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Found 115 results

  1. Each time I make any changes to certain settings like QOS, bufferbloat, etc, I reboot the router (as I read this was recommended with any setting changes made). After doing so, I cannot connect to the internet via wifi (connecting to internet via ethernet cable on router works however). The only solution that I found that works is to factory reset the router, which then allows me to connect to the internet via wifi. Please help. Thanks in advance.
  2. Issue: I had been using the XR500 for about a year now with no issues, using both geolocation and QoS successfully, I had been running 2.3.2.56. Last night this all changed with no change of settings or environment that I’m aware of. My connection this morning began dropping randomly, often after only 5 minutes of usage. When the connection drops the Wi-Fi network (both 2.4 and 5GHZ networks) disappear. Both devices that connected via hardline and on Wi-Fi experience this lack of connection. All devices in my home (phones, tablets, laptops, etc) are experiencing this issue. I verified with my ISP (Spectrum) and nothing is wrong on their end. When the network comes back I’ll start using it again, as normal, and anywhere from 2-15 minute later the issue repeats itself, the network disappears and comes back 1-3 minutes later. There is no website, traffic, or device that seems to be consistently causing this issue. What I’ve tried so far: I’ve tried the basics and turned unplugged both my router and modem for 2-3 minutes and plugging them back in. I’ve turned QOS off, DOS and Port Scan , Geolocation off. I disabled port triggering (which I was not using) just in case this was somehow part of the issue. I tried backing up my configuration, returning to factory settings, and then restoring from my backup. I set my system to use Static IP addresses rather than Dynamically from the ISP. I noticed the following events occurring my logs with some regularity. [DumaOS] DHCP new lease allocated., Thursday, March 19, 2020 15:56:37 [DumaOS] DHCP new event., Thursday, March 19, 2020 15:56:37 I tried using the V2.3.2.40-C242a. hotfix firmware. I also tried the original V2.3.2.40 firmware. Last thing I did was upgrade back up to .56 from .40. And for a while the .40 firmware version seemed to fix things, but then 7 days later on March 26th (today) things started back up with no changes to any settings, or new devices. All the same symptoms and issues listed above. I went on to do countless factory resets and firmware changes, jumping around from .40, .40-C242a, and .56. Every configuration will be fine for about 5-10 min and then the issue starts back up. Where I stand with things: Modem: Motorola SURFboard Model: SB6141 (note this modem is mine and not owned by Spectrum, it is from their approved list) XR500 V2.3.2.40 Geo-Filter – off QoS – off Port triggering -off Guest Wifi – off No VPN in use Using Static IP addresses With the new work from home situation resulting from Coronavirus this issue really couldn’t have come at a worse time for me and my wife. It is essential that we have a reliable internet connection. Any assistance you can give would be helpful. If there is a specific log set that could be helpful please let me know.
  3. i would like to request a Automated Scheduled Reboot Feature added to the firmware capabilities for the Netgear XR500 Router. this feature is present on every other commercial router. Reason: the Router Performance sometimes Degrades over time or will not put through internet data. After Reboot the performance is top again or the internet data will be put through again.
  4. hi I have bought yet another XR500 as my WiFi on the R1 isn't powerful enough in the apartment i live at. the problem i have now is with the R1 i get the most stable connection ever see pic and the XR500 i cant achieve the same same no matter what i have tried? can someone help me on this matter as i feel like sending the XR500 back 😞 top Pic is R! and Bottom is XR500
  5. I just recently purchased the XR500 and Arris SB8200 to replace my Nighthawk r7000 router and my Motorola SB6141 modem (and all new 5ft CAT-7 cables). My current situation...there are 3 of us in the house. I have a two Xbox ones and a PS4 hardwired to my XR500. Then, there are about 9 other devices that connect via wifi (most 2G and a few on 5G). There are many times where the two Xbox Ones are online at the same time, but I only use geo-filter for one of them (the one I play COD on). The router is located in the FROG where all online console gaming happens, but most wireless devices are used downstairs. My goal was to use the XR500 to improve my online gaming experience via geo-filter and have better WIFI presence downstairs. I need setup advice to help with my setup mentioned above. My first router upgrade choice was the Nighthawk X6S as it has 6 antennas. Will the XR500 work with my current setup? If not, should I just go with another router? p.s. I setup the new modem and router yesterday about 5PM EST and work up this morning and no internet when I tried looking on my iPhone. I was connected to the WIFI, but when I looked at the router the internet light was blinking (red or orange - I am colorblind lol). I tried resetting the modem, then the router and nothing. So, I left the router on and just reset the modem and it came back online (flashing white light). I hope this makes sense and if you need more information, please let me know. Thank you in advance!! mz
  6. Hello, I have bad experience with my modem HH3000 Bell from Montreal (Canada) even with 400mb Fiber i have lags and latencies in my ps4 games, i bought Nighthawk XR500 and connected it with my modem and still have thoses issus and lags. So i bought "TP-Link MC220L Media converter Gigabit 1000 Mbps RJ45 " to delete my modem and connect fiber to xr 500 but i didn't work, so i set PPPoe as internet setting and my username and passeword from my ISP but it didn't work. So i saw a lot of people on internet that did it but in another routers there is the setting in other routers : - SFP insterted into the media convertor, attached to my RT-5300 in the WAN slot.- Connection will be PPPoE- enter your bell B1 username and your password.- in the LAN enter vlan 35 for Internet So please can you help me to connecte my xr 500 to Tp media converter with the right settings in router ?
