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  1. Starting last week, my Netduma R2 router started randomly dropping it's internet connection from my modem. I verified my modem was still receiving internet from my ISP when this problem occurred but since the downtime on the Netduma router was only a couple minutes and then started working normally again, I figured it wasn't a big deal. However, fast forward to a couple days ago, this issue happened again but this time my Netduma router never fully reconnected to the internet. What's strange is that the Netduma router connects to the internet for around 15 seconds, disconnects completely right after, and then proceeds to do an automatic restart in attempt to reestablish a connection in a constant loop. The internet and Wi-Fi lights on the Netduma router flash for a bit, the internet light goes out, followed by the Wi-Fi lights over and over. Additionally, since my Netduma router loses internet so quickly, I'm unable to access the dashboard in time to change any setting that may be somehow causing this problem. To troubleshoot, I first did a standard restart on my Netduma router which did nothing. Next, I did both a standard and factory restart on my modem too but my Netduma router still disconnects from the internet. I then did a factory restart for my Netduma router which did allow me to access the initial setup process and does say the router is detecting an internet connection but once it finishes and brings me to the dashboard, it again disconnects from the internet in a constant loop. I also noticed the firmware version it's running on is v.3.0.205 instead of the newest v.3.2.453 but I can't upgrade the firmware since the internet disconnects and I lose access of the dashboard. Not sure if the outdated firmware is the cause but it's the only potential solution I haven't been able to try yet. Is there a way to update the firmware while offline? To add further context of my setup, I have a modem supplied by my ISP which goes to a network switch. From my network switch, it splits off in two separate connections. One going to my office with my Netduma Router and the other going to my brother's setup with his own Netgear router. I don't believe having two routers on the same network is the problem since it hasn't been a problem prior but I figured it was worth bringing up just in case. The Netgear router in my brother's setup has been working perfectly fine during all this and connects to the internet no problem. I also tried completely turning off the Netgear router from the network while restarting everything else but that didn't change anything. I've even connected my PC directly to the modem which has up to date firmware and it connects to the internet just fine. I'm positive the problem is my Netduma router since everything else has been operational like usual. I know this is a lot of information but I figured it was necessary in order to layout everything going on for context. I've tried everything I could possibly think of to resolve this, yet nothing has worked. Hopefully this can be resolved because I've been very pleased with the Netduma R2 router and all the great features it provides. Any help would be greatly appreciated. -Thanks
  2. Hi, I've been using the Netduma R2 for over a year now, with manual uploaded VPN configuration under the Hybrid VPN option in the Netdruma R2 router and my Geograpical Region is not matching in-game with the config I uploaded. This started since 20-04-2022 as it was working fine on 19-04-2022. I was wondering if anyone is experiencing the same since then? What I've tried: Re-uploaded the manual Express VPN configuration in the Netduma R2 (India via UK) - Did not work Manually tested the Express VPN on my PC to see any difference - Location was correct on my PC Contacted Express VPN support to see if they know of any bugs or issues - They replied (obviously) that his is not something they have been testing before, as in using a VPN to divert your location on a Console and could not help me with it. And before you start on "Why do you VPN your console / Warzone game in the first place" simply because I can and want to, but that is not the point of this Topic now is it Hope anyone can advise or help in this and if you need more information please let me know what you want to know or see. Regards, SPECTRUM
  3. So I'll try to be short, sweet and concise here. I am getting ping spikes in Warzone which only started this past weekend and last week I spent a lot of time researching, testing and adjusting settings on my Netduma R2 (3.0.394). These spikes are causing me to literally stutter around rooms, off ledges and rooftops, etc you get the point. Ping spikes show in Warzone settings menu (steady around 20ms and randomly ramps up to 180 even 250-300 ms for just a second then back down) Under Network Monitor in my R2, even during a match its only showing my PC using 1mbps or less (Is that normal for anyones experience?) My R2 settings... Geofilter off QoS Auto Setup recommended 50% both upload and download, and I ran the setup with Antispikes set to 0ms No HybridVPN setup IPv6 disabled in both LAN and WAN DNS Override set to Google DNS (8.8.8.8 and 8.8.4.4) DHCP Enabled with my PC set to a static IP UPnP enable (shows DemonwarePortMapping from Warezone) No Port Forwarding Rules set (I've also tried setting my PC in DMZ to no avail) The list of things I've checked on my router, PC, even graphics settings in the game is endless but all signs seems to point to my settings in my R2. Benchmark tests come back with ridiculous ping under load numbers at basically any network speed settings and all variations of Congestion Control. Literally any feedback or advice would be beneficial at this point.
