if possible I would directly connect your PC to the bridge device for awhile and see if the same issue happens. If it does then it's definitely the bridge device and they can't blame the router, hopefully they'd then do the right thing. If not then it's more likely the bridge device and XR don't play well together, in which case you may not want to but the Dasan may be the best setup to use - if you're using the XR for WiFi then perhaps you can remove the Dasan antennae for better aesthetics. On the Internet Setup page on the XR for the timeout option update this to whatever the maximum value it will allow you to enter is, apply, reboot the router from the interface and then see if it works better overall after that. How do you usually resolve the issue if the connection doesn't restore itself?

You have Early Access so you should use this firmware which is more up to date https://forum.netduma.com/topic/60946-new-r3-firmware-dumaos-401147/

No that's not possible and internet isn't required to access the interface. Use the IP address 192.168.1.1 or 192.168.1.1/adv_index.htm to reinstall the firmware or 10.0.0.1 if that's the IP

Impossible to say just based off the information you've given but it looks like you're on an outdated version of the cloud, the cloud is out of date anyway so we'll need to update that but regardless we don't know where you're from. If you're in Europe then it's more understandable, if you had local congestion at the time its understandable etc.

Good to hear, thanks for the update!

I've not heard anything back yet, as soon as I know I'll let you know

It won't show you the game server you're connected to until you actually start searching/get into a match. Also you have filtering disabled so it's not using trying to get you games in any of the areas you've selected

They weren't able to on Friday and aren't available at the weekend, they'll try again today and will see if there is an alternative if they're unable to.

NAT is not something the Geo-Filter can cause being open or moderate. You either have an Open NAT or you don't. You do have an Open NAT. The Geo-Filter blocks the server to test your NAT - it's not causing a moderate NAT. The test because it is unable to reach the server defaults to showing moderate. When it is able to reach the server i.e. with the Geo-Filter disabled then it is able to show you Open. This does not mean you only have an Open NAT with the Geo-Filter disabled and Moderate with it enabled. The NAT is open in both scenarios, it is just the reporting that is different. @Krush can you translate what I'm saying please?

As above look for anything blocked with the map fully zoomed out to find the server responsible and allow it. However, you do not need to do this, it is not making your NAT moderate it is simply blocking the server its using to test NAT and because it can't be reached it's defaulting to reporting moderate but you're still open regardless if the Geo-Filter is enabled or disabled.

I assume you mean the router interface? What do you see when trying to access 192.168.77.1 or http://dumaos in your web browser? When did the issue start?

You shouldn't have any trouble with getting an Open NAT with how you have it set - if you disable the Geo-Filter then launch the game is it open? If so then you can ignore the reading going forward as you're actually open. Otherwise, have you ever been able to get an Open NAT through the XR?

Yeah it is a shame, perhaps you'd have more luck forcing EU servers

Not exactly no, the devs will just do it when they have a spare moment, you also don't need to be present for them to connect. As long as you've made yourself accessible how I mentioned they will keep trying.

There will be quite a few servers in that Irish location so you may need to do it a few times before you can properly filter. They may also have a ping limit in place that will prevent you from connecting to a server that far away - they did this in an update to Ricochet Anti-Cheat in BO6 so unless they've removed it then its likely still present in BO7.

Port forward 3074 for one device and 3075 for the other and then you should be able to get an Open NAT at the same time.

The latest public version of the firmware has the DumaOS version from the beta in so you don't specifically need the beta firmware. Just make sure to update to the latest public version.

Great to hear that, thanks for the update!

Added

Do you have it connected to a power extender or direct to an outlet? If an extender please try direct to an outlet. Otherwise do you have another power adapter you could try with? Sometimes if it's not getting proper power it can't sustain a connection to the interface/with WiFi.

There aren't any specific loyalty codes but you could use GAMEON10 to get 10% off. I'm unsure as to when we might do another sale at the moment.

Zoom out of the map fully, there may be a server that is getting blocked that you need to allow i.e. an authentication server like in Ireland. Also your console is showing as inactive, double check the IP on your console and double check it's the same IP as the one showing for the device you think it is on the Device Manager, if not find the correct device and add that to the Geo-Filter.

The Geo-Filter doesn't support BF6, we've tried to get it working with it but it's not possible unfortunately but aside from that disable Geo-Latency in Geo-Filter settings and that will stop you getting games outside your radius.

The connection just needs to be open long enough to upload the firmware file to it, it's not a big file so it should be plenty of time