  7. Hi, Since last week, when I try to access to the router interface of my XR500 from my android tablet or phone using chrome, the page starts to load then crashes (page turns white, sometimes need to force close chrome). It's crashing on every page except the settings one. I've already cleared the cache with no success. Nothing in the logs too. Its both on android 9 chrome 80.0.3987.99 and android 8 chrome 80.0.3987.87 It working on my windows 10 chrome 80.0.3987.106 Thanks
  8. Lately I've noticed a lot of internal IP addresses that do not match up with any devices on my network. Everything I run is setup on the 192.168.1.x subnet, and the only thing outside of that subnet is the cable modem's web interface. Anyone have an idea of what's going on here? These are the phantom LAN IP addresses that Geofilter has shown over the past day or so when manually pinging the connections from null island: Name ID Allowed/Denied Host Type 192.168.100.7 c5c03c075d64a3a8 Denied Peer 10.0.0.83 610a8853a700fb00 Denied Peer 192.168.178.27 13c0501b5db2a3a8 Denied Peer 10.0.0.22 610a4b16a700fb00 Denied Peer 10.0.0.139 610ac08ba700fb00 Denied Peer 192.168.111.14 d0c0430e5d6fa3a8 Denied Peer 192.168.0.38 61c05b265d00a3a8 Denied Peer 192.168.0.155 61c0d09b5d00a3a8 Denied Peer 192.168.0.4 61c039045d00a3a8 Denied Peer 10.0.0.171 610ae0aba700fb00 Denied Peer 192.168.86.241 b7c026f15d56a3a8 Denied Peer 172.17.60.209 9dac06d1493c0c11 Denied Peer 192.168.0.21 61c04a155d00a3a8 Denied Peer 192.168.100.58 c5c06f3a5d64a3a8 Denied Peer 10.68.129.238 e20a23eea7813f44 Denied Peer 192.168.20.189 75c0f2bd5d14a3a8 Denied Peer 192.168.0.17 61c046115d00a3a8 Denied Peer 192.168.43.5 8cc03a055d2ba3a8 Denied Peer 192.168.0.13 61c0420d5d00a3a8 Denied Peer 192.168.0.20 61c049145d00a3a8 Denied Peer 192.168.2.105 63c09e695d02a3a8 Denied Peer 192.168.0.36 61c059245d00a3a8 Denied Peer 192.168.18.105 73c09e695d12a3a8 Denied Peer 192.168.0.171 61c0e0ab5d00a3a8 Denied Peer 192.168.100.154 c5c0cf9a5d64a3a8 Denied Peer 192.168.11.80 6cc085505d0ba3a8 Denied Peer 192.168.188.21 1dc04a155dbca3a8 Denied Peer 192.81.245.122 56c0af7a5df54c51 Denied Peer 192.81.245.119 56c0ac775df54c51 Denied Peer 192.168.0.5 61c03a055d00a3a8 Denied Peer 192.168.0.105 61c09e695d00a3a8 Denied Peer 10.0.0.142 610ac38ea700fb00 Denied Peer 192.168.0.48 61c065305d00a3a8 Denied Peer 10.0.0.147 610ac893a700fb00 Denied Peer 192.168.178.77 13c0824d5db2a3a8 Denied Peer 192.168.178.56 13c06d385db2a3a8 Denied Peer 192.168.0.7 61c03c075d00a3a8 Denied Peer 192.168.0.31 61c0541f5d00a3a8 Denied Peer 192.168.0.173 61c0e2ad5d00a3a8 Denied Peer 10.0.1.13 620a420da701fb00 Denied Peer 172.20.10.8 6bac3d08490a0f14 Denied Peer 10.0.0.31 610a541fa700fb00 Denied Peer 192.168.0.6 61c03b065d00a3a8 Denied Peer 192.168.0.3 61c038035d00a3a8 Denied Peer 192.168.254.16 5fc045105dfea3a8 Denied Peer 192.168.86.30 b7c0531e5d56a3a8 Denied Peer 10.0.0.49 610a6631a700fb00 Denied Peer 192.168.0.14 61c0430e5d00a3a8 Denied Peer 192.168.15.2 70c037025d0fa3a8 Denied Peer 192.168.43.192 8cc0f5c05d2ba3a8 Denied Peer 192.168.0.108 61c0a16c5d00a3a8 Denied Peer 192.168.0.30 61c0531e5d00a3a8 Denied Peer 10.0.0.135 610abc87a700fb00 Denied Peer 10.0.0.212 610a09d4a700fb00 Denied Peer 10.0.0.14 610a430ea700fb00 Denied Peer -Null
