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Found 73 results

  1. So I have had this device for a few months now (maybe 4). Anyway it was fine out of the gate. When I initially had it it was on Verizon FiOS, about 2 months back I switched to Comcast and the initial cut over went great, then about 24 hours later it would not get an IP from the modem. Long story short after a few hours on phone support we did a full reflash of the Firmware and reconfigure and all is well.. kinds of.. Since then I have had to hard code my provider DNS info for the connection to even work. Any time I power cycle the router I then have to power cycle the modem or it will never connect (this happened with the rented and my own bought modem). also when new clients are added to my network they will not show up in the Device Manager until I do a full router reboot.. It's currently running XR500 V2.3.2.40 Firmware. Thoughts, suggestions...??
  2. Hi All, Was wandering if there will ever be a software update to include dhcp option 60 & 61. I use Sky fibre unlimited, brought the xr500 and two different modems (Netgear DM200 & Draytek Vigor 130), neither will work due to the lacking of being able to send option 60 & 61 from the router. Now I am buggered, I dont wan’t to add more layers of devices to get this working. Thanks
  3. Hi Here is a guide on how to successfully create Port Forwarding rules to guarantee you an OPEN NAT on your Nighthawk XR Series router. For a list of required ports for a certain game please consult portforward.com for a comprehensive list or comment on this post or message me and I will provide you with the port numbers for your game and Console/PC. PLEASE NOTE: If you have your router behind a modem/router combo then you must disable UPnP and/or any port forwarding rules you have have configured on it.
  4. I recently made a post (feel free to remove) that made my issue more complicated than I needed. After watch a Twitch streamer Duma partner, triplewreck, the R1 router with the Hybrid VPN feature specifically offered the option to exclude "rtmp" services. The Xr500 does not offer that. However it is exactly what I needed to exclude my stream from the VPN on my router. What would be the equivalent for me to input into the Hybrid VPN for the XR500?
  5. I've had the XR500 for about a month now and the last few days I've had the router completely crash and reboot itself at least a couple of times per day. I've tried unplugging everything for 5mins but thats not solved anything. I also tried looking into the logs but cant see anything of use. Not sure If anyone can suggest anything or if its a known problem?
  6. For all of you that are new to port forwarding and want to use it as a more reliable way of opening ports that are needed for your gaming needs then look no further than the portforward.com guide to help you with a step by step guide. Please remember to disable upnp as you cannot port forward and use upnp at the same time without port conflicts. https://portforward.com/netgear/nighthawk-xr500/
  7. I have noticed a possible error with on the Xr500. I did a dns leak test whilst connected to my vpn provider and noticed a leak. I went and changed dns servers and my connection went dead, not even a reboot would restore the link. I had to start the "setup wizard" in order for the link to be established. I did not have to go through the setup completely just until i put in my pppoe credentials. It is a long time since I did a dns leak test so not too sure if it is the current firmware. I would need other members to try and change dns who have pppoe to know for sure.
  8. I have encountered a bug and confirmed it by testing it multiple times. My security camera system can be accessed via 4G outside my home network. And with device priorities set up to anything other then the default my camera times out and won't stream. So leaving default it works, and changing to 30% xbox for up and down caused my camera to time out and not stream. Why would this be happening even when my xbox if not even on so the device prioritisation red light isn't even on?
  9. I have five consoles. All running full bore. Why can't I add a fifth device to be able to be under the geo filter? Will I ever be able to use more than four devices within the geo filter? What can I do to get it to work? Will this limitation ever be resolved?
  10. Hello I have a quick question. I have my PS4 to receive 60% of the bandwidth on download and upload and my fire stick has 30% etc. When the PS4 is switched off will it’s 60% be split between the remaining devices on the network or will the fire stick only ever receive 30% no matter if the PS4 is turned on or off. Thanks
  11. I recently purchased a Netgear Nighthawk Pro Gaming XR500 to see if it can handle my new internet gigabit speed because my old Netduma R1 was not able to go above 230mbit/s with QoS and 500mbit/s without QoS. The good news, I can reach the gigabit speed with or without QoS but I still get a Disconnected from LAN while I'm playing Street Fighter V Arcade Edition on my PS4 Pro. My XR500 is on the firmware V2.3.240 and I continue to get the same issue that I started a topic for the Disconnected from LAN on the Netduma R1with DumaOS Development Milestone 1.3: forum.netduma.com/topic/27085-disconnected-from-lan/ Could you please have a look on the log file to see if this could be the same issue that occur in the DumaOS Development Milestone 1.3? Thank you, Note: I still use the same setting configuration that I had on my R1 for the XR500. log-1549989723123.txt
  12. I have barely started playing apex legends on ps4 and it is lagging all over the place. Do you guys recommend anything in the settings for this to get ironed out?
  13. I have been using this VPN client for a while. Can I use it within the hybrid VPN built in to the xr500?
  14. Trying to check some setting on my router remotely I noticed it is very slow to load and gave an error when trying to load in Chrome which is supposed to be the preferred browser for this device?
  15. I did the router firmware upgrade to my XR500 this evening and successfully connected my PureVPN account to the Hybrid VPN module. No issues there! When I put my laptop on there and hit whatsmyip.com, I got my regular IP address back, I was expecting to see the same IP that's displayed in the log output window. Can someone explain to me what I'm doing wrong? I'd be happy to provide any logs/screenshots necessary for triage. Thank you very much in advance!
