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Found 155 results

  1. Once the errors start, more follow. These are a few, I'll add more as time permits. I'm not here to bitch and moan. I really am excited about this router and it's OS. I want it to work and succeed. Thanks, Rob
  2. Everything was going fine with my nighthawk xr500 router and modem until 2 weeks ago a storm happened in my area causing my internet lines to be brought down. I contacted my ISP and they had repaired the damaged lines outside my house and even provided me with a newer and better modem. The technician ran speed tests on the modem and router and said the modem was pulling above avg speeds as in a good sign, but said the router was lacking in speeds. Ive tried resetting the router multiple times and changing and turning on multiple different settings. Still no change. I get 1gb download speeds and 40 upload. I'll run a speed test on my lan connected pc and pull the speeds that I pay for. Then run another test a minute later and pull below 100 download, but my upload is rather normal. Playing games are almost unplayable with frequent lag spikes and internet connection interrupted signals. I've tried 3 different ethernet cables and still no difference. All devices in the house will experience slow speeds frequently.
  3. So today we saw the new beautiful machine R2!! Congratulations guys!!! i have a lot of questions about that... you say that it will be release 6th August with the DumaOS 3.0. That means that we have also the DumaOS 3.0 that day?? On the XR routers?? I hope that you will not give a time exclusive on the R2... And now I want ONE honest answer... I must sell my XR500 to buy the R2???? Which is better?????
  4. I'm on Firmware - V2.3.2.104-DumaOS3.0-Beta Duma OS -3.0.150 I updated to the above around Oct 10th 2020. It went off without a hitch and I observed no problems at all. I had roughly 3 weeks with new firmware and OS without issue. This started about a week ago, I lost internet on LAN and Wi-Fi. I rebooted the XR500, internet came back. Next night same thing, no internet, reboot. Every evening, I have to reboot to get intenet back, again, both LAN and Wi-Fi. I have not reset to factory as I've read on these forums of others doing the same without it fixing the issue. If I could please request to PM/DM my logs as it has personal info in it. Also, I'm getting various errors when applying changes within the settings interface. For instance, in the Qos section, any changes I make, it says applying then an error box pops up with the message: RPC error 'ERROR_NOENT' Rile not found in chain Thanks, Rob
  5. Hello all, I recently installed Pi-hole on a Raspberry Pi to use as a local DNS resolver and ad blocker. Normally, in the Pi-hole logs you will see activity broken down by local IP of device (see attachment). With the XR500 all DNS requests are coming through which according to Pi-hole documentation, is potentially the fault of the router. Does anyone know how I can change this? Thanks!
  6. So I have recently tried to open some ports on my XR500 router for my PS4 and after assigning a static IP and forwarding my ports I checked the port map and only see one port opened (9308) and it is not even a port that I have in the list. I'm confused as to why this port is evening showing up on the port map. When I looked up the port it says that it is related to the playstation network. I'm not sure if I am doing the correct steps to open the ports but from what I have read online it seems like this has been an issue for this router showing those ports. Any input would be appreciated.
  7. Hi everyone!! i wonder which is the proper way to connect my XR500 on my ISP modem/router. Via bridge mode or PPPoE passthrough??
  8. I have the XR500 and it's on the latest 2.x.x.x firmware and at times, it gets so sluggish both with wifi and wired. It got so bad at one time that I had to reset it to factory defaults. Problem: I use my computer for work and have several meetings consisting of audio/video and this device has hesitation at random times both using wired and wireless connection. All of the iPhones and sometimes the Apple TVs experience a delay in response when loading an app or streaming app. Occasionally the gaming PCs have the same issue.When this happens, I check my ISP speed and 99% of the time, it checks out as correct. Just overall, it's random and the XR500 is just overall sluggish. At times, DHCP doesn't even work until I reboot. Games played: PS4s are all pretty much exclusively Red Dead redemption 2 Online. Gaming PCs are a mix of League of Legends, Fortnite, Roblox, Minecraft, Halo, Valorant, and several other online shooters from Steam and EPIC. Here is my scenario and my config below: ISP: AT&T Fiber gigabit internet Modem: Arris BGW210-700 (Internal WiFi is entirely disabled and DHCP as well) Switches: *****Ground Floor is Nighthawk S8000 *****Upstairs is a Netgear GS108-400NAS 8 Port 10/100/1000 dummy switch ****Basement is another Netgear GS108-400NAS 8 Port (The Netgear GS108 switches are there because I was not happy with multiple S8000's on my network) Environment is explained below but it goes as follows: modem->XR500->ground floor S8000 and also to basement Netgear GS108 Modem (only used to authenticate to AT&T and is bridged to my XR500 but my wife's computer is not affected by reconfig/reboot of XR500 because it is directly connected to the modem with a static IP. All modem settings are disabled including DHCP) WAN Port: Uplink to AT&T Fiber connection Port 1: Uplink to XR500 Port 2: Wife's work computer Port 3: S8000 Switch Port 4: Open XR500: (Actively providing DHCP, QOS is not configured, GeoFilter is not configured and there is no DMZ and very few port forwards to the PS4 Pro) Port 1: Uplink from Modem and priority critical Port 2: Uplink to Ground Floor S8000 Port 3: PS4 Pro on ground floor WiFi Config: Guest network disabled. SSID is encrypted, Smart Connect enabled, WMM enabled, Beamforming enabled, EU-MIMO enabled Ground Floor S8000 setup: All default settings and is configured as such: Port 1: Basement Netgear GS108 and priority is critical Port 2: Open Port 3: Apple TV on Ground Floor and priority medium Port 4: DirecTV box and priority low Port 5: Ground floor TV and priority los Port 6: Philips Hue hub and priority low Port 7: Open Port 8: Upstairs GS108 Basement GS108 setup: Since it's a dummy switch, the ports are scattered with the following 7 wired devices connected: Mac Pro, PS4, PS3, Gaming PC1, Gaming PC2, Wii Plus, Smart TV (one port not used) Upstairs S8000: Port 1: Gaming PC 3 and priority medium Port 2: Nintendo Switch wired via its dock and priority medium Port 3: Open Port 4: Open Port 5: Open Port 6: My work PC and priority high Port 7: PS4 Pro and priority critical Port 8: Uplink from and priority critical WiFi Devices: There are a slew of devices such as 5 iPhones, 5 iPads, Apple TV Upstairs, Roku Stick, 4 wireless security cameras, 4 laptops, Ring Doorbell Hopefully I've provided enough information on the situation but if not, please feel free to ask for more. I also downloaded the beta of DumaOS 3 wondering if it may help.
  9. I had to factory reset my gateway and take the xr500 completely out of the loop for my kids sake. They are all on chromebooks doing home schooling and every period they attend the virtual learning of each teacher with zoom meeting but starting Wednesday last week zoom was not able to connect they would join the class but then get dropped. Talked to school technical support did all these foresters in chromebook but in the end I reset my ATT fiber gateway back to stock and connect to it and everything works flawlessly. on the xr500 side it’s running the beta firmware and multiple factory reset dances have been performed. Regardless of all these resets only thing I noticed that wasn’t right was ipv4 and ipv6. I never really cared about ipv6 but within inner circle of friends on Xbox everyone would be running ipv4 and ipv6. Right now even though my ATT gateway has ipv6 enabled my console is getting an ipv4 address but my kids come before my gaming so as long as school keeps spinning for them I will sit on sidelines. I’m curious if anything in the next firmware update will help with this. Gratuitous ipv4 currently on console not bouncing back and forth from ipv4 and ipv6 like it would when the xr500 was connected.
  10. Hello, I recently started having issues with my xr500, where the Eth1-Eth4 lights went from white, to orange. I noticed when they turn orange, they stay orange until I turn the router off/on. When the light is orange I notice I get really slow download speeds. Any help would be appreciated. Sorry in advance if this has already been discussed, I tried looking prior to making this thread.
  11. I had never experienced this with .56 stable firmware within LAN detection of Arlo Pro 2 security camera base station registering as a gigabit connection. Now with the 3.0 beta firmware the base station is working fine but it is being detected as a non gigabit connection. Light is orange instead of white. I have factory reset router as a standard after firmware update process. The base station is also one of the many devices that bounce between online and offline modes in device management.
  12. Netgear announced that the beta for DumaOS 3.0 is now open for all users for XR 500/450. @Netduma Admin @Netduma Alex @Netduma Fraser Can you create a topic here to report any issue? It really more comfortable to use your forum instead of Netgear forum...
  13. RPC ‘ERROR_NOENT’: Rule not found in chain This happens when I delete GEO FILTER or WHEN I CHANGE MY QOS SLIDERS AND BANDWITH ALLOCATION. Any Fixes ?? I did reboot router and factory reset & still the same error
  14. Hello, As a lot of us are spending a lot more time on our home wireless networks these days I've started to get annoyed by connectivity problems that had me digging into my network setup a bit more. I became aware of the concept of bufferbloat and did a number of tests using Pingplotter. What I've found is that I can easily saturate my connecting triggered very high latency and massive packet loss. None of these problems exist on my wired connections, as I have gigabit up & down that is nearly impossible to saturate. In playing around with the anti-bufferbloat settings I found that if I restricted things way way down (50mbps) that the wireless connections would behave. Obviously this is not an ideal solution though, as I have a decent amount of hardwired devices throughout the house that take advantage of having much faster speeds. From what I can tell, my other option would be to manually crawl through the bandwidth allocation and set caps based on wired or wireless devices. This isn't really ideal either, as my devices table is huge and I don't want to have to go manually adjust the limit every time a friend brings a new phone over. It seems like this should be a common use case...are there any other options that I'm missing here?