  9. I cannot get the geofilter to work on the XR500 for Destiny 2 on Xbox One no matter what I try. Let me preface this by stating that I've tried using the Destiny setting, stopped using the Destiny setting and set my range to the minimum of 69 miles and set my location in Antarctica, tried auto ping only, tried strict only, tried both auto ping and strict, added both of my primary consoles in the Add Device section, tried wired and Wi-Fi and have the bridge setting turned on in my gateway. Nothing works. The reason that I purchased this router was strictly for the geofiltering, and I've talked to a few people that have it while gaming that said they set their geofilter to only match up with themselves and it works 100% of the time. Unfortunately that was awhile back and as they were random players on different continents I didn't bother adding them or asking more about it. I use my consoles to help people rank up in comp by win matching. If you don't know what that is, I have 2 host consoles and bring 2 players into each party. I then launch into comp, choosing which console to launch first to ensure that is the one that gets host, and as soon as they match but before they launch in I back out the fireteam that isn't host. The host fireteam loads into a match with no opponents and it's an instant win for that team and no loss for the other team. I'm a PvE player. I haven't played competitively in over a decade, and have no desire to. Most of the people that I play with are in the top 100 or 200 in raid leaderboards, strikes etc. and have no interest in playing PvP, nor do I. That being said, certain guns can only be acquired through playing comp. Rather than employ a method that would be considered cheating and hurting other players' stats, I do this to help people get the glory they need to acquire the guns they want (or at least the quests for them). I don't do kill lobbies. If someone wants the gun that bad then they can go in and get the kills the old fashioned way, but some people simply don't have the time, skill or friends with the skill to confidently go into matchmaking and hit the glory that they need. Not to mention people that manipulate connections to lag you out so that they get the win. Long story long... I was able to match up relatively easily when everyone was around the same glory (prior to purchasing the XR500), but if everyone was 4000 - 5500 glory except for one guy that was at 1000 glory they would never match. Hence the router purchase. I've spent hours and hours trying different configurations, selecting different consoles to be host (had some friends bring theirs over and was running 6 simultaneously) and still no dice. Is there a solution to this issue? Does geofiltering even work in Destiny 2 anymore? I can get it to work to where I can load into strikes solo, and I can also load into the tower solo. I can have both host consoles with a full fireteam load into their own instance of the tower or any planet, but for the life of me I can't get them to match up in comp regardless of the location I set or the settings I've tried. Please for the love of all things holy someone have a solution so that I didn't just throw away $300. Thanks in advance for suffering through my rant lol
  10. My apologies if there's another thread on this. I did search and found some similar troubles people are having, but I'm not using VPN or IPV6 and after 30 minutes of poking around I've decided to raise my hand and say "help me!" First the problem: When I click the QoS Menu it times out and tells me this R-App isn't loaded yet and to try again in a minute. I need to prioritize Skype traffic over everything else. So, I started here: https://kb.netgear.com/24266/How-to-enable-Quality-of-Service-QoS-on-routers-using-the-NETGEAR-web-interface But these instructions seem to not reflect my options. For instance, it says to click Advanced->Setup->QoS srevice. However, I have no initial starting option of "Advanced." I did try Settings->Advanced Settings but there is no option for QoS anything so that doesn't seem to be the right steps. Thanks for the help.
