Netduma Fraser

Exactly as above. You can check in the Gaming group on SmartBOOST what has been added

As above, due to the holidays everyone has been off, they'll be back tomorrow and they'll start to look through everything and updates may start to come out in a few days time

I don't know the specifics no but to get 3.3 on it was a challenge and we were waiting for things to be done that weren't necessarily in our control

There may be a bug yes, thank you for the update, I will pass it onto the team to take a look at.

Hello, welcome to the forum! You've done everything you need to do in order to make the two routers work optimally together and to allow the R3 total control of the network so all good to just focus on the R3 now.

Ah okay that's very interesting, so it's literally been stable and up for over a week with it disabled? If so I think that is probably enough to pass onto the team though they may still want to access and have a look, I will let you know about that. Thanks for the update and Happy New Year!

Give the console a few back to back reboots to see if it triggers. Does it open if you disable the Geo-Filter before booting up the game?

It's important that any changes to the Geo-Filter are done before you even turn on the console or game, if you change settings during without restarting then you will likely get games outside your radius. The in game ping can read higher as it includes processing delay, all games have it but not all choose to include it in their ping calculation. Up to 30ms higher is okay, anything higher than that indicates the server is under heavy load and you should try another. Updates will be on the way once the team are back tomorrow.

Ah well it's good to hear that was the issue and not the router! Thanks for the update, Happy New Year!

Correct, there is no need to prioritize it twice. Either use Gaming, Console or eFootball

That's so awesome! I'll make sure to show the team this. Happy New Year!

Sorry to hear you got hit with customs fees, whenever you are importing a product from another country it is always possible you will pay customs/import fees. This is something we did mention on this site:

Do you still have Geo-Latency disabled as I see you have Steady Ping enabled again, as per the suggestions above they could be impacting it

When it happens, have a look on the map, do you see anything blocked?

Good video above for you. You only need to prioritize it one way, any should work well

What is the model of the ISP modem/router the R3 is connected to and how is that setup? Are ALL devices connected to the R3? Have you setup Congestion Control?

They're completely different products and do different things so it's hard to compare them really, they both achieve their purpose well. The R3 will do more for your connection as a whole. That's very difficult to say as I don't know the cause of why your ping has increased, best to see what it's like when you have it and we can change settings if needed

No they're completely different, ExitLag is a VPN service that improves your routing to servers. The R3 and the features it has are for your entire network and are based on the physical router. Check netduma.com for more information

Disable GeoLatency Disable PingAssist (set it to 0,0) Enable Strict Mode Disable Fast Search Then restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC/Console and it should work then. Tick rate isn't something the router shows, I can make a request for it though

It's a lot to ask so wasn't expecting too many people to do it to be honest, a few is enough - have had some people who had the beta unit confirm it so should be good for info

That's great to hear, thanks for the update!

Sent a firmware via PM You can change those options by clicking the icon top right of the Geo-Filter page

Are you loading the game as soon as the console turns on? If so may be a delay in connecting which we know about and will look into

Disable Steady Ping on the Geo-Filter page by clicking it at the top of the map, is it still high then?

Could you provide a screenshot of this message please? I'm not sure that I've seen it before