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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Is your ISP modem/router seeing the R3 as a connected device? What is the physical setup exactly?
  2. So nothing on Internet Activity? Just seems to be an inherent instability? I can certainly get the team to take a look at it
  3. Is the PS5 connected via ethernet? It should be added with the Games Console service rather than CoD. Do you have apply to WAN on for the rule also? Did you disable DumaOS Classified Games? The console should be added with the Games Console service for the Geo-Filter also - sounds like you changed it to a PC in Device Manager to allow you to do that so would suggest changing it back. Ping Assist could allow you to get higher ping servers so I'd suggest using just the radius with PA set to 0. You can't specify servers within a cluster but if it doesn't play well add it to your denied list.
  4. It could indicate you're getting packet loss, have you seen any indications of that?
  5. Settings > Troubleshooting > Advanced
  6. Reboot the modem, wait 2 minutes then reboot the R3, wait 4 minutes then see if you have internet then
  7. Are you changing any Geo-Filter settings while on the game?
  8. Right click the page, then go to Inspect (Element), on the window that appears click on the Network tab. Then click the checkbox to disable cache. Then click and hold the browser refresh button, and click Empty Cache and Hard Reload. Then see if it loads correctly please.
  9. If the change log doesn't mention it then it's not included. You were having this issue on the previous version is that right? A reboot first will then allow it to upgrade Right click the page, then go to Inspect (Element), on the window that appears click on the Network tab. Then click the checkbox to disable cache. Then click and hold the browser refresh button, and click Empty Cache and Hard Reload. Then see if it loads correctly please. It's up to you, there is no changes to IPv6 included Glad to hear you're having a good experience so far, a reset may help with the speeds and PO working. If the change log doesn't mention it then it's not included. Max I've seen is around 600Mbps. Thank you, appreciate that! Ping Optimizer was not mentioned in the change log, as before it can work but may not always work but try disabling the protection options in Settings and see if that helps at all.
  10. I've just posted a new firmware, while it may not specifically address these issues it should be overall more stable and therefore result in a better experience. https://forum.netduma.com/topic/53868-new-r3-firmware-4040/
  11. Just for consistency, you could set it as an Xbox instead if you prefer
  12. Are you setting up the Geo-Filter to try to force those server before you launch the game?
  13. Some servers like the Italian one are really hard to force as they don't seem to be always available so it would be best to cover a few servers so you allow the game more options
  14. Okay the next firmware will be dropping soon, please let us know if you still get that issue on it
  15. Okay I think that's related to an issue we are aware of, the firmware today may potentially help with it but if not we'll likely get it sorted for the next one.
  16. An update was done yesterday so could you resync and see if it's still an issue?
  17. Okay port forward on the modem then all ports to the R3 and you should be good
  18. You don't have Geo-Latency, that's on DumaOS 4. You've put your location in the ocean and don't have Ping Assist enabled so you're not allowing any servers to get through
  19. I'll post it soon
  20. First post of this topic
  21. No VPN in this one. I'll be making a topic.
  22. Hello everyone, here is the first update of 2024 for the Netduma R3. This update is not available as a 1 click update from the interface, you will need to upgrade manually. Please read carefully: We have tested this firmware but not as much as we would have done normally, reason being is we wanted to get this out to people to try without any further delay SO it is possible you could see issues as with any firmware update but it's looking pretty good so far. This update does not fix every single issue that has been reported, it is possible that issues you may have that aren't covered in the change log have been resolved but if its not been mentioned don't expect it to be fixed. Please do not report issues you already have that haven't been fixed in this firmware, we know what the issues are and they're still being worked on. On the other hand if there is an issue you were having that has been fixed please do let us know as that helps just as much as reporting issues. TL:DR Don't report issues that have already been reported and that haven't been mentioned in the change log Report whether issues mentioned in the change log and issues that haven't been mentioned have been fixed Report any new issues you've encountered after upgrading Changelog: Improvements to stability of upgrade process (memory issue should be fixed) Improved performance during high bandwidth usage Fixed a bug when disabling multiple devices in Adblocker Added ability to select individual server in Ping Heatmap when servers are grouped together Improved reliability of Speed Test Reduced CPU usage of certain services that were causing ping spikes Various frontend styling fixes Firmware removed while we work to fix issues.
  23. Try this: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager (if on PC) Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter with the manual option Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it the ping graph appears.
  24. Does routerlogin.net work at all?
  25. Thanks for reporting that, I've not seen that at all. Could you provide step by step instructions on what exactly you did so we can try to reproduce it?
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