  11. Hey guys, just looking for some advice, I’ve had a XR300 router for around 3-4 months, other than getting to the bottom of the QoS issue I did find a way round it. However I noticed over the last month, my xr300 has been doing random restarts, wireless devices are disconnecting etc. Anyway I was wondering before I return the XR300, should I pay a little extra and get the XR500? I know there isn’t much difference if at all in the Duma OS part but my thinking is with the hardware being a little more powerful would it still be worth upgrading? Thanks
  12. These 2 screen shots where taken during a 3v3 destiny crucible match. I can understand allowing null island to connect but the one from Brazil with >100ms ping and the 3 "blocked" connections from the US... GeoFiltering does not work as advertised. I have already done the recommended power cycle on the PlayStation, modem, and router. Deleted the PlayStation as a device while it was powered off, and recreated the device profile once online again. The only thing i can think of left to try at this point is to do a factory reset and hope that changes something.
  13. Hi, I've been suffering lag issues with my connection since the year dot... I've tried everything to combat this. from buying the xr500 and setting 70-70% buffer bloat to buying stand-alone modems. nothing seems to work. My gameplay is terrible I always come off second best in any battle, I have found that if I use an automatic weapon from distance i stand a much better chance of getting kills but when I go head to head or use a sniper rifle I might as well not bother... I then started looking into this and came across the puma 6 chipset that was causing ping spikes by testing my router and modem (Vodafone router, Netgear modem, Openreach modem and tp-link modem/router) these are the combos I have tried... I have also tested each one individually by using the DSL reports test http://www.dslreports.com/tools/puma6 this has shown that all of my hardware is failing and resulting in major spikes up to 700ms and mainly red and amber results. I can't tell if the xr500 has anything to do with this or that it's just a faulty chipset in all the modems and the xr500 is just reporting the result of what's coming through the modem. I have also used ping plotter to see if i could replicate some of the unstable latency/pings and its not conclusive partly because I'm only using the free version of ping plotter. I have also tried playing about with my NAT type by doing port forwarding, DMZ, UPNP and opening nat on my WAN menu. I have tried UPnP on and off, consoles in the DMZ and out but nothing seems to have been very successful. I get an open NAT but the gameplay is really bad. I recently bought a tp-link vr300 and noticed it had an option for a full cone NAT. I have enabled this and closed the NAT on the XR500 and also added port triggering on my tp-link to all the relevant ports for my game and it seems to be playing a lot better but this might just be a placebo. does anyone have suggestions on how to overcome the puma 6 chipset high ping problems or good UK modem that doesn't use it? don't want to buy another modem only to find it's going to give me the same problems and if you have had any experience with full-cone NATs and the best setup for gaming.
  14. Hey guys, I've been lurking on these forums for a while now though this is only the second time I've posted. Let me start by saying thank you to anyone and everyone whom takes the time to read this, even if you don't know what to make of it, or haven't a piece of helpful information to put forward. Let me also say I have learned so much about networking and technology over the last 3 years searching for a resolution to my problem, and for that I am thankful because I truly am passionate about technology and learning about the underlying mechanics that drive it and even allow it to operate. But with that said, I should have come here sooner looking for help but I'm stubborn and tend to be impatient, and posting in a forum to wait forever for a response seems unattractive as I have had not great experiences with posting on forums in general and receiving help. I'm also autistic and tend to be more of an introverted recluse, so asking for help isn't something that comes easy for me. A brief foot note I'll add in an effort to be as through and helpful as possible. My services are internet only 300/300 symmetrical. Provider of course being Frontier. Network topology is very simple which is as follows, Alcatel Lucent i-211m-l ONT - Nighthawk XR500 - LAN. I've gone down the list of simple common sense troubleshooting recommendations you'd expect from anyone with even the slightest inkling into networking such as, eliminating the possibility of a bad Ethernet cable, running ping plotters to check for oddities in line activity, even doing line quality checks at dslreports.com, and to no avail. From all that I can tell with ping plotter line quality appears great as you'd expect on a fiber optic connection. I can share results of dslreports line quality test or ping plotter if requested, but again no indication as far as I can tell that anything is a miss. One thing I will say though that strikes me as