Netduma Fraser

I can't see anything in the logs that would be causing that to happen that frequently but it does appear to be having trouble on some occasions getting the WAN IP from the modem - you said it's a DSL modem but just to be clear is it a pure modem i.e. no WiFi?

I'm not falling into that trap again! I won't be giving out any ETAs, once available we'll let people know

That's great to hear, technology can be weird sometimes! Glad it's working now, thanks for the update!

I've removed the firmware above but I think the next one will fix that for you

It might be an issue we're aware of, if so it'll be fixed in the next one, otherwise is the PC you're using it with on the Geo-Filter? I've removed it for the moment while we fix issues

Okay they look fine, any lists that are bigger add them with HTTP rather than HTTPS

Ah no worries! Try what I mentioned before and see if that helps

I removed it today, I've sent it to you in a private message. What do you mean don't know how to get the app?

Reboot the router, can you then enable adblocker after that? What were the lists you added?

Get through to the interface, do a factory reset from there, wait 4 minutes before accessing then try it again please

I've sent you the file via PM

Ahh that's brilliant to hear, thanks for posting an update!

What are you doing a static route for specifically? As it's not the same as reserving an IP for a device

I can get the team to add that, not a problem, I'll pass it on, thanks

Disconnect the router from the modem, then go through again and just wait to see if the browser auto refreshes, don't open another tab or ipconfig, it could take up to 4 minutes

In LAN Settings, set the DHCP range to start at .50, then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range, apply, reboot from the interface, wait 2 minutes and see if that stops the disconnects.

Disable Adblocker, if that doesn't help disable SmartBOOST and see if it works then please

We definitely won't have tested it then and I don't know how their matchmaking system works so I couldn't say whether it would work with the Geo-Filter. QoS would work for it though and you can prioritize your phone.

Ah okay, it may be related to a bug we found, this'll should then be fixed in the next version. Yes that's correct

Sorry to hear that but totally understand your frustration, you could try unplugging the router from power for 24 hours, plug in, then wait 4 minutes before accessing and see if it works. It may seem excessive but we have seen routers come back to life doing this.

That is very likely a bug, good catch, I will pass that onto the team. In the meantime change the LAN IP back and delete the rules, then change and add. I would have thought they'd auto update to be honest, in fact reboot the router first and see if that does happen please.

They don't give any ETAs so I'm doing my best to give people an indication based on what I know at the time

We haven't specifically tested the game so I couldn't say for certain whether it would work with the Geo-Filter. Is it a mobile game?

That's expected, SmartBOOST needs to be enabled for those functions to work

We've removed it for the moment while we fix some of the issues and release a new update when ready.