-
Posts
85386 -
Joined
-
Days Won
1802
Everything posted by Netduma Fraser
-
Some quick thoughts on features
Netduma Fraser replied to Austin's topic in Feature Ideas & Improvements for DumaOS
Thank you for your feedback, the R2 will be getting DumaOS 4 at a later date so some of these will be addressed with future features. Regarding VPN, you do copy and paste the entire config file, could you expand more on what you mean there? -
We don't give out any ETAs but keep an eye on the app store, as soon as its available it will show there
-
Internet Speed halfed... 1000mbps to 500mbps
Netduma Fraser replied to 1_EYE_WIDGEYWOO's topic in Netduma R3 Support
I have been told there is an update that should improve throughput speeds that should be in the next version so that may resolve it for you -
As above, I believe it is very likely that issue so should be fixed quite quickly.
-
Use this guide to test while saturating the connection with downloads https://support.netduma.com/support/solutions/articles/16000074717-how-to-test-your-internet-ping It's best to start with a high value for Congestion Control (set to Always), say 95% then do a test, decrease by 10%, test, decrease by 10% etc, until you get to a value that is pretty good and then try 5% either side of that value to see if it can be improved. It's important to note that Download & Upload on Congestion Control don't have to be the same value and that you may have a better experience with differing values. See if you can get good results there.
-
DumaOS is not running! XR450
Netduma Fraser replied to raze42's topic in NETGEAR Nighthawk Support (XR range)
Could you try a different web browser please and see if you get the same issue? -
Ping Heatmap suggestion/issue thread
Netduma Fraser replied to Netduma Alex's topic in Netduma R2 Support
Make sure you're not accessing the interface using HTTPS, also disable any browser based Adblocker, those are the common reasons for those errors. Try this: Quit the application/game/client completely including from the System Tray Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter with the manual option Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works better. -
Hybrid VPN on The Netduma R3 - Current Status
Netduma Fraser replied to Netduma Fraser's topic in Netduma R3 Support
HybridVPN is just a VPN client, you do need a VPN subscription to a provider (we don't have a VPN service), so yes you can -
Probably today or tomorrow but can't say for sure
-
NetDuma R2 Geofence, but only for a few devices...
Netduma Fraser replied to antithesis's topic in Netduma R2 Support
Okay interesting, but you've managed to get past that properly now? In theory yes, however Destiny did make an update that made Geo-Filtering quite difficult so it may not always work but it should be more consistent with DumaOS 4 that will come at a later date to the R2. -
Sent It won't be long for that now. It should stay disabled as long as you don't reboot it but we're aware of that. I don't know everything that will be included yet.
-
We are aware Ping Optimizer/Speed Test isn't 100% reliable at the moment and it's something the team are working on. Those features can still work, it just may not be every time. In the meantime best to adjust Congestion Control manually in Ping Optimizer > Advanced.
-
Scan Devices on Network
Netduma Fraser replied to IREWolfman's topic in Feature Ideas & Improvements for DumaOS
I will add that to the list for potential inclusion in the future! -
That's great to hear! You shouldn't need to reboot for it to apply, was it set to Always? Was speed test bypass enabled?
-
Fixed CPU usage spike issue coming next week.
Netduma Fraser replied to Netduma Cameron's topic in News & Announcements
The CPU in general, usage should be much better. Could you make a new topic please? Check the CPU usage when you get the latency spike and see if it is similar. The issue will most likely be affecting everyone, it's not available yet but will be this week. -
My update for the R3 with COD
Netduma Fraser replied to djbazzelbean's topic in Call of Duty Support
That's awesome to hear, thanks for posting about your experience! -
Thanks for the feedback, more Geo-Filter improvements will be on the way
-
Have you got Congestion Control set to Always as it should definitely help when that is set. You could also remove streaming as a priority from SmartBOOST
-
R3 needs rebooting everyday to access phone app/web page
Netduma Fraser replied to SamT98's topic in Netduma R3 Support
I've sent you .23 via PM, you can upgrade from Settings > Troubleshooting, once complete I'd recommend doing a factory reset