odd, and having read extensively on NAT, especially enjoying the comprehensive and meticulously written article Badmodems has on the subject. Full Cone, Partial Cone, and Port Restricted NAT being the most common ways NAT is implemented, it confuses me that when I forward a port to say my phone to check if it's actually being opened, then do a port scan from say canuseeme, sometimes I get a LAN access from remote in the logs indicating to me that a connection to said port was at least attempted, sometimes I don't, but it never says on the other end that it was successful. It either always says connection timed out, or port closed. Even with NAT Filtering set to open. Which bothers me more than a little. I've also read a little about Teredo regarding Xbox and how Microsoft handles NAT and the implications of needing players to have the ability to connect to one another. I definitely have a few questions regarding that and possibly what Sony's version of Teredo is. My problem has followed me across two ISP's and two routers for three years now. First with spectrum using a Nighthawk R7000, and a Arris Surfboard cable modem I purchased to entirely eliminate ISP equipment from the equation. Now with Frontier Fios, an Nighthawk XR500 and a direct connection to an Alcatel-Lucent i-211m-l ONT. The common denominator being Netgear Nighthawk routers. The issue I'm experiencing is strange to say the least. Every device I own and use I experience "lag" or latency when using said device. A list of those devices includes an Xbox one X, PlayStation 4 Pro, Asus ROG Phone 2, Razer Phone 2, Dell Laptop, and many more I won't arbitrarily list. Suffice it to say it's anything and everything I use. Alongside a very high latency when using any of these devices is a strange phenomenon, where I feel like things on the screen are almost warping and changing size, almost the way say a scaling feature would work. And with that also comes this odd two dimensional quality everything from games to YouTube videos exhibit. To elaborate on that a little more, as a for instance when I am not experiencing the issue (which is very rare) things look amazing in games, be it on my ROG phone 2 playing PUBG Mobile, or on my PlayStation 4 Pro playing Call of Duty. It's like the textures are so alive with depth and detail and the colours appear so much more vibrant, intricate, and present. Strangely enough, I would describe the issue I have with audio in a very similar manner, where all the detail and nuance is gone. I can't hear enemy players in things like PUBG Mobile or Call of Duty for the life of me (literally lol) until it's too late or I'm dead. Sensitivity in games is also very inconsistent, and never feels the same. Whether it's the touch screen of my phone, keyboard and mouse, or a controller. YouTube videos appear pixilated and blurry almost, lacking in visual and audible information. Players in games like Blackout and PUBG Mobile are very difficult for me to spot. And distances are very difficult to gauge, where it seems like things on the map, be it players or objects, appear farther away than they should be. Things like my wingsuit in Blackout are consistently pixelated and fail to properly render in. And lighting and shadows are also very strange with things appearing darker than they should be sometimes, like shaded areas and inside of buildings. Sometimes I'll walk into a structure for instance, like long barn in Blackout right beside red barn, by wagers and silo and it will be dark and oddly lit and suddenly the lighting will change where I can see and it's lit up the way it should be. There are other oddities such as haptic feedback being horribly inconsistent across the board on every Android device I've owned in the last three years. And typing feels very slow and tedious, with what I would also describe as a "lag" or latency regarding the input of characters and haptic response to hitting a key. Again, when things are working properly the small percentile of the time they do, this is not the case and everything feels so responsive and it's effortless to type things out. And on a $1000.00usd phone sporting a Snapdragon 855+ , Adreno 640 GPU, Cortex A-76 architecture, and a prime core clock speed of 2,960 MHz, I would hope the very least I should expect to be a responsive keyboard lol ;D. Anyway I've rambled long enough, and apologize for being long winded. To anyone who reads this, let me thank you once again for doing so regardless of whether you have some helpful piece of wisdom to offer or not. I'm at my wit's end with this issue and it's causing me to go to some very dark places psychologically, so any help is most certainly appreciated. Again from the bottom of my heart, thank you.
  15. im having issues with geofilter when i turn it on and set everything it also blocks the voice chat in certain countries i set this im getting pretty annoyed this happens on psn ps4
  16. Is there anything special I need to do or is it just plug and play straight out of the box? Also why does the xr500 lag on my the phones connected to it? I also get more lag and huge lag spikes with this router than my old wndr3400v2? I assuming I may have done something wrong durring the install?
