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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Disabling turbo mode should resolve the issue. You may or may not lose some speed with turbo on. Ensure the following to get max speeds without turbo on and see what speeds you get: Reactive Algorithm 100% anti-flood Share excess enabled Reset device prioritisation & apply Disable IPv6 in WAN, LAN & misc Disable deep packet in misc Ensure the ethernet cables you're using connecting the R1 to hub & R1 to PC are Cat5e+/can handle your speeds. Do a wired speed test from a PC Turbo & Super turbo allows you to get higher speeds if you have them.
  2. I've locked your other thread, please just make one. When setting those ports are you doing it to the WAN IP shown in the device manager of the R1 or are you doing it to the address? You need to do it to the WAN IP.
  3. Disable port forwarding on the R1 & your ISP hub, disable it's UPnP as well.
  4. Hey, welcome to the forum! When you factory reset the default password will be "netdumar1". Alternatively you could connect via ethernet and change the WiFi password manually.
  5. We guarantee the best possible connection when setup correctly. I notice you have a few threads where the last posts haven't been responded to. I would suggest engaging with support more to get the optimum setup. However as above you can email [email protected] regarding a refund.
  6. No sólo 2.4GHz está disponible. No only 2.4GHz is available.
  7. I can't be sure but gaming doesn't require much bandwidth so as long as you have enough to game (which I imagine you would) then I wouldn't have thought that'd be the issue unless theres not enough for all your other devices. So if you game using your other ISP you don't have any of these issues at all? Then it is very likely the ISP doing something. Ping plotter would be good, it may reveal you have a lot of jitter or packet loss.
  8. I'll try to replicate it and get back to you if I find a fix, otherwise I'll specifically make sure to test for this so it's not in DumaOS
  9. Hey, if you could provide me with the join.me link I'll join. I'll go through your settings on the router, then get you to search for a game. If it's working as expected I'll likely ask you to play for an hour until the issue occurs - if it occurs again I can join back or hopefully settings I change may resolve it we'll see.
  10. If your ping is good and your setup is good then it wouldn't appear to be anything on your end. Someone else suggested turning off the manager and that it really helped. Do you notice throttling at certain times of day? Run a ping plotter direct from your modem/router. If as above that is the case then it is likely the game itself. Perhaps switching the console HD for an SSD would improve it. It really doesn't sound like a networking issue unless ping plotter flags something.
  11. C'est le problème avec plusieurs personnes expliquant leurs problèmes dans le sujet d'une personne - je n'ai aucune idée de ce qui se passe ou de ce qui a été suggéré - en particulier avec la barrière de traduction. Chaque personne fait un sujet distinct pour leur problème et il sera plus facile d'aider. Veuillez résumer le problème aussi rapidement que possible. Vous avez besoin d'aide. This is the issue with multiple people explaining their issues in one person's topic - I have no idea what is going on or whats been suggested - especially with the translation barrier. Please each person make a separate topic for their issue and it will be easier to help. Please summarise the issue as briefly as you can that you need help with.
  12. Definitely putting the exception on the PC you're gaming on? If you disable the VPN for other devices does the ping drop down?
  13. From the last topic you made you didn't give us an update after Zennon's suggestion. How can we help you if we don't know if you're still experiencing an issue? If you engage with support then we can help.
  14. The plan isn't currently to include it but perhaps after launch it could be something to add if enough people are wanting it.
  15. Avez-vous Internet lorsque cette erreur se produit? Sinon, c'est la raison et essayons de suivre les conseils ci-dessus / de faire un redémarrage. Si vous avez Internet, alors vous ne pourrez peut-être pas vous connecter à notre serveur cloud à ce moment-là, essayez à nouveau. Do you have internet when this error occurs? If not then that is the reason and so would try following the above advice/doing a reboot. If you do have internet then you just may not be able to connect to our cloud server at that time in which case try again.
  16. No need to use Peer ping as you're only playing against one other person so auto ping host would suffice. Does your TV really have a 20ms delay? That is quite substantial if so and could certainly be contributing to your issues. In terms of ping it's very low and the Geo-filter is doing it's job by getting you the closest possible player. Only things I could suggest is make sure you're using congestion control ~70/70 anti-flood and have your console in hyper traffic. Otherwise take a look here at other things you could look into: https://netduma.com/blog/fifa-17-lag-fix-guide/
  17. Please apply it again as you may need to do it twice for it to properly propagate. If you're getting errors after this please provide me with the IDs of what is being blocked.
  18. Hey, welcome to the forum! It's all about what works best for you so if moderate is better than open just leave it at that.
  19. As your question has been answered I'll close this thread. Feel free to open another if you have any other questions/issues.
  20. If you were DDoSed then you would notice issues on other devices. Make sure for connecting wired on the console that it's using automatic network settings and no static information.
  21. Does it matter what page of the interface you leave it on at all?
  22. Quand j'ai eu le 1 sur 1 avec vous, il n'y avait aucun problème pour obtenir des jeux et les pings étaient bas et stables. Quels paramètres / autres choses avez-vous changé depuis le 1 sur 1? When I did the 1 on 1 with you there was no issues getting games and the pings were low and stable. What settings/other things have you changed since the 1 on 1?
  23. Factory reset the R1 and see if that resolves your issue. When did this start occurring? When you used bridge mode?
  24. Please respond to the last post that was given to help you rather than make a new thread: http://forum.netduma.com/topic/21255-low-speedshigh-ping-help-please/?p=150830
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