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Netduma Fraser

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Everything posted by Netduma Fraser

  1. You can try the above but otherwise it is very normal to get a worse NAT when using a VPN
  2. I think you may need an SFP+ module/converter so you can connect it to the R3
  3. Are you referring to Traffic Prioritization on the QoS page or a rule you've made on the Traffic Controller? If the latter, that isn't a prioritization and that's why it's not working. You want the specific prioritization option at the bottom of the QoS page.
  4. Yes that one should work
  5. It's certainly possible, especially if you had a device that connected via ethernet and WiFi at different points, they'd each appear as a different device. Glad it's still working!
  6. There is no specific video for it but you need a VPN subscription from a 3rd party provider that can give you the OpenVPN or Wireguard VPN files which you can then enter into the router
  7. That's entirely up to the devs, if they can squeeze it into the next update they will
  8. Spikes that can't be eliminated by QoS are otherwise essentially impossible to counteract so it's the best solution to keep your connection stable
  9. It really depends on your connection and the severity of spikes/jitter you usually get, based on yours simple should be sufficient except in those cases where it can't cover the big spikes - it depends how often those big spikes happen, if it's frequent then it may be best to use expert but your overall ping will be higher then.
  10. If you're getting the same issue on two different ISPs, no one is using the internet/QoS is enabled and you're forcing local servers then that very much sounds like a game issue. I would not be surprised if a lot of people are returning to warm up for the new CoD beta and putting pressure on the servers
  11. With Congestion Control that can be found in Ping Optimizer > Advanced.
  12. Added, you can find it here: https://forum.netduma.com/forum/144-netduma-r2-early-access/
  13. I'd contact them about the static IP then as it's clearly not working as it should
  14. We're full steam ahead with the DumaOS 4 port for it so that will be the next update coming
  15. We're doing our best to push them towards a release
  16. Sign up for Early Access here: https://forum.netduma.com/topic/39415-introducing-early-access/ and let me know when you've done that and we can get you on that version instead which may be more stable for you.
  17. I'd suggest testing with downloads while following: https://bit.ly/bufferbloat-test start with a high value e.g 95%, test, decrease 10%, test, decrease 10% etc, until you get to a value that is pretty good, then try 5% either side of that value to see if it can be improved. Important to note that Download/Upload on CC don't have to be the same value & you may have a better experience with differing values. This is more of a real world test as you're actually doing traffic you would normally do. Once you get that sweet spot you shouldn't get the issue any longer.
  18. If it's not in the change log it won't have been added - we're focusing on a disconnect issue at the moment, which as I'm sure you can agree takes priority hence why there hasn't been a firmware for a little while.
  19. It's not broken, your connection spiked higher than Steady Ping was set to cover
  20. You want the smart hub MAC address to be used on the XR - essentially tricking the ONT into thinking the smart hub is connected instead as in some cases speeds can be restricted if it's not the original hardware. The hub may have a sticker on the underside with it on, otherwise yes you'd have to connect it back then copy.
  21. Okay no worries, also where did you get those logs? It's not anything the router would spit out
  22. We don't have any specific recommendations but any should work fine with it
  23. What firmware version are you on exactly? When it happens again, I know you said nothing else is really happening but have a look at the Network Monitor, is there any activity there?
  24. How is that modem set? What is the model of it specifically? Which mode do you have Congestion Control set to?
  25. SmartBOOST on it's own wouldn't inherently fix that issue, more so would be Congestion Control, how do you have that set? What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode. Are ALL devices connected to the R3?
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