  17. Hey all, Owner of a brand new XR500 here. Unfortunately upon testing with some gaming tonight, my XR500 (on the latest available firmware) appears to be exhibiting the dreaded "internet drops out for 5 seconds then comes back" issue. I've attached a log from the router in case anyone knows what might be causing it. Client is a W10 desktop wired to a dumb-switch which the XR500 goes through to talk to other devices. I'd prefer not to have to put a smart switch in as a replacement. Does anyone have any ideas? My partner also works from home via a VPN and requires a constant connection, so if I'm unable to fix this then it'll mean, sadly, I have to return the XR500. Thank you in advance. log.txt
  18. hey all, recetntly, my geo filter didnt work. It didnt show any servers or players on my map. After i rebooted it, it was fixed. It worked regularly. However now, when I play with friends, i get extreme lag spikes all of the sudden (my friends live inside of the geofilter radius) here how my gaming experience looks like: Alone I have no issues: but with my friends its unplayable... how can I fix that? also question on the map: why do i get connected to a server in ireland when that is clearly not inside the radius...? When I click on the tab down right it takes forever to load 😕 and when I try to flush the cloud it says "this action takes longer than usual". But my ISP says there is nothing from with my connection, and theyre right, on my phone etc. there are no issues Thanks in advance!
  19. Hey all, I have severe connection issues with modern warfare (and ps4) and I hope you can help me. First Problem: PS4 Party Chat It is really difficult creating a party where I can talk to my friends. The geofilter blocks them for some reason. Even when I whitelist them, it takes at least 8 times rejoining until i can talk to them (they also live inside the radius). Is there a fix to this? Second Problem: Extreme Lag (Despite using Ping Assist) At first only 1 out of 10 games were extremely laggy, but now almost every game is very very laggy, it looks like this: I have set a Geofilter radius around me. And even set a Ping assist, but lobbies like this happen way too often. Sometimes, the game starts regularly, and after 1 min it goes downhill. Especially when I connect to the server in Italy I always get a laggy game. I think this might be a mislocated server (wish I could give you the ID of it, but when I click on it the tab down right loads for ever) Also: Why do server sometimes show up as a server icon and sometimes as a Peer Icon? Third Problem: Mislocated Servers / Another Geofilter Problem? Sometimes I get connected to a server outside my radius as seen here: Once I got connected to a Server in Paris, and once in the South of England. (The one in Paris i got connected with a ping assist of 40. the one in england my ping assist was at 0). Mislocated servers as well? I never whitelisted them. Fourth Problem: Mini Lags / Package loss In games where I dont lag all over the place (rare at the moment...) I have always package loss or mini lags as seen here: Package loss indicator on the left. Right now I cant really tell if the lobby I am in i am getting the best connection possible. Either Mini lags or complete disconnect. I play on a wired connection. Alright this was a little much input sorry. But I just want it to work again like in the beginning where I got my XR500 (October 30). Everything worked perfectly then. I got a perfect lobby every time, never had lag or connection loss, my shots connected and no PS4 Party connection issues. I just don't know what happened that it doesnt work like that anymore. As always, thanks in advance for your help!
  20. Hi all, I seem to have issues with the geofilter on my XR500. I live in Germany. When I bought the XR500 I set my radius on around 450 KM around me to connect to the 2 closest Modern Warfare servers (taken from the dumaOS Modern Warfare Servers). At the beginning, it worked perfectly. It took a little bit longer to find a game, but when I did the connection was amazing! Now, since some days, I find games extremely quick and play against people from spain for example, who clearly had a connection advantage (so I guess the server was closer to them, outside of my radius) So I did a test: I shrunk the circle to the minimum (100KM), in this radius there are only villages around my city, and non of the servers are in the radius. According to the radius, I shouldn't find any games. But then I searched for a game and found one immediately, playing against spanish and french people (I live in east germany). Does anyone know why it suddenly stopped to filter? Hope someone can help me! Thanks in advance!
  21. Hello I see a similar issue for another XR500 user here : https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/XR500-HomeKit-issues/m-p/1515520#M445 I got 3 Apple Device connected an Apple TV, a Homepod and a Yeelight E27 My first issue is sometimes I can't control my Homepod and Apple TV. Second issue is when I control my yeelight I can't control my Homepod and Apple TV. I already try remove and readd accessories, disable IGMP, restart my devices and the XR500, use statics IP and disable SIP ALG.
  22. Guys I need your help.. Always after a reboot i cant manage me XR500 to get internet.. And this time is the worst ever.. For 1 hour now am trying to make it work but this is impossible... I tried Multiple reboots Unplug cables Unplug power core Reboot of modem The only thing i didnt try its factory reset because i don't want to loose my settings and saved devices... Any idea please?
