Netduma Fraser

The latest version available on the NTGR site does have 3.3 on it. DumaOS 4 is not available for the XR1000 XR1000: https://www.netgear.com/support/product/xr1000 XR1000v2 https://www.netgear.com/support/product/xr1000v2 How do you have QoS and the Geo-Filter setup currently?

Added https://forum.netduma.com/forum/151-netduma-r3-early-access/

Long distance is subjective, how long are you meaning? Try these suggestions: Split the bands, give 2.4/5GHz different names and apply - you'll want to connect to 5GHz specifically for speeds Use a WiFi analyzer to find the least congested channel and change to that Experiment with the widths to see what gives better results Ensure it's in an elevated position - not on a metal surface Ensure there aren't any electrical / wireless devices e.g headphones etc within close proximity ~3 feet if possible Set the antennae to this position _ | | _

In what way exactly? We're aware it's not 100% with BF6, it would require changes to the Geo-Filter itself

There are only a few options in this scenario continue reboots/resets until you're able to get in. Try accessing with another browser/incognito window just in case that affects it. The other is to try downgrading to previous versions until you get to one that allows you access, you should then be able to re-upgrade

Download the latest firmware from the NTGR site and then go to 192.168.1.1/adv_index.htm and that should take you to the NTGR settings where you can then re-upgrade the firmware. Close the tab, wait 4 minutes then access normally and see if it loads.

When connecting it directly to the ONT are you forced to use PPPoE to get a connection? If so that will be the reason why. If we're able to boost the speed using PPPoE we will do so.

No it's not necessary for you

Good to hear! If you download the last DumaOS 3 update, then just upgrade to it from the interface. Hard to say, I don't think 4 on the R2 is too unstable really. Whatever works best for you!

Steady Ping? I don't think it would be necessary as you're unlikely to feel 2ms

When it gets to the internet part of the setup selected the advanced options and then you can skip that part of the setup, complete the wizard and then you can get through to the interface. Then, reboot the Movistar, wait 2 minutes, reboot the R2 from the interface, wait 4 minutes and see if you get a connection then.

Your ping sounds fine and it's unlikely you're experiencing any congestion so I think forcing some different servers might give you a better experience

To force servers you need to do the following: It's essential the Geo-Filter is enabled before the game client (e.g. Steam etc) if on PC or platform (e.g. Xbox, PlayStation) or the game have been launched. If you change Geo-Filter settings when you're on the game then you will need to restart the game for those changes to take effect, otherwise it will use the previous Geo-Filter settings and appear not to be working. For settings ensure Ping Assist and Geo-Latency are disabled in the Geo-Filter menu that can be found by clicking ⋮ in the top right hand corner of the page and go to Settings. Strict Mode should also be enabled, it is enabled by default so if you haven't disabled it you can ignore it. If you have disabled it or want to check it can be found in the same Settings menu as above or in Settings > Troubleshooting > Advanced > Developer Options depending on your firmware version. Fast Search should also be disabled which it is by default so can be ignored if you haven't changed it, otherwise this can be found in the same place.

Have you adjusted from 70%? That is only a starting point so there may be a better percentage for you. By steady ping at 32ms does that mean you're using expert? If so switch to simple and try with that. Force a server slightly further away, even if it has a higher ping it may play better. How do you have SmartBOOST set?

It hasn't been implemented as of yet and currently the team are focusing on the big features to come, it's possible after that it could be implemented

Do a factory reset from the interface, close the interface, wait 4 minutes then access and see if it is more consistent after that

Good to hear! Yes that's correct, the server(s) in Ireland are authentication servers, you can't play without them

No one usually posts a bad gameplay video to YT!

It's not a firmware with the features we've mentioned we're working on or the firmware we got people to answer the poll for. It's a firmware we've identified issues with and is only for testing something very specific so not suitable for public or early access testing

If you're waiting at least 2 minutes before searching again then you can keep the game on, if you're not then I think you've been getting lucky in that it's not put you in the same server/area you were allowing before OR they've changed the speed at which connections are severed - which is the purpose of waiting the 2 minutes/rebooting the game.

Just to clarify, are you informing people of your experience or asking for assistance?

The XR500 is end of service now so there won't be any further updates now. We do support Wireguard configs on the R3 though

They change servers every so often so what you experienced can happen, we then whitelist and it'll happen again at a future date, always a bit of cat and mouse really! Though you have prompted an idea that might help with this so I've relayed that to the team. You'll only see servers in a few different circumstances, with some games such as CoD you may see all servers, apart from those within your radius when you first launch the game. Then when you search you may see servers outside your radius being blocked. Then when you're in the game you should only see the game server you're playing on and potentially the auth server.

No not specifically, as long as you add them yourself it will work. The team will check and update as soon as they can and the router will update as soon as they can.

This is essentially what we're working on currently, one of the big features we've referred to - ACC (Adaptive Congestion Control), there is some very limited information about it here: https://netduma.com/blog/how-to-fix-bufferbloat