  16. I feel silly posting this however, ever since I upgraded to using the Xr500 router I have had higher than normal lag in World of Warcraft. Prior to upgrading this router I would usually sit anywhere between 50 and 57ms lag. Now my home lag is consistently 97 to 106 while my world server is 53ms. Latest Firmware rev is installed ISP = Cable Modem 300mb Down 20mb Up I added my machine to the GEO filter and selected World Of Warcraft (Spectating Mode) I've disabled QOS I have Anti-Bufferbload set to Never Bandwidth Allocation I have my PC set to the most for download and upload I'm using a Wired Connection Router has been restarted multiple times Cable modem is fine, when I connect my pc directly to the cable modem. I do not experience these issues. I would love to work through these issues with the XR500 but I am just frustrated that I bought a "Gaming Router" but I'm having the worst issues with gaming with this router. I would love any suggestions to my above settings and I am willing to provide screenshots to help troubleshoot.
  17. Is there anything special I need to do or is it just plug and play straight out of the box? Also why does the xr500 lag on my the phones connected to it? I also get more lag and huge lag spikes with this router than my old wndr3400v2? I assuming I may have done something wrong durring the install?
  18. Hi all, Ive been running some ping plotter tests and ive found some interesting results. Ive got my QOS set to 70/70 with the anti-bufferbloat as always on. As you can see the results aren't very promising. I've pinged multiple ip's with near enough same results. Ive been running these tests throughout the day whilst other devices have been streaming content, surfing the web etc.. From what I understand, the QOS should prevent all local congestion from allowing my ping to spike. So why am I still getting this?
  19. I know there are probably a lot of factors that goes into losing network connectivity however, I never had this issue before with my previous router. The Asus RT-AC87U. I purchased the XR500 and I updated to firmware version v2.3.2.40 I am experiencing these random internet outages with the router. I know this is solely on the router because once my wife says "Hey did we just lose internet again?" I look over at the router. All of the lights are white so I unplug my pc from the router, connect my pc directly into the modem (which has all of its lights on) and I immediately regain internet connectivity. I'm fairly competent when it comes to troubleshooting these types of issues with unplugging everything rebooting everything but this XR500 will just randomly lose all connectivity and its rather annoying. The router runs good for a few days and then I have to power down the router completely, turn it back on. Unplug and re-plug the connection to the cable modem and then wait 5 minutes for it to establish that it has a connection with the cable modem. I can still return this router however, I genuinely like netgear products. Id also like to eventually take advantage of the Netduma features. I've disabled QoS, I had some strange issues with QoS and speed so I disabled QoS. I'm also using hardwired connections to the router from 2 pc's Not using Geo-Filter either. Anyway, thanks for reading this!
  20. Hi, What settings are you using/recommended for the Ping Assist and Geo-Filter? What distance do you have on your Geo-Filter and are you leaving it in Filtering mode all the time? PS. I am using the NetGear XR500 if it differnet on the R1. Regards, Gaz
  21. Hi all, Been having a re-curring issue with regards to setting up my internet via the wizarf on the xr500. For some reason it doesnt seem to be able to detect the upload speed automatically. I constantly have to enter the values manually. When I first bought the router it worked flawlessly, both upload and download speeds were detected just fine. Any thoughts??
  22. I installed the new DumaOS Development Milestone 1.3 on the R1 and since then the console disconnects from LAN while I play on my console. After setting up my QoS, when I start to play online Street Fighter V Arcade Edition on my PS4 Pro, Playstation shows a message that it's disconnected from the LAN. The same message appears in loop until I reboot the NetDuma R1 and l restart the PS4 Pro/video game. Once the router and the console are up, I can play without any disconnection.
  23. Hello I am new to the forum and this is my first time setting up a router. I am having an issue with the ping on the netgear xr500. I attempted to install it with the DM200 but that was unsuccesful, so i have resorted to using the sky router and having the XR500 in the DMZ with wireless turned off (the sky router has no modem mode hence why i purchased the DM200). My ping has increased from around 25m/s to 45m/s. I have placed my PS4 in a DMZ and tried port forwarding and upnp (not all at the same time, seperately. I have also changed DNS servers, used the geofilter and QOS as described on the forums). I have attached a traceroute of me contacting the ea servers but i am struggling to understand what it means. Can anyone see what my issue may be?. 1 192.168.1.1 (192.168.1.1) 10.366 ms 9.741 ms 11.572 ms 2 192.168.0.1 (192.168.0.1) 9.423 ms 10.203 ms 11.037 ms 3 * * * 4 be451.pr2.enlba.isp.sky.com (89.200.132.208) 44.027 ms 42.916 ms 42.682 ms 5 rackspace-ip81-27.no-dns-yet.lonap.net (5.57.81.27) 42.949 ms 42.129 ms 42.984 ms 6 * * * 7 134.213.97.149 (134.213.97.149) 42.413 ms 134.213.97.153 (134.213.97.153) 42.865 ms 44.874 ms 8 corea-core6.lon3.rackspace.net (164.177.137.13) 53.355 ms 42.375 ms coreb-core6.lon3.rackspace.net (164.177.137.25) 42.569 ms
  24. I previously submitted a post regarding bittorrent traffic being recognized as "high priority traffic" in the QoS settings therefore dropping total download speed. The Tl:dr of the resolution of that post was "watch your port numbers" HOWEVER i have noticed something in particular that i feel the duma team should investigate on. I have realized that no matter which ports i use on specifically the " qBittorrent " client even when duma classified games is turned off it would detect some packets as high priority which triggers the antibufferbloat. Its not a lot of high priority packets but enough to keep the antibufferbloat in a permanent on/off situation. I would say every 25 sec it triggers 1 high priority packet that turns on the antibufferbloat. I thought this was odd so i tried 2 different bittorrent clients to download the same file with same designated ports and to my surprise no high priority traffic is detected it only happens on the qBittorrent client. It would be great if the Duma team could replicate this and see what is causing the problem. TlDr qbittorrent client triggers high priority traffic while other competing clients like uTorrent do not.
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