  23. TO WHOM MAY HELP: I've had this XR500 Router for a year now and its given me nothing but problems, and anywhere that i search im told its the Firmware. My most current issue is that When im playing games, or even just streaming something, on my hardwired devices, they keep briefly disconnecting. Currently i'm playing the new call of duty and every 1/5 games it disconnects me from Xbox Live and says you need an active internet connection.
  24. Hallo zusammen, bitte entschuldigt falls es schon beantwortet wurden ist, aber ich konnte so keine direkte Antwort finden. Ich würde gerne den "Netgear Nighthawk XR500" kaufen. Zur Verfügung steht: Internet von Vodafon mit 200Mbit/s via Kabelanschluss Als Modem mit Router läuft eine Fritz!Box 6490 Cable mit FritzOs ver. 7.0 Die Fritz!Box hat sowohl einen IPv4 als auch einen IPv6 zugang gleichzeitig. Zu meinen Fragen: Ist ein grundsätzlicher Betrieb überhaubt möglich um die Funktionen des XR500 zu nutzen ? Da AVM scheinbar keinen Bridge Modus mehr zulässt, reicht es dem XR500, wenn er innerhalb der Fritz!Box einen Exposed Host Zugang bekommt ? Vielen Dank und liebe Grüße ! :)
  25. Hello, I've been noticing everyday at 1:44 PM that my Computers internet will cut out for a split second and then reconnect. I was trying to figure out for awhile what was causing this and in my routers logs, I see that the DHCP lease renewal is happening at that same exact time each day. The big issue with that is that I have a job and work during the time this keeps occurring and it cuts me off of my work software and any calls that I am currently on. Here are the logs from System Information: [DumaOS] DHCP lease change., Saturday, November 09, 2019 12:44:29 [DumaOS] DHCP new event., Saturday, November 09, 2019 12:44:29 [DHCP IP: 192.168.1.16] to MAC address 1c:1b:0d:68:8b:b9, Saturday, November 09, 2019 12:44:29 [DumaOS] Error parsing line in ARP table: 'fe80::242:5aff:fe9e:5019 dev brwan lladdr 00:42:5a:9e:50:19 router STALE', Saturday, November 09, 2019 12:44:22 [DumaOS] Error parsing line in ARP table: 'fe80::d5b:22fc:462d:fd88 dev br0 lladdr 1c:1b:0d:68:8b:b9 REACHABLE', Saturday, November 09, 2019 12:44:22 The IP for the Computer that keeps cutting is the one that is listed as 1.16. I also noticed a few errors before it happens, not sure if they are related to why I am cutting out or not. I'm trying to figure out if there is a way to change the timing on the lease change, without having to manually be on to do it. I'd like to try to set it for something like 4AM in the morning, so that way it won't interfere with anything going on from 7AM - 1AM. I just bought my XR500 last week and noticed this happening right away, but thought it was something else going on. I tried calling support today and they told me the DHCP lease change should not be cutting my internet and didn't really do much to help, was told I was getting a callback in 30 minutes and have gotten none in the past hour, so any help is appreciated. Edit: I also noticed another weird issue looking over my logs again. It seems like one of my IP's seems to not renew correctly. Not sure what is going on there, but the device is a PLW1000. Here are the logs for that: [DumaOS] DHCP lease change., Saturday, November 09, 2019 13:55:06 [DumaOS] DHCP new event., Saturday, November 09, 2019 13:55:06 [DHCP IP: 192.168.1.13] to MAC address dc:ef:09:3d:06:27, Saturday, November 09, 2019 13:55:06 [DumaOS] DHCP lease change., Saturday, November 09, 2019 13:54:34 [DumaOS] DHCP new event., Saturday, November 09, 2019 13:54:34 [DHCP IP: 192.168.1.13] to MAC address