Netduma Fraser

That's exactly how it works. It raises the ping so it absorbs any jitter/spikes you may have otherwise felt and thereby ensuring a constant smooth ping for the entire game.

Hey, welcome to the forum & thanks for your purchase! There isn't too much you need to do, in terms of plugging everything in, that'll be covered by the guide on the box. The only thing I would suggest is to copy the WAN IP of the R3 from Settings > WAN and enter that into your Hub DMZ function. It's up to you but you can then disable the WiFi on the hub. Make sure ALL devices are connected to the R3 and that's it for physical setup.

That's great to hear, thanks for the update!

Good spot/idea, I'll pass that onto the team, should be an easy one.

I've sent you .23 via PM, you can upgrade from Settings > Troubleshooting, once complete I'd recommend doing a factory reset

Great thanks, I'll pass it onto the team!

It's probably become outdated, thanks for the report, I'll pass it onto the team to update

You can't port forward while using the DMZ at the same time. DMZ sends all traffic through to a device, then with port forwarding you're telling it to pass traffic to somewhere else, it's conflicting information. You can leave UPnP enabled and that will help with any port issues.

In the next version I believe which isn't far off. I suspect that is probably a language update, if you go to Settings > Administration > Firmware Update you may see more information. It's not a proper firmware update though because we haven't been made away of anything new and it's also not listed on their support site which they do update with any official firmware.

No not yet, when it's available you'll see it mentioned

I'll respond to your DM on Twitter

Disable GeoLatency Disable PingAssist (set it to 0,0) Enable Strict Mode Disable Fast Search Then restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC/Console and it should work then.

Interesting, your WiFi is 2.4/5GHz combined or have you split the bands? If so which are you connecting to? Do you notice a difference connecting through either methods?

Just to check, if you don't have the booster connected and you change the names/apply a static IP I assume it all works without issue? If so it sounds like an issue with the booster more likely, does it have an interface you can change any settings on? I would assume not. It may be best to contact Telstra about it directly as they may have encountered this before.

Disable all priorities on SmartBOOST, they could be interfering with the tests

We haven't specifically tested it but we're not aware of any incompatibilities. There shouldn't be any issues using the two together.

Exactly as above, if you haven't allowed it then we would have done and will have done so because it's required for online play to prevent people blocking it and being unable to play

I've sent you all .23 via PM, you can upgrade from Settings > Troubleshooting, once complete I'd recommend doing a factory reset

I've sent you .23 via PM, you can upgrade from Settings > Troubleshooting, once complete I'd recommend doing a factory reset

Exactly as above, best to change it manually for the moment while we work to improve it.

As above, would suggest changing manually for the moment while we work to improve the reliability.

You should see a circle with a controller in it, that will be the host of your game so you'll be able to check it's where you wanted it

There could be many servers clustered in the same location, we don't have an exact number as they could turn on/off ones at different times of day etc. Why is it pointless unless you can import/export?

We are aware Ping Optimizer/Speed Test isn't 100% reliable at the moment and it's something the team are working on. Those features can still work, it just may not be every time. Otherwise adjust them manually for the moment. I've sent you .23 via PM, you can upgrade from Settings > Troubleshooting, once complete I'd recommend doing a factory reset

Great to hear that, thanks for the update!