  4. Dear Sir, Just yesterday, I received my Netduma r2. My set up is as follows, ISP modem linked with Netduma R2 on bridge mode. Internet is working on WIFI (except 5g not available) and LAN ports. However LAN port lights are not working nor LED red lights on top of the Netduma R2. I would appropriate your help. Best regards
  5. Hi, Not sure why Netduma.com is being so anal about communicating via their forum but if I annoy anyone with this post...take it up with them I supose. I bought the Netduma R2 on May 3rd 2021 - Ordernumber: #36600. Haven't had much of an issue aside from the initial setup but 'Twas the night before christmas (and the period afterward), when all that changed. Thinking it was simply my ISP suffering from heavy load, I thought nothing of it and decided to wait it out. When that didn't help I disconnected the R2, reset both the modem and the R2, gave them ample time to boot up and tried again...nothing! Turns out my ISP wasn't the problem and my internet was probably just fine even during the holiday... As I mentioned I've had some trouble during the innitial setup so I messed around some more before deciding to give up for the day. I gave it another shake a couple of days later and somehow I got the R2 up and running again?! To be clear, I wasn't getting a wired pass-through connection from the R2 even though my ISP single was (and still is) strong. Obviously that means no WiFi but I could also not loggin to the R2 interface at all!! I still don't know how I fixed it but more importantly I have no idea what's putting it in such a state to begin with?! I was downloading a game overnight, and although the download was completed the same thing happened again! I'm not willing to sit through this on daily basis... Seeing as problems with the R2 are pretty wide spread with no 'obvious solutions' and the complete lack of any software updates, I'm throwing in the towle. I get it, it's not some android app getting updates every five minutes but it's been almost a year at this point! (well, for me anyway...). I'm not saying Netduma.com is outright malicious but something isn't working here...oh, that's right my R2! ...it's just not working fellas! Anyway, it has come to my attention that Netduma.com (on occasion) does issue refunds weIl outside of the refund period? If possible I would appreciate contact with a Netduma Agent to discuss the matter further. I also would've much preferd handeling this via private e-mail instead of this 'online showcase'....just saying. Please, contact me as soon as anyone's able. Kind regards, P.S. if I'm posting this in the wrong spot, please feel free to port me over to the correct location. Enjoy my wall of text!
  6. I have no clue but after I turned off my router and modem after 10 minutes I had these 2 connections show up what does this mean? If someone connects to the 2nd one would that slow down my internet speed for the 2nd one? I dont know how to fix this issue. 🤔
  7. Why do I feel like I am a second behind enemies in call of duty? I have a low ping with the fastest reaction time and I still die even though I shot first. In the kill cams I look like a bot not even reacting to the enemy. I see YouTubers like Xpromvz and Frizz who have this type of connection. The enemy can't react to them. What are they doing to their internet?
  8. Hello, Recently my dog who is a puppy and a staffy bit two of the antenna off the R2 somehow and destroyed them. Is there any replacement I can buy and preferably one that is slightly stronger?
  9. Hello, Just a few questions I want answered to clear up my confusion. 1. Does putting the R2 in the DMZ affect lag? 2. Is it better to have it in pppoe? 3. Do you need to change the PC to games console in device manager to use the games console setting in traffic prioritization. 4. Is it worth using apply to wan on traffic prioritization don't want it to have an opposite effect. Any answers would be greatly appreciated. Kind regards
  10. Hello, I originally bought the Netduma R2 router after it (well technically the R1) receiving praise for assisting in Street Fighter V's(SFV) netcode issues and it matching you with players way too far away. While I was in Korea, I was playing on my PS4 and could simply start up the game, it would locate servers/players and I was good to go. Now that I'm back in the states, I have my PC again and somehow don't seem to be getting the same things as before. Whenever I start up SFV on PC, nothing changes on the Geo-Filter portion or Ping Assist portion. I don't get servers, players, etc etc. I can connect to people and play them, but the benefit of being able to set boundaries and see what players I would be running into is lost currently. In Korea I didn't have to do much but assign a "LAG" to their ping assist and throw players into the deny/approve list and no issues. I would like to be able to do that on the PC version but don't see what exactly I'm doing wrong. For reference, I'm using the same PC to view the Netduma stats and play SFV. In Korea, I had a jank laptop and would play on my PS4. Can the connections not be the same? I feel like that isn't my issue.
