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Posts
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Joined
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Everything posted by Netduma Fraser
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Could be that lag compensation is working against you, if you force a server further away or throttle your speed severely do you notice a difference?
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R3 Stuck on bootlop first time booting
Netduma Fraser replied to DARKNESS's topic in Netduma R3 Support
How is it not applying exactly? -
Petit bug sur le gestionnaire de périphériques
Netduma Fraser replied to Nyja's topic in NETGEAR Nighthawk Support (XR range)
Si le trafic n'est pas actif à ce moment-là, même si l'appareil est connecté, il n'apparaîtra pas en ligne. Dès qu'il utilise du trafic, il apparaîtra en ligne. -
Are you referring to the option on the XR series in WAN Settings where you can set it to Secured or Open? If so no, that's a Netgear feature though I have requested for us to do something similar. UPnP should open the devices for you, otherwise you may need to use port forwarding.
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No Internet Connection Detected
Netduma Fraser replied to DeathRoll666's topic in Netduma R3 Support
That's great to hear! Yes the ideal setup would be to disable the WiFi on the hub. Also copy the WAN IP from the R3 WAN Settings page and enter that into the DMZ on the Hub - that will ensure you don't have any NAT issues. -
R3 needs rebooting everyday to access phone app/web page
Netduma Fraser replied to SamT98's topic in Netduma R3 Support
Okay thank you, sounds like it might be the cause, I will pass this on to the team to look at as soon as they're back from the holidays -
Cat 6 Ethernet Cable in the R3 Box
Netduma Fraser replied to UK_Wildcats_Fans's topic in Netduma R3 Support
I'm pretty sure it's just a standard Cat 6 cable - it does have details on the cable itself -
No Internet Connection Detected
Netduma Fraser replied to DeathRoll666's topic in Netduma R3 Support
Actually take the Hub out of bridge mode, then as you won't need PPPoE in the setup the reboot should be sufficient to get you internet and allow you to complete the wizard -
Sorry for the delay, had a lot of topics to reply to over the holidays. In the Xbox Network Settings make sure it is using port 3074 and shutdown the router fully - not in the instant on/standby state. What is the model of the modem/router the R3 is connected to and how have you set that up - with the R3 in its DMZ, modem/bridge mode?
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Keep needing to reboot because this screen comes up
Netduma Fraser replied to gpadragon's topic in Netduma R3 Support
That shouldn't have caused a problem. As there has been a few updates and you've just done another, do a factory reset from the back, hold for 30 seconds, release, close the browser tab, wait 4 minutes then access and see if you get the problem again please -
Are you using HybridVPN by any chance?
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No Internet Connection Detected
Netduma Fraser replied to DeathRoll666's topic in Netduma R3 Support
With the way you have it setup now, reboot the R3, wait a few minutes then access and you should be able to get internet -
Ah that could be a possibility - it shouldn't be an issue but could be a bug
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There is the possibility it was faulty from the factory - unlikely but worth trying with another just to be sure
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Device Type on wired connected PC (Computer or Games Console)
Netduma Fraser replied to ZanVog's topic in Netduma R3 Support
Great to hear that! No you shouldn't need to do that anymore. I've sent you a PM with firmware that should improve the Geo-Filter, let us know if that helps at all. -
Are you completely zoomed out on the map? What are your Geo-Filter settings, can you provide a screenshot?
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Thank you for the detailed review, awesome to hear you're enjoying it so much! The points you raised will get sorted so it'll just keep getting better and better!
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Is the phone 100% connected to the R3 WiFi when this happens? Do you have it connected to a power extender or direct to an outlet? If an extender please try direct to an outlet. Otherwise do you have another power adapter you could try with? It may not be getting the power that it needs.
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Probably a bug, the team will be looking into it when they're back from the holidays
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Nous n'avons pas de date, probablement lorsque nous aurons éliminé tous les gros problèmes sur le R3, nous commencerons le portage.
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Disable GeoLatency Disable PingAssist (set it to 0,0) Enable Strict Mode Disable Fast Search Then restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC/Console and it should work then.
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When that happens do you see anything blocked on the map?
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I think one might be dedicated for packet acceleration I'm not sure but if that is the case you won't see that going up much
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That's really helpful thank you, I'll pass that onto the team. Sent the firmware