dc:ef:09:3d:06:27, Saturday, November 09, 2019 13:54:34 [DumaOS] DHCP lease change., Saturday, November 09, 2019 13:54:03 [DumaOS] DHCP new event., Saturday, November 09, 2019 13:54:03 [DHCP IP: 192.168.1.13] to MAC address dc:ef:09:3d:06:27, Saturday, November 09, 2019 13:54:03 [DumaOS] DHCP lease change., Saturday, November 09, 2019 13:53:31 [DumaOS] DHCP new event., Saturday, November 09, 2019 13:53:31 [DHCP IP: 192.168.1.13] to MAC address dc:ef:09:3d:06:27, Saturday, November 09, 2019 13:53:31 Edit 2: I went to renew it at a better time and got even more error parsing lines. Not sure what it means or if that could be causing the internet issues or not. Here is what I gathered [DumaOS] DHCP lease change., Saturday, November 09, 2019 23:49:04 [DumaOS] DHCP new event., Saturday, November 09, 2019 23:49:04 [DHCP IP: 192.168.1.16] to MAC address 1c:1b:0d:68:8b:b9, Saturday, November 09, 2019 23:49:04 [DumaOS] Error parsing line in ARP table: 'fe80::ce40:d0ff:fe4d:b49e dev brwan lladdr cc:40:d0:4d:b4:9e STALE', Saturday, November 09, 2019 23:48:58 [DumaOS] Error parsing line in ARP table: 'fe80::242:5aff:fe9e:5019 dev brwan lladdr 00:42:5a:9e:50:19 router REACHABLE', Saturday, November 09, 2019 23:48:58 [DumaOS] Error parsing line in ARP table: '2600:8800:5c00:90f:f0ff:182c:6394:a9cb dev br0 lladdr a0:c9:a0:b6:f3:ff REACHABLE', Saturday, November 09, 2019 23:48:58 [DumaOS] Error parsing line in ARP table: 'fe80::40fb:39c5:66c:12c7 dev br0 lladdr a0:c9:a0:b6:f3:ff REACHABLE', Saturday, November 09, 2019 23:48:58 [DumaOS] Error parsing line in ARP table: '2600:8800:5c00:90f:2c45:51d0:62aa:ade2 dev br0 lladdr cc:c0:79:61:21:5b REACHABLE', Saturday, November 09, 2019 23:48:58 [DumaOS] Error parsing line in ARP table: '2600:8800:5c00:90f:bc6a:f00a:6720:c712 dev br0 lladdr b4:f7:a1:bc:48:04 router STALE,. Saturday, November 09, 2019 23:48:58 [DumaOS] Error parsing line in ARP table: 'fe80::d66:5624:a04b:c476 dev br0 lladdr 28:18:78:8a:8e:58 REACHABLE', Saturday, November 09, 2019 23:48:58 [DumaOS] Error parsing line in ARP table: 'fe80::162d:9ea1:3f3b:3d05 dev br0 lladdr cc:c0:79:61:21:5b STALE', Saturday, November 09, 2019 23:48:58 [DumaOS] Error parsing line in ARP table: 'fe80::ce40:d0ff:fe4d:b49e dev brwan lladdr cc:40:d0:4d:b4:9e STALE', Saturday, November 09, 2019 23:48:54 [DumaOS] Error parsing line in ARP table: 'fe80::242:5aff:fe9e:5019 dev brwan lladdr 00:42:5a:9e:50:19 router REACHABLE', Saturday, November 09, 2019 23:48:54 [DumaOS] Error parsing line in ARP table: '2600:8800:5c00:90f:f0ff:182c:6394:a9cb dev br0 lladdr a0:c9:a0:b6:f3:ff REACHABLE', Saturday, November 09, 2019 23:48:54 [DumaOS] Error parsing line in ARP table: 'fe80::40fb:39c5:66c:12c7 dev br0 lladdr a0:c9:a0:b6:f3:ff REACHABLE', Saturday, November 09, 2019 23:48:54 [DumaOS] Error parsing line in ARP table: '2600:8800:5c00:90f:2c45:51d0:62aa:ade2 dev br0 lladdr cc:c0:79:61:21:5b REACHABLE', Saturday, November 09, 2019 23:48:54 [DumaOS] Error parsing line in ARP table: '2600:8800:5c00:90f:bc6a:f00a:6720:c712 dev br0 lladdr b4:f7:a1:bc:48:04 router STALE,. Saturday, November 09, 2019 23:48:54 [DumaOS] Error parsing line in ARP table: 'fe80::d66:5624:a04b:c476 dev br0 lladdr 28:18:78:8a:8e:58 REACHABLE', Saturday, November 09, 2019 23:48:54 [DumaOS] Error parsing line in ARP table: 'fe80::162d:9ea1:3f3b:3d05 dev br0 lladdr cc:c0:79:61:21:5b STALE', Saturday, November 09, 2019 23:48:54 Some more information: I noticed when it all renews, all 4 ethernet ports lights turn off and back on within 5-10 seconds, so I'm not really sure what is going on.
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