  11. I’ve looked all through the threads and see nothing about what to do when your netduma r2 will not give you low ping lobbies on Warzone anymore. I’ve reset modem and reset the router settings geo filter triangle isn’t working, I used to get 20 ping every game for weeks now I’m getting 70-80 and if I’m lucky 45. Any help or direction to an already posted thread about fixing this issue would be much appreciated
  12. Buenas tardes, Una pregunta muy básica, pero no la encuentro en ningún hilo. Se puede cambiar el idioma de la interfaz del Netduma R2? Un saludo !!!
  13. I cant seem to fix my internet I tried to factory rest Netduma R2 but that didnt work I used to get 12 ping but now its 50 ping. I had 30 mb then when I factory rest it. It went back up to 150 mb but my ping is still high. I havent change anything at all I turned off IPV6 and STP protocal but that didnt help ether. And now when I try the speed test it redirects me to a server in Michigan even thought im in ohio and far away from it.
  14. i reboot the router many times and still nothing. it keeps telling me im encountering a critical error that i should restart as soon as possible but i did it multiple times and still doesn't work. the dumaos app not loading for me also and i could also export the error? I apparently have 4 ubus errors? what does this mean and how can i fix it?
  15. Hello everyone, I am a gamer and play different games online. I am Using netduma r2 for increasing speed of internet. But I am facing an issue related to speed even with using netduma r2. Speed of my internet is not increase. can anybody help me to guide about it, so I can resolve internet speed issue. Regards: Michel John.
  16. I spent a good amount of money on this gaming router for it not to work when I want to game. I've had this router for maybe about a year now and I am still experiencing the same problem. I have my PC and my PS5 connected to my Netduma internet. My PC internet is fine, but when ever I use the Netduma internet on my PS5 it will give me voice errors in party chat. Along with that when me and my friends try and load into a game, they will load in and I will get kicked out of it. This happens every time and it is only when I'm connected to the Netduma internet. I got this router for gaming so I shouldn't have to change back to my normal spectrum internet to play games. If there is a way to fix it please let me know ASAP!
  17. I could use some help. R2 arrived today I’ve spent the last several hours trying to get it to connect. My Netgear CM1000v2 (modem) holds my internet signal just fine but the R2 won’t maintain it. When I try to log into the router/ip address to register the router the website keeps giving me this error message: “could not detect an internet connection.” I’ve hard wired my computer to both the modem and router to get internet access but the R2 won’t give me a signal. Also, the internet & 2.4GHz light continually blink (as you can probably guess). I’ve never had such a hard time making a router work and I’m two seconds away from returning it for a refund. Any help you can give me is much appreciated, thanks -Izze
  18. Hello, my connection benchmark and auto setup for qos is not working. I have factory reset the router manually and still not working. The connection benchmark just says its loading and nothing happens. Auto setup for qos just says best settings found straight away which is always 100 percent for both download and upload. I have the remote access for tech support ticked as well. Any help or suggestions would be appreciated. Astral
  19. For some reason about 3 days ago my netduma router has been losing wifi for long periods of time. The internet light will be on but the 2.4g and 5g light will be off. I've checked with my isp and i've been having service on they're end as 8've been able to connect to the internet straight from my modem to my pc, so its a router issue. It always managed to come back on, but today that hasn't been the case. Its been over 8-9 hours and I still cant connect. Since i am unable to access the dumas OS i've tried to use the reset button to fa tory reset the router, but it wouldn't even let me do that. I have no idea as to why this started to happen.
  20. I got fix my internet problems on the 19th now my internet is down again all the lights are on and Green but I don’t have internet the only thing that loads is DumaOs on my pc also it says Wan Ip disconnected so that’s lovely
  21. Update after many hour of looking stuff up I solved my problem no idea how to delete a topic
  22. I was just wondering how I can prioritize more upload packets?
  23. Hey team, Would you guys advice me to lower the spikes at the Qos section after a triple A+,or just leave it as it is?
  24. So, I bought a Netduma R2 a few months ago when I was living in the UK, and of course they sent me a UK version, no problem. Well, I just moved to America and as I plug in the router it won’t connect to the internet. I factory reset the router, and it still won’t work. Not detecting an internet connection, so I used my old router and the internet works perfectly. Is the netduma locked because it was a UK version, or am I completely missing something?
  25. Hey everyone, Got Netduma R2 I have it connected as per the manual to my modem. it was working last night could connect no problem. On my ISP I can see the Netduma R2 connected to my router and the lights are on (Power,Internet,2.4, 5 plus the ethernet port) Today I cannot connect to the internet on my PS5 via the wired lan cable. I also can't connect with my Mac/Phone via the wifi. It is not my internet because I could connect my PS5 to the ISP router no problem. Please help!!
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