  15. Does anyone know? Thanks in advance.
  16. Hi to everyone!! Here are the official answer from Netgear Twitter account why they take too long for DumaOS 3.0...
  17. OK. This has happen twice now in 3 months... Yesterday my XR500 stopped handing out ipv4 addresses. I was still getting ipv6 addresses, but I don't know if they were from the XR500 or being passed though the XR500. (The XR500 is in the DMZ of a ARRIS NVG589 Residential Gateway.) While this issue was occurring, my devices appeared to be connected to the network, but were unable to connect to the internet. This time it affected handsets, laptops, and a TV set (built-in Hulu and Netflix apps were failing). I went into settings on some of the affected devices and saw that they were only assigned a ipv6 address and not a ipv4 address. They XR500 DHCP is supposed to assign addresses in the - range. When I notice this is happening, a simple reboot of the XR500 fixes the issue. What can I do to help troubleshoot this when it happens again? I did not notice anything in the logs. I would like to be able to capture and provide feedback if it happens again.
  18. So when to expect DumaOS 3.0 for netgear Xr500?? Also this firmware upgrade will fix the issues of the router? Like Internet drop Can't restart the router etc?
  19. Hi dear NetDuma team, All these tests were done against an XR500 running last official version of NetDuma software (V2.3.2.56). Here I come again... I have tested hybrid VPN in the following configuration: - Direct Wifi connection to my XR500 and here, everything works - Connection to a relay wifi on my extender and hybrid VPN does not work (I waited long enough to ensure the new IP for my PC was registered correctly in the device manager) - Ethernet connection to the extender and here same thing, Hybrid VPN does not work (same as above). The only difference is, when going through the extender the mac addresses are re-written as the extender acts as a proxy. The extender is the Netgear Nighthawk EX7700 and there is no choice on proxy or not proxy when it comes to configuration. I have already experienced the same behaviour with geofiltering. Now maybe you can try to convince NetGear to change their software on the EX7700 so that it allows the MAC addresses not to be rewritten. I am not expecting any fix on the current software, but I do hope that netduma 3.0 has been tested with re-written mac addresses, once again happy to test 3.0, I have already registered myself with Netgear but so far nothing. So it looks like that for some reasons, as soon as any of my devices goes through an extender (netgear, tp-link,...) none of the useful features are working. I was almost about to get an R2 just to make sure to get my hands on V3 but if this type of configuration hasn't been tested then there is no reasons for me to get 3.0 at all and I am fairly confident that I am not the only one using a Netduma based router with an extender to relay the wifi (as not everyone has their houses/flat fully wired in cat 6 and/or the wifi signal strong enough to go everywhere). Best regards, FX.
  20. Hey hey, after my recent-ish issues where I had to RMA my XR500 I ran into a different problem on both the pre-RMAd and the after RMA device: The operation is taking longer than expected. Please briefly wait before using this R-App. When I check the logs I see a few [DumaOS] R-App store cloud sync failed, Saturday, July 18, 2020 07:09:38 On the old device I simply shrugged it off since I was gonna replace it anyway, but on the new one (fresh setup, after Firmware update) it's pretty annoying ngl A few symptoms: Dashboard loads super long after popping in the message: "Please briefly wait before using this R-App" Geo-Filter, same spiel - long load, same error. Render is it unusable. QoS, same long load, same error. Render is it unusable. Device Manager, same long load, same error. Render is it unusable. Hybrid-VPN, same long load, same error. Render is it unusable. System Information, seems to work. Settings, seems to work, i clicked through all the instances. If I click, on any App (i.e. Network Monitor), I can't attempt to access anything else until the app "fails" to load and then allows me to enter the Settings for example Edit: After doing reboot number 4, it seems to work for now. Only made this topic because after rebooting 3 times, on a new device it didn't work. Maybe helps QA
  21. Hi all I've a issue with lan ports since two weeks. After 3 - 5 days all lan port blinked and i have no signal. Wifi works fine. Router restart fix this for 3-5 days. Bevor no problems. Model: XR500 Firmware: V2.3.2.56 Any solutions?
  22. After setting up XR500 local network connections are extremely slow, when they work at all. I cannot ssh into my server which is connected on LAN from any devices on WiFi. Similar situation with the services hosted on the server with SAMBA shares inaccessible and web services failing to load. I have tried adjusting QoS to give the two devices more bandwidth in case that was an issue, I have also turned off QoS completely, no dice.
  23. I have used both models for years now and after many different configurations and test i find that my R1 seems to perform better than my much more expensive Netgear XR500... Has anyone else come to the same conclusion? without doubt the XR500 out performs the R1 in many aspects especially wifi but over wire connections i feel that the R1 is achieving better bufferbloat and stable latency/ping. i tried everything on my XR500 to achieve A+ ratings on dslreports with no luck, if anything it seemed to make everything worse. Don't know if the R1 uses different queue management algorithms or if its a firmware issue. will be interesting to see how the R1 performs with the new 3.0 firmware. I think the Mikrotik routerboard that the R1 uses is a very good router and maybe Netgear routers are not quite as well suited for the same tasks... Or is it all placebo and perception? hope they bring out the R2
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